Also appears on statements as "AMAZON PRIME 866-557-2820 NV"
What is it?
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I don't want this service is there a way to take it off, also I don't remember asking for this!!! so I do want my money back! I don´t even use amazon much...
This charge may appear a month after you make a purchase from Amazon if you signed up for the free trial of Amazon Prime (free 2 day shipping, etc). After your free month ends, Amazon Prime renews for a year at a time.
It is the subscription for 2 day shipping. I never signed up and am not happy about the charge. They are working on giving me a full refund. I think it is a scam for people that don't read their credit card statements.
Thank you so much for helping. I cancelled by clicking the button they provided. I was not aware of the charge until a month later. Hopefully they will give the full refund as promised.
my wife passed away a while ago and she used Amazon all the time. I called up the number 866 etc. and the gentleman was very nice and took care of the problem right away with a full refund.
My charge was $82. As I had not used the Amazon Prime "convenience" since the time the charge was implemented, I was able to go to the "Prime Membership" page, and they had a button to "cancel" the service, with a full refund. That worked. They also leave a number to call to get that cancelled if that doesn't function correctly.
caught a $39 charge on my bank statement for AMAZON PRIME, followed by an 866 number. I came to this site, saw others have experienced the same thing and called custmer service. I never knowning signed up for this service but because I selected 2 day shipping, they signed me up for it? Sneaky and WRONG! I no longer trust them with my personal information and refuse to use them to buy my school books. Even though they did refund the $39, I shouldn't have been charged for it in the first place. Do yourself a favor and buy from a reliable source from here out.
As you requested, we've canceled your Amazon Prime membership.
Since you have not used your Amazon Prime benefits, we are refunding the full membership fee of $79 plus any applicable fees and taxes. Your refund should be processed within the next 2-3 business days and will appear as a credit on your card's next billing statement. If your latest membership charge is still processing, we'll issue the refund as soon as the charge is completed.
If you'd like to join Amazon Prime again, start a paid membership by signing-up during checkout or visiting the Amazon Prime page: http://www.amazon.com/prime
Thank you for trying Amazon Prime and shopping at Amazon.com.
I got charged for prime because I signed up for Amazon student and apparently got it free for 6 months which is why I just got charged. If you go to your prime account and click on automatically don't renew and cancel your subscription they won't charge you anymore. In my case it told me I was uneligible for a refund so I called customer service and they refunded the charge for me.
Hey guys, just spotted this on my bank statement and freaked out but found this site.If you've gotten a textbook through Amazon and you accept 2 day shipping, they sign you up for this. Although cust. srvs was more than obliging with a refund, it's very sneaky, as it took two weeks for my book to get here, not 2 days.
I called the 866-557-2820 and the Amazon customer care rep was patient and kind. She reversed the charge and will follow up with me to make sure all is well thereafter.
They'll tell you that they can't refund it because it was already charged. Just explain nicely that this is why you called...you know they can refund it and it was done without your consent and you want your refund back and they'll "see what they can do". Then they can refund it. Worked smoothly
They did not ask you but just add you as Prime member and charge you maybe 39$ when you buy something and choose prime free 2-day shipping. You can cancel the membership by clicking "cancel membership" in the "prime" page of your amazon account. You will be noticed whether you can get the full refund or not before the membership is canceled.
I haven't use my amazon account in a year and still get this charge on my statement. $79 amazon prime. thanks to this web page, I called 1 866 number and guy was nice, offered refund right away but couldn't explain charge. I requested to remove my credit card from account. I'm very disappointed in Amazon and will think twice before I use it again.
i purchase a case for my iphone on amazon and they charge me $81 automatically without any noticed. i already sent a complain to Amazone Prime. would like to ask if the gave you Refund for this.?
Since you already have it, go to Amazon and there is a book explaining what Amazon prime is. .the book is free if you won't cancel amazon Prime for 30 days. You have a 30 day free trial. If you will keep it and try it, you will see how much information that's availablel to you. One is 2 day shipping. I use Amazon A lot and I've probably got back most of my $79.00. I love it and if you try it , you'll see.
When I need anything, I go to Amazon. They have everything and it's nice to get it in 2 days.