Happened to me too and I have no idea why. I called the number from the statement and they asked for my credit card number...I thought it was a scam so I gave them every telephone number and they pulled up all accounts and there we no charges to our accounts. I don't get it...calling the bank next.
SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY
What is it?
Same thing happened to me. Call 1-866-528-7474 and ask for a representative. Your subscription is automatically renewed using the card you gave them originally. Call them and they will help you. They were very cooperative!
I also was the victim of the automatic renewal without prior notice or authorization for my credit card to be billed. The total I was charged was $102.70. When I spoke to the first representative, she advised me that she was issuing the full credit and then offered me a 1 year subscription for "half price" which I declined so she then was transferring me to an account specialist to cancel my service. The second woman advised that the credit would only be $90.42. When I advised of the amount the previous representative advised me, this rep "did the math" for me so I "new the charge for the period that I received the service". I then asked for her supervisor and was put on hold, when she checked back with me to let me know it would be a few more minutes, she disconnected the call forcing me to call back. I immediately asked for a supervisor and explained my dissatisfaction and advised of the previous posts regarding the same fraudulent activity that are detailed above. He then agreed to issue the additional $12.28 credit. I then requested the business address and advised that I would be filing a complaint with the Better Business Bureau. The total time I was on the phone was 34 minutes 27 seconds. Subscribers be very aware of your service expiration dates as Sirius will ALWAYS automatically renew your subscription for the full current amount affiliated at the time of the renewal with no discounts. The reason for my post is to provide information and report possible fraud. The business address is: SiriusXM Radio, Inc., PO Box 9001399, Louisville, KY, 40290-1399
SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY I do not know why this appeared on my account.I believe sirius renewed my subscription without my consent
SIRIUSXM is a scam charged my card for 6 mos. without asking, getting out as soon as I can
I canceled my subscription 2 weeks prior to renual & they gave me a confirmation #. They charged my card anyway. I called again & got another confirmation # with a promise of 5-10 days for refund. DIDN'T HAPPEN. called AGAIN. They acted like I had never called. They wanted to sent a reduced amount in an additional 5-10 days. THEY ARE A BUNCH OF LIARS & CROOKS.
Was "locked in" to promotional renewal rate of 25.00 for 6 months service until I cancel. They charged credit card 97.00 and then haf me on hold for 30 minutes while they accessed the account repeditivly
There were two separate charges on my account on the same day from the 1-888 number. I googled the number and found out who the charges were from. My subscription had been canceled for years. The card I authorized them to charge has been canceled, a block has been put on my account to disallow and charges from them. However, because they changed the amount by $0.01, and used the 1-888 number to process the charge, they were able to withdraw not one, but two separate charges on the same day. I will be calling my bank again in the morning, as well as contacting the JAG office, as we are military and I am no longer willing to fight with them.
Holy Cow! SIRIUS XM is a FRAUD! They also charged my account and my account has been expired for a while! I called them and the wait time was 35 minutes! I can't believe this. They need to go go jail.
I was charged $108.26; my subscription renewed and I was not notified. I called 1-866-528-7474 and spoke with a representative. He was very understanding and renewed my subscription for only $25.00 plus tax. He is supposed to be giving me a refund of $75.20 within 5-10 days. He also gave me a number to call to remove my debit card number from file, so when it is time for renewal I won't be charged. 1-866-635-2349. Seems like an easy company to work with so that is why I am keeping the service.
Your parentheses says it all. "(at least they are supposed to)" Well in my case, they did not notify me or send a copy of a bill and the subsequent charge and payment from my credit card. I will be requesting a refund and canceling Sirius XM. I don't think you (above) have a clue as to what you are talking about regarding notice.
This phone number and label "SXM-SIRIUSXM-COM-ACCT" appeared on my credit card history with a charge of over $500 and I do not have Sat Radio. I provided the transaction number when I called the number provided 888-635-5144 and they stated that they can't look it up without my full credit card number, even after providing them with my name.
I don't know if its really Sirius Radio, so I would called the number on Sirius's website
Got a $106.94 Sirus charge on my AMEX statement today -- totally unauthorized! Had a $25 trial subscription last year for 6 mos. service in my new car which they obviously extended without my knowledge. When I called Sirius phone # on the statement (888) 635-5144, rep asked for a LOT of personal and credit card info -- so my red flags went way up. Immediately called AMEX and reported this as unauthorized charge, put merchant block on Sirius for 4 years and AMEX is investigating. Beware -- this is a Sirius scam and they should be driven out of business for this type of fraud!!
Yep. SiriusXM automatically renewed my account without my permission. They are a bunch of libtard faggots ! Their lineup sucks too.
They tell you (or at least they are supposed to) when you set your account up that it will be automatically updated through the monetary account that you set it up with. Those of you on here complaining about Sirius XM scamming you need to make yourselves fully aware of the details before you get on forums and rant.
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- SXM*SIRIUSXM.COM/ACCT NY
- SXM*SIRIUSXM.COM/ACCT 877-253-3888 NY
- CHKCARD SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY
- CHECKCARD SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY
- POS Debit SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY
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