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Woke up this morning to 4 fraudulent charges from them. 2 were for $40, 1 was for $1, and another for $80.43. Called my bank immediately. Will be filing formal charges.

This happened to my yesterday. (11/13/14) I received a phone call from my banks fraud department. First charge was $1.00 then THIRTEEN SECONDS later $64.11. We froze my account and the card and as this was happening they tried to make a purchase of $784.45. Thank goodness I got a phone call or I wouldn't have known. I am a 19 year old female college student. I DO NOT play video games nor do I have the time. I canceled my card. Tried to contact EA, that was an ordeal in itself. They don't have a telephone support. They want you to make an account to chat online. Yeah not happening. After digging around I found a number (650-628-7352) don't press any of the numbers they tell you to, just wait you will be transferred to an actual person. They are refunding me. I ended up getting hung up on twice ( the nerve of some people I swear) They cant tell me the account my card was used on. I am very UNPLEASED with EA. They should be held more responsible and I should have NEVER been hung up on to begin with. Good luck and watch your accounts

*********Solution, I had the same problem on 04/11 and 04/12. Just called EA at 650 628 7352. Waited 1 minute for an operator, explained what happened. Said she would get me a case # and have someone from fraud call me right back. Person from fraud called while I was still on phone with the operator. Had everything fixed in under 4 minutes. Still have to wait for the pending charges to drop off, and the new card to come in mail, but at the end of the day not that difficult to get fixed. GIVE THEM A CALL

I had multiple $65.69 charges posted to my credit/debit card within the course of a couple minutes. Obviously / Electronic Arts requires nothing more than a credit card number for hackers to order games online.

These message boards are fine, but you really need to contact the Attorney General in whatever state the sketchy business practices take place in: Unless the AG's office sees a trend in complaints, they won't investigate. (similarly, the banks could really care less about stopping these fraudsters)

So, if (and when) you get a bunch of fraudulent charges billed by EA, TAKE A COUPLE MINUTES to fill this simple form if you want anything to change

I had 6 charges during the night for almost $300 to ORIGIN.COM EA. Fraud department alerted me and has cancelled my card. I WILL PROSECUTE!!!!!

ESTOS HIJOS DE LA CHINGADA YA ME LA APLICARON TAMBIEN CON CARGOS DE $1.00, $43.30,$43.30 y $87.07. chingen a su madre

This morning 11/08 my VISA debit card # was used at My card has to be cancelled. I believe that gamers who did this, knows it's the weekend and electronic arts phone number 650-628-7352 when called says they are all out and business hours are only from Monday to Friday.. No where on their web site can you contact them on weekends or even easily if you are not a member. It's like they are allowing it to happen and know it happens. By the time I get to my bank on Monday to file fraudulent charges the gamers would of used up all the time they stole using my card ( $120 ). That gamer is a thief, and knows who they are!

Look.. this has been going on since March 2014 and NO ONE has done anything about it at I agree with the lady who says to put it on the news. Maybe the attorney general in Redwood CA should looks into it. I'm not happy about stopping my life and plans I had for today and Monday to fool around with this. There must be laws against this behavior right?? Trust that I will be emailing, calling and sending letters about this theft and inconvenience - it's wrong and it needs to stop.

I think it is funny that the amounts seem to be in the same range for everyone and that there are always multiple charges that leave nothing shy of an empty bank account. Seems they are still preying on innocent people. When is this company going to stand up for this fraud being used to obtain their merchandise with other people's money?????


WWW.EA.COM/CS E REDWOOD CITY CA and ORIGIN.COM EA REDWOOD CITY CA $40.00, $40.00, $39.99, $36.96, $10.00, $4.99, $4.99, $1.00

I have filed with the bank and I am willing to go through with criminal charges on this matter.

Maybe your company should figure out how they could assist with this matter and all these people, like me, who have to deal with it on our own~! You are NOT looking very reputable at this point~!

If you leave me a number to call I can give you the bank reference number and I will verify the Credit/Debit card this person has used to scam all of us. I have since had to cancel my card and request a new card. I hope you are a stand up company that is willing to help those who were wronged by this matter~!

I had $130 dollars fraudulently posted to my debit card on 4/4/14. Company needs better measures when setting up accounts. This company is the one that is loosing as its reputation is being trashed through the internet. I Contacted company and told them of this link to let them know thieves are stealing merchandise from there company. here is there contact info: Electronic Arts 209 Redwood Shores Parkway Redwood City, CA 94065 Main: (650) 628-7352 Email:

So I checked my debit card and the amount left was $20 when I had $150 on there, and in my transactions are purchases for ea redwood city ca and some other from ea I don't know how it happened at all and my last purchase I made was days ago on amazon and I'm currently trying to get my money refunded for those unknown payments. Smfh

I woke up this morning to go shopping and as I always do, I got on my CC account to verify what I had to spend and there were 4 charges of $69.99, 59.99, 124.00 and 39.99 all from These people just went in and helped theirselves to my money and now I am sitting here with no money for food and bills. I contacted origin and since 1 purchase actually went through they refunded my money and said it should appear on my CC within 10 days. The other 3 charges are showing they went through but this company said it FAILED on their side, but yet they still got my money. Who do I contact to prosecute because the police in my city wont do crap so someone needs to be held accountable

I had 150 in my account. Left with 20 and have 4 fraud charges from origins ea. When i called and cancelled my ebay account closed. Texas

I am in Melbourne Australia and was notified yesterday by my bank (ANZ) that there were suspicous transactions on my debit card, charged to "origin com EA Geneva CH". They had already cancelled my card and will refund the money and their fraud department is going to investigate. Due to the fact that they had cancelled my card before querying the transactions with me, I would think it must be a common occurrence. EA Games you really need to get with the times and upgrade your security measures when customers are ordering online. This is totally unacceptable. I am now left with $50 for a whole week with 12 and 14 year old boys to feed. Thanks for that!!!


I also had similar charges to my card. I would like to know how in the heck they got my bank card numbers to do these purchases? I have called my bank and am.disputing it and my operator was very helpful in helping me fix this issue. In the meantime I'd like to find out how and where this is happening to help people in the future from doing it to others!!

Im royally P.O.'d!!!!!!!!! I have several charges! $1.00, $40.40, $40.40 (yes 2x) $40.39, $37.33. Highly unacceptable, called my bank to dispute the charges. In the meantime my card has been cancelled, set to go on vacay and will not be home to receive the new card.I sure did request my bank to prosecute EA for this. Rat B@$T@RD$ !!!!!!!

Wow, same thing happened here today, need to know how they got my debit card number. my nephew does have xbox live with my debit card in it. and most recently used amazon. where have your cards been used

I had the same thing happen to me. The last place I used my debit card was at Arbys/ at a gas station in Normangee, Tx. any connections?

Happened to me too. Talked to my bank and got the charges declined...but guys. Let's all brainstorm and figure out how this was caused. I know for a fact that I didn't buy anything online from EA, so how did they get my card info?

If we can all find some common ground, maybe we can find out how all of our credit cards' info was stolen. What were some broad places that you put in your credit card info? I use Dollar Shave Club, Wal-Mart, Circle K, Meijer, and many more. Anybody else?

Received text and email notification from Chase Visa about probable fraudulent charges. Chase Visa had already put an immediate halt on my account; ended up canceling the card and will receive a new card in less than two business days. What a way to spend Black Friday!!! GGGrrrrr!!!

I just happen to look at my account today 12/12/14 and notice two charges for $52.95 from, which I did not authorize. I called my bank and they cancelled my card plus put in a fraud claim. This is crazy.

My husband's business account was hacked into and 3 charges for $49.00 were pending for ORIGIN.COM EA REDWOOD CITY-CA. If that wasn't enough, the little butt wipe charged another $56.22 to Warlords of Draenor VERSAILLES IE. When I went on to these sites, especially the warlords of draenor, it was obvious that we are dealing with some very nerdy kids. The websites that are allowing this to go on should have a class-action suit thrown at them. I wonder if there are any attorneys that would like to tackle this? I would certainly be willing to contact an attorney in CA. I think there are enough people with damages from sites like origin that it would be a great chance for punitive damages to punish these sites and compensate those damages.

My bank card was charged 59.99/1.00 and then another 59.99/1.00. No help from the bank ... I contacted them and the charges were still pending and they would not stop the transaction .... I did not order anything from this company and I did report fraud and I want my money back.... Why is there not a phone number to call and get help??? when you do find a number it is to no person.... they just say follow a link online which is of no help....

I also am a victim of unauthorized charges dated March 15 - March 18, 2014 from "ORIGIN COM EA GENEVA" and "WWW EA COM/CS EA REDWOOD CITY CA" totaling $1,074.14, most of them are duiplicate charges. Called my bank and filed a dsipute plus cancelled the card. I am so pissed!! I'm also requesting legal charges to be filed. This shouldn't happen!

I have experienced the same thing. I just think if your a victim to a crime or fraud, then justice should be served for the ignorance of the company. I'm in duval county. I will be opening a class action law suit if anyone who would like to voice their experience and refuse to become a victim to the ignorance of this lack of website security. If you do want to join in on this class action please contact me at

Please don't fall victim to this ignorance.

Unauthorized charges of $63.46 today. Had to cancel my card. I will be prosecuting!!!!

This company took 4 separate charges off of my visa debit card. $1 $49.49 $1 again and then a repeat $49.49. We have a PSN account with my card info on it. I believe that someone hacked it and spent the card at We filed a fraud report with our bank, Vystar Credit Union. They are refunding the money and giving us a new card in 10 days. How do we stop these thieves from getting our money? All of the pending charges show DBT HOLD on 12/04/2014 / ORIGIN.COM EA REDWOOD CITY CA

In one day 4/8 they charged $1.00, $39.99, $36,96, $4.99, $40.00 and $40.00 to my account. I'm very lucky, Merrill Lynch Wealth Management holds all Visa charges until the end of each month. They noticed the activity and immediately shut down my card. I am contacting the DA since I cannot get anyone on the phone at EA, no operators available

have 6 charges on my bank card from this company all totaling $170.00. Have opened a fraud investigation on this company. I have no idea who they are or how they got my info. My bank has declined all the transactions. What a POS company.

I read where Opinion only needs a name and the last four digits of a debit card. That information is usually on the receipt. Thus make sure you get the receipt when you use it. DON"T LET THE CLERK THOWIT IN THE TRASH.

Just used my card at the ATM at my Univ of Arizona dorm. With an hour my account was cleaned out with 8 charges of various amounts. First one was $1 CHKCARDORIGIN.COM EA redwood city. Bastards strike again!

I woke up one morning and checked my e-mail as usual, and I noticed my account was overdrawn. I check my banking and notice multiple charges of $50. I called my bank to report the fraud charges and they told me to contact origin, which was difficult but not impossible. One of their representatives was able to help me and the charges cleared a couple days later. I don't download games online nor play them, not sure how this one slipped by without my bank nipping it in the bud.

Yep they got me to. Same charges add up to around 200$. Arbys was the last place I went! And I to have WF bank. Is it the bank?

1 charge for $43.44, another for $87.35, and yet another for $1. I'm absolutely furious and I hope I get this sorted out. Whoever tried to take my money better be ready to have their neck wrung if I find out who it was.

Three unauthorized charges on debit card appeared today for: $39.99, $36.96, $40.00 & the bank told us another for $4.99 was pending. The card has been cancelled. This is outrageous!

I just got off the phone with my bank (Wells Fargo) and they are going to get the charges removed. My debit card is cancelled as well. They told me they are seeing this same fraud from EA more frequently lately and were pretty helpful in getting it taken care of. I tried calling EA with the number above, but they don't talk to you directly. You have to go to the website and select your issue and apparently they call you at some point, but fraudulent charges or billing were not options that I saw.

My account was charge $1, $86.20 and $42.80. I was so furious. I reported it and I am waiting for a refund. from Eastwood CA

Chase sent me an email and I got it next morning on these 2 charges. But same card had been used elsewhere for 2 purchases they automatically blocked.

12/16/2014 Pending ORIGIN.COM EA CAD $83.16 12/16/2014 Pending ORIGIN.COM EA CAD $83.16

I called my Credit card co and they cancelled and said I would not be charged for this and cancelled my card. This needs to tighten their security. It certainly should not go through unless they have the 3 digit security code.

Just a few months ago there was where they hacked Home depot and others so any of these things can come from there but I had not used this card there.

Make sure you have fraud alert setup on all your cards. Mine is any over $50 on credit card. Think I'll change mine to cell phone alert so I can get on it quicker.

Use a credit card if online and never your debit card.

This website allowed my debit card to be used illegally!!! needs to shutdown!!! Four charges totalling over 125.00 were used! I better get my herd earned money back, also I use wells Fargo so maybe the issue is there!!!!

I had the same thing happened to me yesterday from they made transactions of $180 from my wells Fargo debit card! I had no idea frauds were using my account number and had no idea how in the world they even got it but i found out while trying to dine out and my card was declining! So,went on my wf app and to see unknown transaction of a site I've never heard of and had no clue what it was and immediately contacted wf customer service to have the whole account shut down! This "" company,whatever it is ought to be sued and shut down!!! Why take peoples money that they work so hard for?! Are you freaking kidding me!

I did finally get someone at but after much time spent, they didn't care.. and said it happens frequently by their members who try and use partial VISA numbers (last 4 digits) and last name of their proposed victim. If that is all the thief has, why does even allow an entry to occur at all!

[Go to the above website and file a complaint like I did. Here's what I sent... you can copy and paste parts, if you want.]

Saturday Nov 8, 2014, I got a call from VISA saying my credit/debt card was being used at (Electronic Arts online gaming site) I did not authorize this use and knew it was fraudulent charges. VISA cancelled my card and told me to go to my bank on Monday to file fraud charges on my account. While looking up on the internet I found hundreds of others who have been abused by this company's #1) lack of security upon taking credit card number's #2) having a phone number to call during the weekend when gamers are doing this! #3) absolutely terrible customer support to rectify the situation when I called Monday Nov 10, 2014. Do a google search on: and and you will see exactly what I mean, how many others have suffered by and they are fully aware that this is going on. Why is this online gaming site allowing theft of services, and abuse of VISA card holders who never even play online games (because it can be a source of income to them!). They make is impossible to call them over the weekends or alert them, that one of their members is "right now" stealing, playing games at my and other's expense and getting away with it.. It's shameful and illegal and has been going on steadily since March 2014. Go ahead try and call their number 650-628-7352 on Saturday or Sunday to complain of fraud. What I am seeking is, on behalf or those affected by for you to please do something about this company's continual allowance fraud/theft behavior. And, make restitution or an Official apology to each abused and inconvenienced. Thanks, Diana.. Electronic Arts 650-628-7252 (only M-F) 209 Redwood Shores Parkway Redwood City, CA 94065 (it's an online gaming company)

I called the EA/Origin number listed here (650 628 7352) and clicked the option for "directory" (because all other options lead to no one... simply online options that don't exist) and it led me to an Operator. I requested a call back about fraudulent charges and they took care of me. I also recommend canceling whatever card of yours is charged and getting a new card. Not sure how this happened, but it is illegal and I am prosecuting as well. Never buying anything from EA, or Origin (or for the same reason)!!!

I LIVE IN JAPAN. I checked my bank statement today and apparently someone from Europe made a purchase last November 5, 2014 using my debit card that I registered at Origin. I didn't realize it until I saw that I had lesser money than I remembered. The order confirmation sent to my email was in EURO currency and I didn't order any of those games. First charge was 3,654 yen and the next one was 29,235 yen on the same day. On the statement it said: Seller: EA Swiss Sàrl, 8 place du Molard, 1204 Geneva, Switzerland.

here you go .... a number in France may help you.... it did me.... couldn't get anywhere with the phone numbers or links in the u.s. 866-419-5766

Just discovered five $1 charges from EA Redmond CA on my daughter's Well Fargo ATM card. Fortunately, the charges were just pending and her money was returned.

It is definitely fraud and I think the $1.00 charge (of which I have 3) is a feeler to see if they get noticed. I am 75 and do not buy games. I called my bank, Wells Fargo, ( I also look at my account daily and caught these bogus charges immediately) and had to cancel my bank card to be safe. A pain in the backside to be sure. Have no idea where they got the information. What a mess! and I was lucky compared to others.

I just discovered seven different charges so far from EA comics and it's my WELLS FARGO ACCOUNT as well!!!!!!!!!!!!!!!!!!!!!!!!

The same thing happenef to me this morning and after a few min of questioning a agent wih EA he said I was not the first person to call today with the same complaint. Im with the guy that said lets get this company shut down!

Discovered my debit card had been charged 4 times for online gaming. I had never heard of These charges caused my bank acct to be over drawn . I contacted my bank, cancelled my card, filling fraud charges thru the bank. Been searching everywhere for a phone number. Finally found the messages above and someone had phone number (650-628-7352). Guess I'll be spending my afternoon calling, hoping to get this worked out.

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

I had 2 charges to my Debit card on 09/14/14 the amount was $59.99 and $1 charge for 2 transactions. I want to know how this company accept card without verify all information.

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

I got a call from fraud protection...4 trans.on my account 1.00,104.96,84.86,36.97 never heard of to cancel my debit card...look out

I was charged $75.23 plus $1. My banks fraud officer told me the $1 was probably a test to see if my debit card number was correct. Then they hit my card for the $75.23. I immediately closed my card and disputed the charge. It is still pending. The point he mentioned was that the $1 charge came from ea and no one else.

It's fraud ! I was frauded 2000$ from this -.- Argh call ur bank ASAP and they will credit u ! They told me that this is under and investigation has happened to many people in Canada quebec! They said its Xbox games I guess !

Just adding to the complaints here. Began receiving text messages for charges on my WF card. First 1.00, then 65.69 from ORIGIN.COM EA in REDWOOD CITY. Called Wells Fargo, cancelled card, then began seeing "declined" messages as the bastard was trying again.

Opened complaints with AG offices in WA state and CA.

Hi I had the same company show up and freaked out when I googled and found this page. After talking to my husband, realized it was for a game he ordered for our daughter and perfectly legit. Maybe check with your kids and see if they ordered any games. The game was Sims.

Okay so I'm glad I'm not the only one, only mine came from chkcardORIGIN GENEVA com (exact quote used) this royally sucks though. I'm definitely giving EA a call to get this figured out

I just got home and saw 3 emails from the fraud dept..2 59 dollar charges and a one dollar charge...My bank closed the card the charges shouldnt post they are just pending but i am hours away from leaving for new orleans and i have no bank card..

I had a fraudulent charge on my debit - I have purchased form origin in the past, but not recently. It showed up as 'VISA CHK CRD RECURRING PAYMENT ORIGIN.COM EA REDWOOD CIT Y'. And now that I think about it, I think there have been others that I simply ignored. Well, no more. I spent a good 30 mins in chat with customer support, who simply said that they had no record of it, and offered me a 15% discount - HAH! - Now, I'm going to my bank, and am hoping for a refund. And I deleted my card information from origin - I would delete my account, but I've spent too much money on the Sims to throw it all away.

The same thing happened to me, they charged a total of 175 dollars from my card.

The same charges appeared on my account 4/7/14 all totalling $177.93 worth from ORIGIN.COM EA, REDWOOD CITY, CA. Called the numbers for ORIGIN-EA, but the only way you can speak to someone is if you ahve a gaming question. Had a "spirited" conversation with the guy & he said they are just the vendors in the transaction and cannot completely verify electronic theft or CC information. In other words, they just want the money and dont really care about how it comes to them. Suspicious to say the least whereas you cant get anyone on the phone and they are very layered. Disputing the charges with my bank for reimbursement since it appears that is all that can be done.

I had 200 dollars worth of charges to my card this morning from origin so I called my bank and canceled my card. I got in contact with origin/EA and all they could do was submit a refund. The person that had my info set up and anonymous account so they had no way or tracking them down. Good job patrolling your website and company origin!

Same thing happened to girl friend we found out this morning when we woke up ....seems like a lot of you use Wells Fargo ...We do too.

This charges are due to PC game purchase...

Well guys same sad story. On the phone - totally ruined my night!

I'm in Indianapolis - lasted used at a BP gas station.

Same thing happened to me. wells fargo very helpful.

Woke up this morning and went down to my bank to find 6 charges on my account from Three were for $1.00 and the other three were for $59.99. This is fraud. I also took advice from the above comments and called this company to report fraud.... I couldn't even get through to a director...the message I got said that the company was closed today. Their hours of operation are mon-fri 8-5. Today is Tuesday and I called around 11 am. This is a serious scam and they are ripping people off left and right. My account was flagged and my card was cancelled. Investigation is in progress. Im done buying anything online. I've never eve heard of this company until now. Never bought anything from them.

At work today, I tried to buy a bottle of water. My card was being declined - it wasn't accepting my pin number at all. I put it through as credit on the third try and it went through. I knew I had the funds for a bottle of water.. I had been saving.

Something kept telling me to check my back account. I went on my break and checked my Chase Mobile App to see my balance as $200 short from what it should have been. I initially thought my best friend might have accidentally bought something with my card (don't know how, but tried to give the benefit of the doubt), so I googled " ea redwood ca" because that's what the pending transactions were listed as. Found this thread.

I had 7 charges - 4 for $1 each, and 3 for $64.19 each. I immediately called Chase and they canceled my card, promised to get me the money back within 12 hours, and offered to either mail me a new debit card within 10 business days or the option to go into my nearest Chase branch and pick one up.

Just shopped at Tillys, BestBuy, Home Depot, and Costco, with a quick stop at walmart (its black friday...give me a break) Now I have 3 chargers of $39.99 along with 3 charges of $1.00. its to late to call the bank will be doing so tomorrow. Wtf Orgin?

I was just sent a text alert of a $31.82 on my card from this company as well. Has anyone received their money back?...This is a mess and a shame! I pray to God some thing is done about this because people have families to take care of and fools stealing the kids school clothes money!!

Went to check account tonight and found charges for $34.99, $1.00, $34.99 and another $1.00 from Redwood CA on my CheckCard. I had never even heard of these people??? How did they get access to my card? Seems they would have a little more security on their end and want a little more information from people ordering stuff using a card that is not in their name. Thieves is the only true explanation for this entire transaction.

The same thing just happened to me from, I checked my bank account online, and had a$1.00 charge and then a $34.99 charge !! I've never played a game on-line in my life ! I used my debit card at Wal-Mart last night. I just got off the phone with my bank to report it, They asked if I would press charges if someone is using my account no. , you better believe I will !! I would love to know how they got my account number. Now my debit card is no good until I get a new one in the mail, So not only did someone use my account no., I have to wait to get money back into my account AND wait on a new debit card, could be 10 business days, I despise a thief !!!

I also woke up this morning and finding that these charges were charged to my account..I would like to know how in the f--k you guys got my bank account number..I am so pissed off .....!!!!!

My card was used first for $1 and the $48 then $1 then $48 then $1... Right now the charges are pending but since it is the weekend and nobody is there to answer the phone, I'm screwed. Origin obviously knows this is happening and not fixing the problem. I'm, like most here, pissed. It's Saturday 11/29/2014 and I'm trying to do my holiday shopping and just had to cancel my card and won't get my new one for 7-10 days.

Just checked my bank account. Had pending charge from called bank because I had not purchased anything from them. Had debit card cancelled. The lady that I spoke with fromy bank said that she had several calls come in for the same thing tonight.

Origin is for online games like if you want to download the Sims on your computer.

I have the standard 6 charges.

EA is a joke. Can't get ahold of anybody.

Wells Fargo said they are taking care of it.

6 pending charges from Sunday. I noticed Sunday evening.

I had used the card on amazon lately.

They just got me! 2 charges for $15.93 and 1 for $30.79!! I am pissed and on phone with the bank now!

Just checked my bank account and had a $1 charge from E Redwood, CA. I don't play video games or have any reason to buy from this company. I immediately called my bank Wells Fargo and had a claim filed and they will be refunding me the charge. I had to cancel my card as well. This is ridiculous!

Today my card showed 3 charges for $1.00 as "pending" from 11/24/2014. Called and they immediately cancelled my card and are sending me a new card with my money transferred to it. I have no clue who this gaming site is or how they got my number unless it was thru XBOX Live which that annual payment is due in November and has NOT came off the card as of today.

I had 6 charges from this company 3 for one dollar and 3 for 43. called company and low and behold they couldn't find my card info to take care of it. bank worries. this company definitely needs better online protocol for accepting credit/debit cards. it's a JOKE....

I Had 4 charges today good thing I check my account a few times a day. I notified my bank Life stops for the weekend. Contacted these guys and they were very helpful and refunded my money. But life stops for the weekend. They did not act like they were to concerned about it. looks like they have a lot of these phone calls.

Just had 8 charges from this company hit my bank statement today (5/2/14) in the amount of $177.93. It was apparently on my debit card, not a credit card.

I did file a complaint with the CA Attorney General per the link above and will be calling my bank and EA to get this resolved somehow.

Looked on my bank account last evening to find 2 charges. Of course the $1 and then another for $227.61. My bank just indicated that they must be valid because they used my zip code!!! I did not place any order, and I've called the company and haven't heard from them yet. Something needs to be done about this company. Now I will need another new card - after the Target and Home Depot fiascoes - 3 cards in 1 year !!! I'm super upset right now. charged my bank card for several charges! Stupid Hackers!

I was about to pay my cable bill, when I opened up my bank account on Saturday to see three $1 charges and three $52.95 charges. Needless to say, I couldn't pay my cable bill thanks to little thieves stealing my debit card information. I called my bank and I was told because these charges are still "pending" there was nothing they could do, and suggested I call Origin EA (where the charge originated from). Of course, being Saturday, they were closed. I just called 650-628-7352 (DO NOT PRESS ANY BUTTONS) and spoke with someone to open a fraud investigation case. I was told someone would call me back in 30-90 mins (still waiting). I had to cancel my bank card and they will reissue one to me within 5-7 business days. This has been a fiasco. Check your bank statement/balances like a hawk. I may even change my banking institution since they allowed these charges to go through. This is an awful time of year to be inconvenienced like this.

same thing happened to me, although the weird thing is 4 out of the 5 transactions were reversed and only one was left debiting my account as well as the weird $1.00 one. last used my card days ago, and deposited money at an atm this morning. so frustrating!

On Saturday morning, 12/13/14, I discovered two charges on my debit card from EA Redwood City CA, one for $1 and one for $53.14. This is not a company I ever heard of, so I checked the website and it turned out to be a video game site, definitely not a place I'd ever go.

The charges were pending authorization, so the transactions had not been finalized yet. I contacted the bank fraud department and they reversed the charges and cancelled the card. I was lucky I caught it before heading out of town for the day and before the transaction was complete. My most recent legitimate purchase just the day before had been through Amazon. I hope that is just a coincidence. I have shopped at Home Depot during the time it turned out data was being stolen, so I suspect that was the source. I will be filing fraud alerts with the credit bureaus. Not sure what other steps to take.

Since over half the folks on here don't seem to understand how credit card fraud works:

Credit card numbers are stolen in large quantities. Every cashier, every pizza guy, every waitress at a restaurant who touches your card has an opportunity to steal the account numbers. Then millions more are stolen off unsecured documents, or hacked billing systems.

These bulk card numbers are worth next to nothing and can be purchased on the black market for only few dollars.

The thief that purchases the bundle of stolen numbers then runs a "test charge" to verify the card is valid. This is often $1, or other small purchases. Once the card is verified as "good" they then make their larger purchase.

Origin is an online vendor of digital goods. Things that can be purchased and downloaded onto a laptop while on an anonymous free wifi. Your account information is being stolen by kids who're buying video games.

The amount of rage at Origin for it is good for a laugh. They have nothing to do with this, and lose money on every one of these reversed charges. Why are you calling them at all? It's not even needed. You call your credit card, press # for the Fraud Department, and they take care of it. That's it. You don't need to track down the vendor. No wonder they're confused.

You report your card as stolen to the credit card company. They reverse the charge. They issue you a new number. That's how it works.

Research, people. Ignorant rage is still ignorance.

I'm sorry for the double post, but in the interest of helping out any who are affected (I'm not sure if this will help or not) "Origin" seems to be some sort of video game company based in California.

Just like everyone else, these are unauthorized charges. Don't know how they got my card numbers but am requesting a full refund

i just got home from work today and looked at my bank statement and saw that i had 6 charges from redwood,ca. 3 charges for $53.76 and 3 charges for $1.00. i am livid, called the bank and sorted it out with them thankfully but i cant believe how many others this has happened to! i want to know how they got my card info. i recently did shopping on and thats all i can think of... has anyone else used amazon recently ? what i cant comprehend is how this company accepts these charges without all of the card information. absolute bullshit.

i just reported this website here and I suggest you all do the same. Fuck and their scams!


We just got hit 12/18/14 and 12/13/14 from origin EA, Redwood City, CA. in the amounts of $34.98, $64.97 twice and $39.99 twice with a $1.00 charge. We didn't know this had happened until our bank called, because there was no activity on our card until these charges. Beware of this scam!! I'm going to get to the bottom of it.. Our credit card was never out of our sight.

I had the same thing. they charged 1.00 dollar then charged 41.44 from ea redwood city ca. Javier rodriguez. i live in colorado so i know i didnt charge it dam thieves

I called and got a recording that told me to visit but the site wanted me to get an account and give them more personal information. First they have already been identified as a fraud and I feel giving them my name and address as well as my email address would be stupid.

I too, woke up to several unauthorized purchases with my Visa Debit Card from two sites, which appear to be the same, but different links. I've contacted my bank and did the necessary reporting, however, it does not stop the anger and fear that someone has violated me. I'm a senior on a fixed income with a disabled husband. I can't take my husband to the lab for his lab test which is necessary for his TPN (IV nutrition) because I don't have money for gas. They took everything in our account except for $3.00. ORIGIN.COM EA REDWOOD CITY CAUS at link: web browser presents many choices and most have common complaints of unauthorized purchases. WWW.EA.COM/CS EA REDWOOD CITY CAUS at link:

Came back home to check my bank account and found 6 charges in my debit card. $1, $19,99 three times and $29,99 2 times. Called CHASE and cancelled card, but no way to contact the company. EA redwood CA. How the hell did they get a hold of my info? scary. Want to find out through which company...Olive Garden and Sonnys are the last places I left the card to waitress. Everywhere else I paid, card was with me. I will find them

Same thing happened to me! Same charges in price range. I called EA and they said they would call me back, they have yet to do so. Contact CNN or Fox News so they can do a story on this. Seems to have happened to thousands of people. Don't know how they got my info.

I also have 7 charges on my account. 2 are $4.95 1 for $10 1 for $36.96 1 for $39.99 and 2 for $40. The fraud dept at the bank said they were all done around 2:30 a.m. and it is gaming site. The $4.95 charges are for apps on i-phone. Card is now cancelled and the investigation begins.

Sounds like these fraudulent charges are from different areas. Could Walmart be the connection? Used our debit card there the day before these charges. Target recently had a breach of their credit info - why not Walmart?

Woke up to WF alerts for $43.46, $43.35, $40.07, $43.46, $1.00 and $5.07 from ORIGIN.COM EA REDMOND CA does anyone know how they got the information

I had a fraudulent charge of $90.39 on my credit card made by "ORIGIN COM EA GENEVA CHE". I contacted ORIGIN and they told me they had no record of this transaction (real comforting!). In the end I filed a dispute with my credit card and am still waiting for a refund.

4 charges on my account, same as whats being reported

I have over $300 in charges from this fraud company. Who are they? Have contacted Wells Fargo and the BBB in California and Washington DC. I have never had any dealings, nor would i with such a company. Contacted the Ca Attoney General also, and filing a complaint. Lets shut this fraud, theft company down. I have no idea where, or how they got my credit card.

I'm a Wells Fargo customer...6 charges on 10/14 totaling $193.77 never heard of or purchased anything from this site. Just shut down card at bank & will call the site now.

Have two charges on my account for $1.00 each from this website.

This morning I woke up to several unauthorized purchases with my Visa Debit card. #1 1 was origin.comEA Redwood for $1.00 as if it were a test to see if the card would work #2 was $39.99, #3 was#36.96 #4 was #40.00 #5 was $4.99, #6 was $4.99 #7 was #40.00, #8 was $10.00 I called and cancelled my bank card but cant contact this company to talk to anyone to giver reference numbers on transactions. What do I do now?

I had 2 charges to my Debit card on 09/14/14 the amount was $59.99 and $1 charge for 2 transactions. I want to know how this company accept card without verify all information.

Came back home to check my bank account and found 6 charges in my debit card. $1, $19,99 three times and $29,99 2 times. Called CHASE and cancelled card, but no way to contact the company. EA redwood CA. How the hell did they get a hold of my info? scary. Want to find out through which company...Olive Garden and Sonnys are the last places I left the card to waitress. Everywhere else I paid, card was with me. I will find them

Had 4 charges from the very same 2 companies just Friday & the first one was for $1 & then several more on my CC - Chase Bank alerted me to the fraud! My CC was last used at a gas station in CA where I live! Anything on the Internet yet as seems it has hit a lot of people just recently??

Can you help? What is this charge?

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