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FRG*SHOP.NHL.COM

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What is it?

I have had several transactions on my Visa account that have nothing to do with me

I recently received a notification that order #107.4062-0952 had been returned and that I would be reimbursed $180.32. The reimbursement indeed appeared on my credit card statement today. I tried to head off your mistake by calling the number provided on your website, but it was not functioning. None of your HELP entries addressed my problem, which is this: the order for the STEEN jersey, ORDER #107.4062-0952 WAS NOT RETURNED; at least, not by me or my son, who has been proudly wearing it for several weeks now. Obviously you owe SOMEONE $180.32, but it's not me. I have no idea how to rectify this, but I want the money to go to whoever indeed returned the jersey, and you folks are the only ones who can figure it out, as far as I can tell. Perhaps you can also add to the help categories something involving any mistake of yours that honest people would like to see corrected.

Can you help? What is this charge?

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