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APL*ITUNES.COM/BILL

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My debit card was charged 20.00 on 11/02/2014 APL*ITUNES.COM I have never used your service or even own an Apple. I have already contacted my financial institution and filed a fraud charge, Have also cancelled my debit card to protect from any further charges. I tried to contact someone at Apple but your phone number 866-712-7753 goes to a recording then disconnects. As far as I'm concerned you have lousy customer service when I cant even speak to a real customer support person.

I've had numerous charges for iTunes that I've never had or used.i want to speak to someone now or a real number to call. this has caused my bank account to be overdrawn.

I HAVE NUMEROUS CHARGES TOTALING $700.00 DESCRIBED AS APL*ITUNES.COM/BILL APPEARING ON MY CREDIT CARD THAT I DID NOT MAKE. SOMEONE MUST HAVE HACKED INTO MY ACCOUNT. I WOULD LIKE THESE CHARGES REMOVED, AS WELL AS, REMOVE MY CREDIT CARD INFORMATION FROM YOUR FILES. PLEASE ADVISE

I have also had charges to my bank account and some have caused me to be overdrawn, In reading the comments, someone suggested calling 1-408-996-1010. I called and they were very understanding and took my credit card off their account and refunded the last 90 days of charges. I am very grateful. posted 6/22/2015 by Margaret J.

I had the same problem of random occurring charges of small varying amounts multiple months. I called the number someone suggested 1-408-996-1010 they led me through how to block this. Go into settings, click on Apple ID, then go to my acct payment info. Mine was on credit card and I changed it to "none" which deleted my charge card info and now no one can charge.

I've had charges for iTunes that I've never had or used. Why? This is fraud. I would like these charges taken off my bill.

CALL 1-408-996-1010 VERY HELPFUL GOT MY REFUND BACK LONG WAIT ON THE PHONE BUT WORTH IT

I just had the same thing happen to me. I learned that my account had been hacked and my personal information (credit card number) had been used for purchases even after canceling my card...I allow my son to play games on my iPad and some of these games have things to buy within the game. Well this game was a window for someone to hack into my iTunes account and make all of these charges. Notify your banks ASAP so they can reverse the charges. Going inside the branch can't resolve the charges, but call did. From now on I will only use iTunes gift cards for any transactions on my iPad.

Try to call this number 408 996 1010 might be helpful :))

You have been charging my credit card and taking money from my bank for the same charges.my credit card and the bank told me to contact you first,if I do not get refunded my money they will file the necessary papers on this fraud.i want them both canceled.bank account and credit cards.how you got my credit card account is beyond me. Thank you

I need some one to explain this charges to me , Why am I being charged $3.99 every few days ? Please put a stop on my card .

You keep charging my card for items I have no knowledge. I'm not sure how you got my account information but this keeps happening month after month. I contacted my bank several months ago and was issued a new card and the charges stopped for a short period now all of a sudden it's at least 3 or 4 time per week. Take my information out of your system please and refund all of my money.

I want you to STOP charging my card without authorization! This will be reported to the authorities!

I am being charged every month for $4.99. I do not know what this charge is for and when I call the number it just dis-connects. I am reporting this to my credit card company as fraudulent charges and refuse to pay any more of them. I have read all of the other complaints and this is definitely a problem and will be reported to the BBB.

Try to call this number 408 996 1010 might be helpful :))

Please explain this charge????? I did not use my I Tunes for nothing. APL*ITunes.com/bill

There are numerous charges on my bank statement that I did not make. They are charged to apl*itunes.com/bill. I want to know how to contact Apple to resolve this. I also want all of my info taken off file.

please take this off our account...please never let anything...ANYTHING charge to this account again...EVER. PURCHASE AUTHORIZED ON 09/16 APL ITUNES.COM/BI 866-712-7753 CA S466259609287073 CARD 7167 $21.41 PURCHASE AUTHORIZED ON 09/14 APL ITUNES.COM/BI 866-712-7753 CA S586258014832554 CARD 7167 $5.35

My visa has been charged several times without my permission. Please call me asap. Thank you Carol 520 409 7623

I have received numerous charges which I will send later that I have not authorized this needs to stop and a refund sent. Why is there no live person to talk to? Are you part of the problem and encouraging hacking? I have never bought and will never buy an apple product.

I have several charges on my current bank statement from I tunes. I have NEVER used this service. The charges add up to over $100.00. I would appreciate being able to talk to an actual human being about this to get my money refunded. Please contact me at mwwebb1952@yahoo.com.

I called 1-408-996-1010 and the lady (MJ) I talked with was very helpful. It took a long time to resolve my case which involved transferring me to iTunes representative to get refunds on some but not all the charges on my credit cards (2). I think it was better than not getting any refunds at all. All in all, a positive experience and will start using gift cards from now on, since I removed all the credit cards associated with my account.

I would like to have someone call me ASAP because this is 2nd month in a row that we have had high charges on our bill If someone does not contact me I am reporting this as FRAUD. 563-564-1676. thank you!

I am being charged A$80.24 for iTunes that I never authorized.Please take it off my credit card.

I need some one to explain this charges to me , Why am I being charged $3.99 every few days ? Please put a stop on my card .

I am not sure if you have received my explanation as it is not shown publicly as stated.

Dear Sirs:

You me are charging monthly USD 4.99 without my authorization, make it this charge to my credit Card completed 3874.

Please return me the money.

Thank you

HERNEY ARANGO

Phone 315-5004348

email: Herney.arango03@gmail.com

For every week for the last several months I have noticed multiple charges for $2.13 and even some for $4.61. I have not made a purchase since beginning of the year or even maybe last year. How the hell are you allowing my account to be hacked and or charged. Fix your shit, stop charging peoples accounts, you are effecting lively hoods. There will be a lawsuit at hand very soon. Contact me at Burneka21@gmail.com

FRAUDULENT CHARGES ON MY CARD BY YOUR COMPANY. I DID NOT MAKE ALL THE PURCHSE AS YOU TOOK FROM MY ACOUNT. I REPEAT, I DID NOT AUTHORISE THOSE PAYMENTS. I WANT MY MONEY PAID BACK INTO THAT ACCOUNT TO AVOID FURTHER CRIMINAL PROSCUTION. CARD # 5582100001345092...

My checking account has several unathourized charges from ITUNES and after reading all of the statements above I think we all may need to open a class action law suit!! This is not ok!! I work very hard for my money and am very frustrated that this continues to be a problem. IF I DO NOT SEE A FULL REFUND FOR ALL CHARGES I WILL BE CONTACTING A LAWYER!! I HAVE BEEN ON HOLD FOR A CUSTOMER SERVICE REP FOR 48 MINUTES NOW WAITING FOR SOME ANSWERS. I AM NOT SURE HOW THIS CONTINUES WITH ALL OF THESE COMPLAINTS?? I WOULD LIKE SOME ANSWERS!!

I got a email at 521bobby@live.com It said that I purchased something from my i phone which I don't have a i phone. It looks like a Game Called Clash of Clans Box of Gems for 69.99 I don't order games and like I said I don't have a i phone. . And it has a spot to cancel the order and a place if I did not order but it will not let me connect to either one. Purchases invoice 4018-2648-5340 Order ID M2MNSYJ056 Document no. 175116838085

I received a call from my bank with concern of a fraudulant charge from Itunes. I've never made any of the charges and canceled that card. Now that I received my new card on June 28th another charge from the same place of $10.80 again I'm not making these charges. APL*ITUNES.COM/BILL 866-712-7753. PLEASE REFUND AS WELL. HOW DO I STOP THIS!!!!!!!!!!!!!!

FRAUD FRAUD money back now

On 1/22/2016 I received an email that I had purchased Netflix 1S Plan through iTunes receipt #262061016722001. I do not have an apple account nor an iTunes account

ineed to change account number for iTunes billing

I don't have a music devise or an i phone I only have a flip phone and I only listen to music on the car radio, so I know I didn't make this purchase Will you please refund me the $11.99 charge. I know it isn't much but I still need it back. Charge was made on 08/09/16 I was at work all day and didn't use my computer all day. Please email me at alicemarq777@cox.net or call me at 619-985-0293 to explain

It is quite obvious your company has a major problem concerning fraudulent charges pertaining to numerous persons. I am now your latest victim. We can't even speak to a "LIVE" person concerning our issues. YOUR COMPANY SHOULD BE SUED BY ALL OF US. ANYONE OUT THERE WANTING TO START A CLASS ACTION LAWSUIT!!!!!!!!! I have just gotten out of the hospital and 3 months of rehab after having a major stroke. I sure didn't need to come home to this mess! I have NUMEROUS charges on my checking account for "i tunes. I own NONE of your products and don't want anything to do with this company. I can be reached at cpumunna@outlook.com to discuss the particulars of these charges as I am NOT giving my phone # for the world to see. I have contacted my bank.I expect to be contacted asap!!!!!!!!!!!!!!!!!!!!!!

I've had numerous charges for iTunes that I've never had or used.i want to speak to someone now or a real number to call.

You have been charging my iTunes account over and over and over again despite several attempts to have you stop charging my card. As I look above I see this is a common problem I think it needs to be reported and needs to be put on Facebook and any other social media to allow people to see what is going on I would like some response I am calling my bank and reporting fraud. My number is 2017417450

why am i not seeing my complaint these charges need to b canceled weither in my name or someone elses this is fraud i had lost my card for a few days so maybe someone else used it but this my acct its being taken out of not a ashley or jimmy or jeff or some one else stop now and i need a ans from imed about this matter or i will report it as a fraud!

My credit card has been charged over $700 since December of 2015 and I only use iTunes recently to upgrade Pandora. My son has ordered about $150 on iTunes over that time period when we unrestricted his account to do so, however, since we have restricted it, it is still allowing him to charge to my account and he claimed he is not receiving any of the items he requested. He is young and tries it but he says it doesn't allow him to buy things, however, the charges continue to be taken from my account. I need a refund asap. His ID is LRHollier0516@gmail.com Pass: Lrh051606. My number is 2819147561 and email is landonsfreight@gmail.com

I have had my credit cards changed numerous times I am still getting charges-----WHY???? I have reported this as Fraud and made police reports., I do not want to be held liable for these charges That are unauthorized

FRAUDULENT CHARGES ON MY CARD BY YOUR COMPANY. I DID NOT MAKE ALL THE PURCHSE AS YOU TOOK FROM MY ACOUNT. I REPEAT, I DID NOT AUTHORISE THOSE PAYMENTS. I WANT MY MONEY PAID BACK INTO THAT ACCOUNT TO AVOID FURTHER CRIMINAL PROSCUTION.....I WANT MY MONEY BACK

I am contacting you because I have fraudulent charges on my credit card that I have not made, authorized or approved. I have NUMEROUS OF THESE FRAUDULENT CHARGES APL ITUNES.com/BI 8667127753. I HAVE NOT RECEIVED ANY CONFIRMATION EMAIL. I have reported this to my bank and if you DO NOT refund every penny they will b contacting you. I would appreciate a response today! 67clumsy@gmail.com

I have been charged for APL ITUNES.COM/BI 8667127753.NUMEROUS CHARGES. I HAVE NOT used this card for any of these charges. I want a reply as soon as possible. I have notified my bank and they will contact you if I do not receive my money back. THESE CHARGES HAVE NEVER SENT A CONFIRMATION EMAIL TO GIVE AN ALERT. 67clumsy@mail.com

Multiple unauthorized charges on my credit cards designated APL*ITUNES.COM/BILL 866-712-7753 CA

I am happy with the response from ITunes. I talked to Krista at1-800-275-2273 and she was very courteous and helpful. My credit card will be disallowed and any future purchases will have to be through a apple gift card. In approximately 10 days I am to receive a credit back to my card for 342.92.

Me han del CARGADO 8, 99 € de iTunes.com/Bill y no hice compra ni di autorizacion ninguna , y esta ya es la segunda vez que me lo hacen, queria saber el porque. Ruego reintegren el importe o me doy de Baja en iTunes

ho bisogno delle spiegazioni...come mai tutti i mesi apl.itunes prende soldi dalla mia carta di credito,senza nessun diritto.non ho aquistato nulla ...aspetto la Sua risposta al più presto.mio nr di tel 0039/3285780820

never used this service and I am being billed on my debit card don't even know what these is. I don't have a account with this company.

why have i been charged $10 to itunes on my credit card, and the phone docent work to talk to some one , this is fraudulent charging!!!

Would like to put the charge on another credit card. This is the only charge monthly on this card. Silly to write a check for only $2.99 every month. How do I go about this?

Will start a class action law suit for fraud tomorrow.

I keep getting charges on my account that never have been authorized to purchase please remove these and refund my account . charges are $147 TOTAL

charge on my debit card for$20.98 to your company. Never used your company.

Tenho tido cobranças no meu cartão e gostaria de retira-lo deste site, como devo proceder? DATA MOVIMENTAÇÃO VALOR EM R$ 03/07 APL* ITUNES.COM/BILL 11,58

UNITED STATES   4,99 (U.S.DOLLAR)

04/07 IOF COMPRA INTERNACIONA 0,74

    0,32 (U. S. DOLLAR)

ATA MOVIMENTAÇÃO VALOR EM R$ 12/07 APL* ITUNES.COM/BILL 4,62

UNITED STATES   1,99 (U.S.DOLLAR)

14/07 IOF COMPRA INTERNACIONA 0,30

    0,13 (U. S. DOLLAR)

17/07 APL* ITUNES.COM/BILL 16,19

UNITED STATES   6,98 (U.S.DOLLAR)

18/07 IOF COMPRA INTERNACIONA 1,04

    0,45 (U. S. DOLLAR)

20/07 APL* ITUNES.COM/BILL 50,95

UNITED STATES   21,96 (U.S.DOLLAR)

My checking account has been being charged for purchases I HAVE NOT MADE! I neither own an i pad, phone or any other of your products. Your company must have a lot of fraudulent occurrences since a "live" PERSON cannot be spoken to concerning this grave matter. It is

Don't even have an account yet charges are trying to come thru my bank how does this happen??

Just like everyone else on here I have gotten charges on my credit card that I did not make. 5/11 11.59. 5/12 9.49. 5/13 3.18. 5/13 4.23. 5/16 12.67. 5/16 31.78. 6/02 8.46. As you can see several charges and these all add up....I do not use iTunes except to buy ear moves in a game and they are only .99 I do not buy that many. This is crazy....someone keeps charging us for something we don't use and it needs to stop. We will be contacting our lawyer about this. It's a scam of some sort needs to be stopped!

I need to change the Credit Card # for my ITunes billing.

I noticed a charge of 4.97last December, I did not give it attention but today a 9.99 deducted from my credit too. What ils going on? I need to know and get my money back.

I am contacting you because I have noticed charges on my Debit Card that I have not made, authorized or approved. I have NUMEROUS OF THESE CHARGES APL ITUNES.com/BI 8667127753 CA Date 10/7/16 0 6281010849 0 5735 for $7.40 (THE CHARGES ARE GETTING LARGER). I went back into all my statements and charges have been taken out for the past YEAR, some as little as $1.27. I always assumed it was for an app or a game that the kids used but now since I have been reading everyone's complaints I know they are FRAUDULENT CHARGES. I was also just told that the legit charges would end in 99 (ie $2.99 or $4.99 etc) I HAVE NEVER RECEIVED ANY CONFIRMATION EMAILS. I have reported this to my bank and if you DO NOT refund every penny they will be contacting you. I would appreciate a response TODAY! eclipze8@gmail.com

Please stop chargeing my credit card for Apl*Itunes. I have never used this and would like this charge removed from my charge card!

I no longer have a card ending in 8734. Someone on line has charged $649.00 and $1,099.00 on my account It is fraud. Apple called on the larger charge but can not reach them now. Please remove them.

I AM BEING CHARGED FROM I TUNES, TO THE TUNE OF $ 74.97 ON 7/15 $ 59.99 ON 7/19 $ 44.99 ON 8/ $179.95 TOTAL THIS CHARGE IS FRAUDULANT AND I WANT MY MONEY BACK. I HAVE BEEN CHARGED MONTHLY .99 CENTS. STOP IMMEDIATELY.

MY CARD HAS BEING CHARGED SINCE I BOUGHT THIS PHONE10/29/16 10/17/16 10/12/16

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You promised a 3-month Free use of your iTunes but, without explaining what anything, you have put an overcharge plus interest on my Credit card. Please refund my$84.85 at once.

On 08/02/16 a charge of $793.94 ref. number T31952 showed up on my credit card paid to an APL*APPLEONLINESTOREUS I never bought anything from this place. This is a fraudulent charge not made by me. Refund my credit card immediately.

I am being charged 5.33 every month and I want the charge cancelled. My grandson set it up on my credit card due to financial problems. Please contact me for account information. My E-Mail is fsmyers2634@gmail.com My Cell 330-618-6754 Thanks for your help. Frank Myers

A charge was put on my account by iTunes i call the number 1-866-712-7753 to question this charge but the number I call connect me to a recording with a website iTunes.com/bill now I have to close my account out because of this fraud

I am tired of getting charges on my credit card that I did not authorize. I demand a refund!!!

I am being charged A$80.24 for iTunes that I never authorized.Please take it off my credit card.

Someone charged my I tune account for $129.66 in one day.

I will report this as fraud.

You can email me at Ellashemesh@yahoo.com or you can call me at 818-599-2643

FRAUDULENT CHARGES ON MY CARD BY YOUR COMPANY. I DID NOT MAKE ALL THE PURCHSE AS YOU TOOK FROM MY ACOUNT. I REPEAT, I DID NOT AUTHORISE THOSE PAYMENTS. I WANT MY MONEY PAID BACK INTO THAT ACCOUNT

AplITunes.com/ B866-712-7Ca $3.33 AplITunes.Com/B 866-712-7Ca $3.33 AplITunes.com/B 866-712-7Ca $4.44 AplITunes.com/bill $3.33 Apl*ITunes.com/bill $4.44 Charges made several times in a month, not mine.

I need to close my iTunes account. my teenage son continues to use it without permission. I would like to provide identifying info of account by phone or secure email. I can be reached at 7852485310 or jogehk/@gmail.com

Tried to call and you service provides a short response and then hangs up. Charges on my Card Alfonso Martinez (5 of them appear on my Card this month & they are not mine) Called my Credit Card provider & had the card destroyed.

Never had an account with itunes or ever ordered but have two charges, 3/19/15, 14.99 and 4/8/15, 2.99 that have showed up on my credit statement. Need an explanation and refund

I have been charged $12.23 for ITunes. I have never charged ITunes. I am 85 years old and do not even know what ITunes are. I do not own any Apple products, therefore I don't accept these charges on my Credit card. Please help me to understand how these fraudulent charges can be taken off my bill. Please contact me at 715-262-5904. K. Roen

I was about to pay my credit card bill when I noticed on 3/24/2017 there were six $50.00 charges for Apl.Itunes.com/bill. I called my credit card company and stated these charges were not me. I don't even have an account. I was told by my bank to contact Apple which I tried to do but heard a recording and then a 'click' to disconnect. I have the reference numbers for these six charges and demand that these charges be removed. My bank is going to begin a fraud investigation. Can't believe a person can't talk to a live individual at your business.

NO SOLO ES FRAUDE ES UN ROBO, NO SE SABE NI QUE EMPRESA ES PERO iTUNES TAMPOCO SE HACE CARGO NI RESPONDE. ENTONCES PROPONGO A TODOS LOS QUE HEMOS SIDO PERJUDICADOS, QUE SUBAMOS LAS DENUNCIAS A TRAVÉS DE LAS REDES SOCIALES A VER COMO LE VA COMO EMPRESA POR PARECE QUE UN EN COMPLOT CON TODOS ELLOS.

I have a reoccurring charge on my bill for $9.99. It is from Tunein. I tried it for a week for free but then could find no way to terminate it.Please terminate this since they do not seem to give an option to do that.

Please delete and discontinue any and all charges for alleged itunes account assessed and charged to my credit card immediately. I have not and do not use such count. Thank you.

I am contacting you because I have fraudulent charges on my credit card that I have not made, authorized or approved. I have NUMEROUS OF THESE FRAUDULENT CHARGES APL ITUNES.com/BI 8667127753. I HAVE NOT RECEIVED ANY CONFIRMATION EMAIL. I have reported this to my bank and if you DO NOT refund every penny they will b contacting you. I would appreciate a response today! norakbonney@hotmail.com

NO SOLO ES FRAUDE ES UN ROBO, NO SE SABE NI QUE EMPRESA ES PERO iTUNES TAMPOCO SE HACE CARGO NI RESPONDE. ENTONCES PROPONGO A TODOS LOS QUE HEMOS SIDO PERJUDICADOS, QUE SUBAMOS LAS DENUNCIAS A TRAVÉS DE LAS REDES SOCIALES A VER COMO LE VA COMO EMPRESA POR PARECE QUE UN EN COMPLOT CON TODOS ELLOS.

Two separate charges in one month to my credit card... I don't have an apple account or itunes... I am 77 years old with excellent credit. I am calling My visa charge card to have these fraudulant charges removed

Have a charge on my debit card for 11.98. I purchase books not music. Try calling the number and got a message. Get back to me or might cancel my account.

There are numerous charges to my credit card beginning in October 2016-these were not, I repeat not authorized-they started in October -ref. #2469216ML00TE346B-2469216PM0026RGJ1-2469216NT005YPV-all in the amount of $13.83-please refund our money and discontinue these billings- These are not purchases we have made!!!!Actally there aare 11 charges we haave not authorized=I want a refund for these chaarges immediaately and then I will have a new credit card issued so that you can no longer bill me!!!!Marmaladeskyes1@netzero.com

Please delete and discontinue any and all charges to my credit card as assessed by "APL.*ITUNES.COM/BILL" for #24692161600T2V9D6 for the amount of $9.99. Thank you. I have not, nor do I want to use, your service for which I have been charged. Thank you.

PORQUE ME COBRAN EN MI TARJETA DE CREDITO COSAS QUE NO ESTOY COMPRANDO CON USTEDES

I've been getting charges every month for 2.99 I have called and also only get auto answer. I need to speak with someone please, I want to know why I'm getting charged I dont own anything thats apple. Thank you

I have never charged anything on iTunes,but I am charged $80.24 on April 26,2015. I have not authorized a charge,and cannot get to speak to anyone about this.Please take it off my credit card. Diane Pace

Trans. Date 10/25 Reference#55432869A009PQ0VB APL ITUNES.COM/BILL $138.11 I have no idea what this is, please tell me if you know. Otherwise I consider it fraud and will not be paying it. Thank you in advance for your assistance.

I would like to cancel iTunes account as of October 10, 2016 Thank you-DO NOT PUT BACK ON MY CREDIT CARD!!!!!!!

I am being charged two month for $12.99 I do not know what this charge is for and when I call the number it just dis-connects. I am reporting this to my credit card company as fraudulent charges and refuse to pay any more of them. I have read all of the other complaints and this is definitely a problem why??????????????????????????

EVERY MONTH I HAVE CHARGES AND I DONT USE THIS

I need to take out my credit card from your system, please!

Stop charging my card $18.97 and refund my money

I have a new credit card & need to give you the number -- how do I do that in private? Please call at 770 461 3052 or reply to my email.

Someone has my card and is charging my bank acct about every 2 days for 2 months now since 12/12/14. I do not have a iTunes acct and never have had. I want these removed and credited to my bank acct immediately. I have reported this to my bank and they suggested I call u and it goes to automated attendant and you don't answer. this is sad. Education Personnel Federal Credit Union is my bank in Danville Illinois

There are 2 Itune charges on my credit card 1) $6.41(April 25, 2016) and 2) $20.32 (May 6, 2016). I did not authorize these purchases and want the charges reversed.

I HAVE BEEN CHARGED 756.92 ON MY CREDIT CARD FROM 10/20/2015 TO 12/07/2015. I DONT HAVE A ITUNE ACCOUNT . PLEASE STOP CHARGING AND REMOVE ME FROM YOUR SYSTEM.I AM REPORTING THIS AS FRAUD. PLEASE REMOVE THE CHARGES FROM MY CARD.

I keep getting charges from APL.*ITUNES.com/bill and APL tunes. I don't have an account with this company.

I want to remove my credit card from Apple/iTunes account.

ho bisogno delle spiegazioni...come mai tutti i mesi apl.itunes prende soldi dalla mia carta di credito,senza nessun diritto.non ho aquistato nulla ...aspetto la Sua risposta al più presto.mio nr di tel 0039/3285780820

I was charged $9.99 on August 12 and previous months but I did not make any purchases. I ALSO HAVE A PENDING BILL COMING THIS MONTH AND NO PURCHASES. i HAVE REPORTED THIS TO DISCOVER CARD.

Why are random charges being made to my account on a regular basis. These charges are always for different amounts and at different times each month. What are they for and how do I stop them. You may contact me at rmack1213@aol.com.

I got a charge under APLITUNES.COM/BILL 800-676-2775 ON for $9.03, one another charge under APLAPPLE ITUNES STORE 800-676-2775 ON for $29.98 another month How can I get my money back? I don't know what this is.

I am receiving charge to my bank account regarding I tune music , That I never unloaded music .My chase credit card was : 4833160154431982. I already report to my bank and is second time that I cancel my credit card. Please I expect an explanation.

Esto reclamando que me regresen mi dinero por que isieron unas compras que yo no autorize y pienso que eso es un fraude y etratado de comunicarme con Itunes al número 1866 712-7753 y no contesta ningun representante. Por favor les pido que me renbolsen mi dinero y les repito yo no use seas compras. La primera compra que isieron fue 1/19/15 $26.70 y el segundo 1/20/15 $26.70 y quiero que me contacten a (bonbom8286@yahoo.com). Y espero mi dinero pronto gracias.

You have been charging my iTunes account over and over and over again despite several attempts to have you stop charging my card. As I look above I see this is a common problem I think it needs to be reported and needs to be put on Facebook and any other social media to allow people to see what is going on I would like some response I am calling my bank and reporting fraud. My number is 2017417450

I purchased icloud storage, 0.99$ / mo: cancelling this service, it did not provide the storage I was searching for, still ran out of storage, bought another phone

This is a scam from start to finish. Contact your bank or credit card fraud department and give them all the information you can. It is not associated with Apple. Again, it is a fraud and scam.

omg my old card was being charged APL ITunes charges changed my card now my NEW Card being charged $11.00 bucks on the Aug 5th one .99 charge and one $10.00 charge. I am pissed.

Fraudulent charges on my card by your company. I didn't make this purchase. I was credited it and now recharged.I want a refund. I will prosecute.

I had the same problem of random occurring charges of small varying amounts multiple months. I called the number someone suggested 1-408-996-1010 they led me through how to block this. Go into settings, click on Apple ID, then go to my acct payment info. Mine was on credit card and I changed it to "none" which deleted my charge card info and now no one can charge.

I have been charged $10.59 monthly from I Tunes for years for an app I never use for newspaper service. I have been charged the same amount monthly from the newspaper itself which is the way I access to read. I want the charges to be stopped being deducted from my bank account. Please contact me at 502-593-3371. I will report the activity as fraud if the charges are not removed.

And to add to my previous post...you have the worst customer service!! to not be able to speak to a person AT ALL IS UNACCEPTABLE!

Please stop charging me for itunes! I do not use it and need it stopped! Thank you

dear ITunes ,please stop a trick online , this is violation

I am continually being charged $10.81 per month for something I have no idea what it is. I am requesting that ITunes stop charging my card for something I have not requested.

please Apple ITunes, this is the second time in two months I have to cancel my card because there has been charges I haven't made. 12.99- card4831 -5/29 9.99- same card- 5/26 14.97- same card- 5/16 this is extremely frustrating. Can you please help me figure out what are the charges and how can you refund my money. Thank you, Denise Kinyon my tel . is (760)687-3593 my e-mail is denise @unipack.net

I have no idea of how this charge got charged to my account... 301-466-3814...

I am very pissed!! Over a year of you charging $11.99 without authorization and me trying to get someone to speak with to get my money back is impossible!!! Then going to my bank and getting new cards! It never stopped and now I have double charges a month for $11.99 and now $12.99. Apparently by the looks of this page I might be opening a class action lawsuit against your company for fraudulent activity! I want ALL my money back and expect a phone call from someone TODAY! 239-322-2227

I HAVE NEW CREDIT CARD , PLEASE ADVICE HOW TO GIVE YOUR NEW CARD NUMBER. ?

My credit card number has changed. need to give my new card number.

My debit card was charged a total of $111.22 on multiple days that APL*ITUNES.COM I have never used your service. I have already contacted my financial institution and filed a fraud charge, Have also cancelled my debit card to protect from any further charges. I tried to contact someone at Apple but your phone number 866-712-7753 goes to a recording then disconnects. As far as I'm concerned you have lousy customer service when I cant even speak to a real customer support person. I want this amount and aggravation and took time out of my schedule to investigate with this problem, I expect to be reimbursed for this draft plus what you feel is right to me that you did this. If this is not taken care of and if I don't get a message back I am going to a lawyer. This is stealing and I want what is owed to me!!! This needs to be taken Care of right away!!!!!

A charge for $2.11 was placed on my ck acct! I don't do I tunes and I did not place any banking info on my I phone. Please refund to my acct asap!

I need to change my Visa card number on file.

NO SOLO ES FRAUDE ES UN ROBO, NO SE SABE NI QUE EMPRESA ES PERO iTUNES TAMPOCO SE HACE CARGO NI RESPONDE. ENTONCES PROPONGO A TODOS LOS QUE HEMOS SIDO PERJUDICADOS, QUE SUBAMOS LAS DENUNCIAS A TRAVÉS DE LAS REDES SOCIALES A VER COMO LE VA COMO EMPRESA POR PARECE QUE UN EN COMPLOT CON TODOS ELLOS.

For the last 6 months (that I noticed) itunes has been charging my credit card. I never gave anyone permission to charge my credit card! I do not want to see these charges on my credit card again! I have already contacted my lawyer! As for as the laws goes, you can not charge my card unless I authorize it! This is the third or fourth time I've asked you all to stop charging on my credit card. Please be advised that my lawyer will be contacting you if these charges show up again next month!!!!

This is fraud. Read above I have the same issues. you can contact my parents. paultaffetani@verizon.net. Your Crooks

Randomly I see charges from I tunes. Months ago after tremendous research, I found out how to mark none as means of payment under settings. I did that & it now has randomly been showing small feed in the $10 range. I'm on disability & check my bank stmt often. I again verified that NONE is checked. I need help & charges refungded asap!

To check what charges are that post to your credit card in the last 90 days go to reportaproblem.apple.com and enter your apple id and password and you can see what charges are there if you need to speak to someone I called 408-996-1010 hope this helps!!

There have been many charges on my credit card that I did not put there. I have not had Apple I itunes due to I would not know how to even get it or use it. My daughter just showed me how. Please take these charges off my credit card.

Every month there is a charges of 99 cents to this APL*ITUNES.COM/BILL and today they charges of $9.99 so its getting bigger and I don't remember that I have a purchased to this,and when you called the number its say "that is already in online" please remove these charges for I didn't owed you, you can email me to benjaminprado69@yahoo.com or call 773 875 6005, thank you

10.69 charged to my credit card which I did not authorize, request refund.

why have i been charged $10 to itunes on my credit card, and the phone docent work to talk to some one , this is fraudulent charging!!!

My bank called me to inform me of an overdraft on my checking account created by your company. In checking my bank statement I have found, as of this date a total of $79.85. My bank suggested that I contact you regarding these charges which I did not authorize. I need someone to contact me and please remove my bank card from your system. My phone number is 314-809-6833. I do expect to be reimbursed for these charges.

I have charges on my credit card from APL* Itunes that I didn't make. I've never dealt with Itunes. I want to speak to a live person at your company about this. How do I do that? I too have had to get a new card. Shame on your company for all these fraudulent charges on so many credit cards.

I am being charged for service I did not do

I have numerous charges on my account that I feel are unjust. I don"t want anymore charges on my account.

I have been charged every month for the past 6 months for an itunes account that I do not have nor have I ever agreed to an itunes account. I have denied the charge on my credit card, and yet every month there is the charge again. Please delete my name from your system. The phone number listed on my statement is useless, all it does is refer me to this site. Hopefully some one there can fix this fraudulent charge!

I'm getting charged every few days and every charge amount is different than the previous charge. Want to know what the charges are for and why charges every 2 to 3 days?

Stop charging my card $18.97 and refund my money

There have been many charges on my credit card that I did not put there. I have not had Apple I itunes due to I would not know how to even get it or use it. My daughter just showed me how. Please take these charges off my credit card.Please contact me at grandmarosie@nycap.rr.com.

i have several charges on my account dating back to august 2014 . These are not my charges and i would like then removed at this time . The total amount is 74.46 . I do not have a itunes account please call me asap with this situation 910-237-3004 .

Hola me han cargado a mi tarjeta 5 transaciones que yo no e hecho pues no uso nada de eso,ni e comprador nada,,por favor reintregenme el dinero que me han robado en 5 transaciones:12-13-14$9.99;12-20-14$5.98;12-24$4.99;12-26$14.99;12-26$9.98;como les digo yo no e comprador ni pedido nada,les exijo por favor me reintregen mi $ a mi cuenta por favor,esto es una falta de respeto y estafa,espero respuesta y devolucion rapida de mi dinero.

I was charged into something I haven't used or even bought or downloaded in just one day they charged me over a hundred and the next day another 40$. And there customer setvic is terrible. They passed to different departments and still end up telling you to go online.

APL*ITunes-----Since you're supposingly getting all this money do u have any explanation or can you contribute any information to all of us that are being screwed??

An unauthorized person used my bank account debit card to fraudulently charge10/28/2016 for $1.99, 10/25/2016 for $4.99, 9/26/16 for $4.99, 9/14/16 for $3.98. I would like a phone call back ASAP at 703-980-9031 or email me at kktskater83@gmail.com to resolve this issue. I have ALL documentation and a bank reference. PLEASE CONTACT ME IMMEDIATELY!!!!!

I am reporting this on behalf of my mother-in-law. iTunes have been deducting numerous charges out of her checking account since 02/15. They range from 1.04 to over 80.00. Sometimes this happens up to 6 times a month. She has NEVER ordered anything from iTunes, nor has she given out any financial information to iTunes. It has added up to a substantial amount and she is 75 years old and living off small social security check. You may contact me at lbogle@srcaccess.net or her a bhotbingo@aol.com. She needs her money back now!!!

You have 63 fraudulent charges on my charge account. Stop charging my f......ing account. I am never getting another card so you creeps can not do this to me again. I will only pay cash. Take my flipping information off your ripe off company. I need my money back from this account. The fraud unit in my state has been contacted and will be investigating this issue.

I have never ordered anything from this site or application. This is the second month they charge me for a service I have not requested!

Charges where made to my bank account that I did not Make.

There are numerous charges to my credit card beginning in October 2016-these were not, I repeat not authorized-they started in October -ref. #2469216ML00TE346B-2469216PM0026RGJ1-2469216NT005YPV-all in the amount of $13.83-please refund our money and discontinue these billings- These are not purchases we have made!!!!

I review my bank transcations daily. I found a charge for $20.90 posted today from APL.ITUNES.COM/BILL 1-866-712-7753. I did not make any purchases via Apple/ITunes. I reached out to support.apple.com/itunes via email. A representative contacted me within minutes. Apple/ITunes rep was able to find my card# & confirm the charges were "unauthorized purchases. I was given a case# and will receive a refund. I went to my bank, relayed the information and will be issued a new card#. Thank you to the very helpful Kristin at Apple/ITunes Billing! You have great customer service.

I see charges on my checking account for "APL.*ITUNES.COM/BILL". These are not purchases I have made and don't have an iTunes account. I tried calling the number and it's bogus. I did get a person (Mischa) and she supposedly trasferred me to someone but the line went dead. I want these charges removed fro my statement and credits issued. Please respond to my request ASAP.

I am getting charged for iTunes that I did not buy. How can I stop this!!! I have to get some help. The number given nobody answers!! Please get back to me as soon as possible. My number is 505-506-6712 or slugbug5829@ yahoo.com please help.

I have 4 charges against my checking acct. totaling 18.91 dating from 3/2/16-4/5/16 for services from apple or whomever charged my acct. I have never used or requested your service. If this amount is not put back into my account within 48hrs, I will start proceedings against you. (already contacted attorney). I also noticed you have a lot of people with the same issue!!! May be good for huge lawsuit!!! remember, 48hrs!!!

I had charges for ITunes on my charge card, when I did not purchase the ITunes app. I called 1(408)996-1010. I talked with Shelby **** 4 stars. She walked me through the whole process and solved the problem. Thanks Shelby!

I want this charges on my Discover Card discontinued...

200QBM24 MQBQNG9N7X-0

I've had charges for iTunes that I've never had or used. Why? This is fraud. I would like these charges taken off my bill.

I've had charges for iTunes on June 5/2016 and July 7/2016 that I've never had or used. Why? This is fraud. I would like these charges taken off my bill.

I never ordered iTunes but there are charges on my bank account directly taken from iTunes . I've been charged two months already and the phone number given for itunes disconnects after recording. I have never ordered iTunes neither have intentions of using it. How can I cancel the transactions being taken out from my bank account. I've been charged $4.99/month. How do I close my account?

There are multiple chargers on my husbands account. Neither of us have bought anything at all and this is absolutely ridiculous. someone better be contacting me very soon about this and giving us a refund. My number is 8165189176, and my name is Kortney.

On Saturday October 15 2016 my account was charged $105.49 three times. I did not make these charges nor have I ever used this site!!! My bank is aware of these illegal transactions as they have tried to contact me by phone. I however was at work and the bank is closed now. I WILL be in touch with them Monday morning.! I suggest you return $316.47 to my account immediately to avoid FRAUDULENT PROSECUTION!!!

This is the third month in a row that charges of $800 to $1400 dollard have been on my bill! I have stopped two cards and they still appear I stopped using iTunes in July and I am still getting charges. I spent three hours on the phone last month and here we are again. I want to talk to someone not leave a note! Grrrr.......

As far as I'm concerned you have lousy customer service when I cant even speak to a real customer support person.

I have three charges on my bill for I tunes that I did not purchase. 4/25/2016 for $23.98 4/7/2016 for $28.47 and 3/30/2016 for$28.26 Can you please remove them from my account. Thank you. 646-765-3821

I have been charged a number of times for itunes and I don't have an itunes account nor do I own any Apple products. Will you please stop charging me and remove me from your system. Plus I would like to know how and why these charges were made and by whom? This is a ridicules way to treat the public, this website is not clear, I'm sure done intentionally. Another way Apple steals from people.

Two debits made to my banking account: March 31 for $27.52
March 28 for $23.29

I have no idea what these purchases were for and they do not show up on my apple account.

Please respond asap

Charges appear almost every month for "APL.*ITUNES.COM/BILL" ON MY AT&T bill. These are not purchases I have made and want them removed from my bill and credits issued. Please respond to my request ASAP.

Never have used items and never will. You did NOT have permission to bill my credit card. Someone better reverse this charge...AND GIVE US A PHONE NUMBER THAT WILL CONNECT TO A PERSON....as thousands of people have asked for.....GIVE US A NUMBER and stop avoiding people....FRAUD

I HAD BEEN CHARGED SO MANY TIMES FOR CHARGES I DIDNT DO ON THIS STUPID ITUNES.3 YRS AGO MY GRANDSON WAS CHARGED ABOUT $300.00 ON GAMES HE DIDNT ORDER BECAUSE HE HAS TO GO THRU ME TO GET THE PASSWORD AND I NEVER GAVE IT TO HIM.A YEAR AGO I WAS CHARGED $700.00 THE FEW MONTH AGAIN i GOT CHARGED ANOTHER $200. ON MY CREDIT CARD THAT i JUST RECEIVED AND NEVER EVEN CALLED THE CREDIT COMPANY FOR AUTHORIZATION AND PUT IT AWAY BECAUSE I DONT WANT TO USE IT,THEN NOW AGAIN CHARGED FOR ITUNES THAT I DIDNT ORDER ANYTHING 8/13 16 FOR $30.96 $0.99.tODAY ANOTHER CHARGE $27.99 AND $23.26 i DIDNT EVEN LOG IN AT ALL WITH iTUNES TODAY BECAUSE I HAVE ENOUGH WITH ITUNES CHARGING ME.HOW IN THE WORLD DO YOU GET AWAY WITH THIS.SO MANY COMPLAINTS AND STILL GING ON AND ON.YOU NEED TO BE REPORTED FOR ALL THESE.THIS IS STEALING FROM OTHER PEOPLE.NOW I HAVE TO DISCONTINUE MY CREDIT CARD AGAIN.DONT USE ANY OF MY CREDIT CARDS AT ALL.

how can I change mysons itunes account? The debit card he is using is mine and he does not have permission to use it.

My Visa Card was charged $99.99 for purchases I did not make and want them removed from my bill or I will report them as fraud.

I was called by someone telling me that I qualified for a government grant and to load 250.00 onto an ITunes card. THIS IS A FRAUDULENT ACT AND SHOULD BE PUNISHED,,, BE AWARE,,, THESE PEOPLE ARE GETTING YOU TO BUY THESE CARDS AND COMING TO YOU WITH UNLAWFUL ACTS THAT DISPLAY CRIMINAL BEHAVIOR IF SOMEONE TELLS YOU THAT YOU QUALIFY FOR A GOVERNMENT GRANT THIS IS A SCAM TO GET YOU TO BUY THIS CARD TO STEAL YOUR MONEY,,, I HAVE TAKEN THIS TO THE NEWSCASTERS ATTENTION AND THOSE WHO HAVE BEEN ATTACKED BY THESE FRAUDULENT VIOLATORS SHOULD BE GIVEN THE CHANCE TO VOICE THEIR OPINION(S). WHEN I WENT TO WALGREENS AND PLACED THIS PURCHASE ON 9/23/2016 AT 5:51 I IMMEDIATELY NOTIFIED LOCAL AUTHORITIES DO NOT BECOME A VICTIM OF A SCAM AND BE ON THE LOOKOUT FOR THOSE WHO CLAIM TO BE LEGITIMATE GORVERNMENT OFFICIALS IT IS A HOAX AND A FELONY TO CLAIM TO BE A GOVERNMENT OFFICIAL,,,

Stopping payment on my debit card through my bank. ITunes, Apple iTunes whoever you are do not try and use my debit account anymore. If you can't answer the phone and explain the charges then you will not get anymore from me! Fact Jack! FYI filing a fraud report through my bank also. Thank you very much!

Why there is a charge for "APL.*ITUNES.COM/BILL" in 03/09/2017 on my bill. I have never bought any music or movie or TV play from Apple iTunes, as well as my family. I called 1-866-712-7753 but got no response. I found many others with the same problem were coming to this website for help. Does any one get the problem solved. I requir to cancel the bill. Please respond to me ASAP. I can be reached by 929-302-2478

$2.12 iTunes charge on 10/22 to my debit card that was not authorized by me. Please contact me at 252-933-0883. Lynne Nancine.

I have been charged on my credit card a lot of charges and I don't use ITunes, I am going to contact my credit card and see it I can get this this fixed.

I would like to remove my credit card from both of my accounts; they are not secure and I am paying for charges I did not incur. You are extremely difficult to get a hold of. Apple products are good but so are others and your customer service and ease (actually lack thereof) of doing business make me regret being an apple client. What number will be answered by an intelligent service rep or am I asking too much?

                                                                                                               charges  7/28  $1.60      7/29 25.98   apl*itunes.com/bill
            8/03  $1.40                                                       866 712-7753 ca

Chase Sapphirre 7-8==8/7 Please remove IMMEDIATELy

I can't believe this is still happening! Look at all of these posts...I, too have been charged several times for an Apple account that I do not have. I am contacting the district attorney's office.

For several months I have had charges form itunes that I did not authorize. I will call the credit card company and dispute all of them. I will not make any purchases from iTunes. Thanks.

Reference #5543286FX00DNTBTQ Please cancel the charges applied monthly to my Sam's MasterCard. I only have one phone and do not need the extra data. I will pay you this month but do not charge my account next month. Thanking you in advance.
Sarah Clark

Not sure why there is a charge for Apple iTunes on my account. I am going to call my credit card company and reporting it as a Fraud charge.

I have a charge on my account for 32.57 and I do not have any iTunes.

I just want you to know I did not purchase anything on iTunes.im 46 and have no way of knowing how to use this.i contacted my bank,and before we take action,they wanted me to let you know whats been going on.someone is using my email and credit card to purchase things and every month I see all these charges.Please remove my credit card iformation and email from your list.please call me to discuss this matter.thank you andrea vanveghten 508-863-1891

My checking account has been being charged for purchases and I am not making them. I use to buy games but due to low funds in the bank I do not anymore. I didn't even have a working phone during some of these purchases. Please stop the false charges. 7/20-$8.72, 8/3/15-$8.75, 8/7/15- $.99, 9/8/15-$.99, 9/14/15- $3.10 Total $22.55 Debit Card Purchase APL*ITUNES.COM/BILL 866-712-7753

Please advise why I am charged on my credit card for: 2469216KR00DWZ5JZ Explain and cease charging for product not ordered nor received.

I too noticed these charges on my past two bank statements. I called the "866-712-7753" number on the statement, but the recording sent me here. After contacting my bank, I thought I would send Apple Support a quick Chat to keep them in the loop that this SCAM should be shared on their site, or some form of communication so consumers know it is not Apple charging them. Ironically... you think you have "Live Chat" person, you Do Not! A "robot" response to anything I typed and sent.... Guess this Scammer must be out for revenge on Poor Customer Service from the Big Snooty Rich Companies!!!!

FRAUDULENT CHARGES ON MY CARD BY YOUR COMPANY. I DID NOT MAKE ALL THE PURCHSE AS YOU TOOK FROM MY ACOUNT. I REPEAT, I DID NOT AUTHORISE THOSE PAYMENTS. I WANT MY MONEY PAID BACK INTO THAT ACCOUNT TO AVOID FURTHER CRIMINAL PROSCUTION....FRAUD...FRAUD...FRAUD...FRAUD...FRAUD...FRAUD...I WANT MY MONEY BACK..

My MC has been charged many times a day since Jan 23, 7 - 10 times a day. I am now up to $4170.68 as of Feb 15 in charges. I need someone to contact me ASAP!!!!!!!!!!! 403-526-8814

I have been charged $5.34 a month since December 2016 for only what ever you sell. I do not have an I phone or any other stupid Apple product. The total charges for Dec, Jan, Feb, Mar, have totaled to $21.36. This is clearly fraud and I would like to be refunded. I have tried to contact someone but have had no luck. This has been charged to my Chase Slate credit card 7631

I get different bills everymonth. I buying nothing by i tunes but l m getting bills. I really need more details about that and need to stop this. Pls give me more details and information. Thank u. akifkaraali@hotmail.com

I get different bills everymonth. I buying nothing by i tunes but l m getting bills. I really need more details about that and need to stop this. Pls give me more details and information. Thank u. akifkaraali@hotmail.com

You can answer the dammed phone.

11/23 I was charged $219.99. I did not charge anything, through iTunes. please refund. you have been reported to my CC.

Why are there numerous charges to my credit card and what are these charges for? Link is APL.ITUNES.COM/BILL 1-866-712-7753 I have attempted to call this number only to get a recording which directed me to this website. I find there are so may others that have dealt or are dealing with this. I have not seen any responses to their questions. I may be reached at 928-221-3510.

There is an ITunes fraudulent charge on my account/ Why???

We have been charged a number of times for itunes and we don't have an itunes account that we use. can you please stop charging us and remove us from your system. Plus i would like to know how and why these charges were made and by whom? Please call me at 206-255-8306

APL* ITUNES.COM/BILL Never used ITUNES....Several charges on my credit card - had to get a new card.

Your charging to much. Tell me how you get $10.00. and make it 16.86 charge on my bill.

There is fraudulent charges on my Visa account from iTunes.com/bill 877-712-7753. The last charge was 3/25/16 There is multiple charges from them throughout the month sometimes a few days apart.

Please remove these charges they are fraudulent

Randomly I see charges from I tunes. Months ago after tremendous research, I found out how to mark none as means of payment under settings. I did that & it now has randomly been showing small feed in the $10 range. I'm on disability & check my bank stmt often. I again verified that NONE is checked. I need help & charges refungded asap!

I have received three emails stating that I am being charged over $99.00 for three months for a service. I have never logged onto Itunes prior to making this complaint and have never requested any service from you. From the looks of the number of complaints listed here, you are doing something wrong in your business. You definitely need to make some changes.

Me han cargado 5.49€ de iTunes.com/Bill sin que haya efectuado compra, ruego reintegren el importe o me doy de bajá en iTunes.

i no longer want whatever it is that $4.99 monthly pays for. automatic pymt is from citi bank (costco) card, last 4 digits 5820. too bad you cannot provide direct support. we humans crave human contact.

Can you help? What is this charge?

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Also Appears on Statements As

  • CHKCARDAPL*ITUNES.COM/BILL
  • CHECKCARD APL*ITUNES.COM/BILL
  • POS Debit APL*ITUNES.COM/BILL
  • POS PUR APL*ITUNES.COM/BILL
  • POS PURCH APL*ITUNES.COM/BILL
  • POS PURCHASE APL*ITUNES.COM/BILL
  • POS REFUND APL*ITUNES.COM/BILL
  • PRE-AUTH APL*ITUNES.COM/BILL
  • PENDING APL*ITUNES.COM/BILL
  • Visa Check Card APL*ITUNES.COM/BILL MC
  • Misc. Debit APL*ITUNES.COM/BILL
  • CHKCARD APL*ITUNES.COM/BILL
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