Audible is a charge associated with Amazon.com, and is the membership fee from a 14-day trial when you sign up with certain features. I just saw the charge on my bank statement, called the 888-283-5051 number and was told by the marketer this information. I unknowingly accuired this service when I started my kickstarter.com account. Sneaky little bastards.
Audible 888-283-5051 NJ
What is it?
It is tied to your Amazon account since they are Amazon company. If you hae CC info for Amazon, then they have access to your account via Amazon. If you click on the free audio book, it will subscribe you. Reading the details will help to prevent this, but if it does, contact them ASAP, hopefully before the 14 day trial is over. I did web chat with them and they cancelled the account right away and refunded my money. My son got click happy and tried to buy something without my permission.
Beware of this scam! I went in to the website to look at the books, next thing I know I have a charge on my credit card. They are sneaky. Called to have them cancel and get a refund and they did.
I was very upset when I discovered the charge, especially since I didn't download a single audiobook. However when I called to complain about the charge the fellow who took my call was very kind and immediately offered to refund the charges. He managed to defuse the situation very well, so I didn't feel like I should sound off my anger with him, since clearly he has nothing to do with Audible's protocols. Nevertheless that's pretty low to pilfer your credit card information from Amazon and then charge it surreptitiously.
This charge appear on my credit card on 04/25/2014. I never subscribed to Audible. I don't even use my Kindle. I haven't gone to Amazon in months. I don't click on any ads or banner. Yet they just charge my credit card on file on Amazon without my authorization. Amazon shouldn't not allow their customers to be scammed like this. I called the number 888-253-5051 and they reversed the charge and remove me from their subscription. I will check my credit card again if the charges were indeed reversed.
I have no interest in audiobooks nor did I click on any trial offer or authorize amazon to charge my credit card, yet a $14.95 charge appeared on my Visa card. I called and got the charge reversed. I am surprised amazon is resorting to these tactics. BEWARE.
I had a $14.95 charge on my debit card that I was unaware of. I typed on Google search Audible NJ and this link came up. I then went to my credit union and was told this wasn't the first time I had been charged. I called Audible and spoke with Dujon. He said he will remove all 3 charges of $14.95 and cancel my membership which had my daughters e-mail address. Not sure how they acquired my debit number but my daughter did upgrade her phone so it may have been the App. Not sure but sounds like a scam.
I had not really looked at my credit card statement that closely but discovered recently they had been billing me the charge for sometime on my cc. I called the credit card company, reported the charges as fraduulent and they removed them back for the past year. The cc fraud deprtment was going to go back and see if there were additional charges and remove them as well. They have also put an alert on the company for future charges as fraudulent so it can not be repeated. Scammers, as i have never looked at an audi book on my kindle or elsewhere.
My 2-1/2 year old clicked on this!!! These guys are not associated with Amazon though they are linked on the Amazon site and use Amazon's name in vane. They are scam artists just waiting to be caught. I just called and talked with Marrella to have them remove me from their computer and refund my money! These guys give clear reason why the world is going to $%^#!
August 8, 201 Thank you all for the advice. I saw the $14.95 charge on my bank statement also. I called the number and explained my situation. I immediately got a refund and they cancelled my membership for me without a hassle. Great service, but poor on informing members about charges made in advance.
I had $14.95 charged to my credit card from "Audible". I called the number they provided on my bank statement, and it was cancelled. Weird!
Called to cancel and was refunded $16.00. The following month, they charged the card again. Had to call back, had to speak to supervisor who said they will cancel / close membership ... again. BEWARE IS RIGHT> Surprised Amazon is affiliated with them
I had unauthorized charges to my bank account as well. I called audible and spoke with Kimberley. She was very professional and helpful. She explained that when the App for iphone is downloaded, it can happen that the 30-day free trial is accidentally selected and then the charges start, unbeknownst to the customer. She quickly refunded the money to my account. I recommend asking for her, should you need to call.
I have charged for 16.68$ every month since last few months and I called this bloody number 888-283-5051 and they said bla bla bla which is useless... And they are Sneaky little bastards..... I am telling all my facebook tweeter and all social network friend not to shop in amazon and this bullshit stuff ever...thanks guys who posted before and i am able to cancel my stupid subscription and hopefully get the refund
I was charged $14.95 for audible. I did not order this service, but was charged on my Amazon CC. The lady I called @ 888-283-5051 was very nice and helpful. All charges will be refunded and subscription will be cancelled. I cannot understand why Amazon allows this sneaky scam continue!!
This is an Audio Book Subscription.
saw the charges, called bank, called 18882835051, they were very easy to work with, very accommodating and pleasant. they are reimbursing all charges. its nice to have companies who have no problem rectifying user error.
I saw the Audible charge on my credit card statement. I googled the number. This website was among the results. The information here is great! I called the Audible number and spoke with Angel. With no argument she cancelled the 'membership' and refunded the $17.10 charge ($14.95 US) to my credit card.
I saw their charges while doing a yearly review of my CC. They had been charging me the whole time. They were very pleasant but only wanted to refund 4 months, then talked to a supervisor and would give me 8 months. After I said I would go to my CC about the charges they agreed to refund the entire year's worth of charges.
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