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This happened to my yesterday. (11/13/14) I received a phone call from my banks fraud department. First charge was $1.00 then THIRTEEN SECONDS later $64.11. We froze my account and the card and as this was happening they tried to make a purchase of $784.45. Thank goodness I got a phone call or I wouldn't have known. I am a 19 year old female college student. I DO NOT play video games nor do I have the time. I canceled my card. Tried to contact EA, that was an ordeal in itself. They don't have a telephone support. They want you to make an account to chat online. Yeah not happening. After digging around I found a number (650-628-7352) don't press any of the numbers they tell you to, just wait you will be transferred to an actual person. They are refunding me. I ended up getting hung up on twice ( the nerve of some people I swear) They cant tell me the account my card was used on. I am very UNPLEASED with EA. They should be held more responsible and I should have NEVER been hung up on to begin with. Good luck and watch your accounts

*********Solution, I had the same problem on 04/11 and 04/12. Just called EA at 650 628 7352. Waited 1 minute for an operator, explained what happened. Said she would get me a case # and have someone from fraud call me right back. Person from fraud called while I was still on phone with the operator. Had everything fixed in under 4 minutes. Still have to wait for the pending charges to drop off, and the new card to come in mail, but at the end of the day not that difficult to get fixed. GIVE THEM A CALL

Woke up this morning to 4 fraudulent charges from them. 2 were for $40, 1 was for $1, and another for $80.43. Called my bank immediately. Will be filing formal charges.

I had multiple $65.69 charges posted to my credit/debit card within the course of a couple minutes. Obviously / Electronic Arts requires nothing more than a credit card number for hackers to order games online.

These message boards are fine, but you really need to contact the Attorney General in whatever state the sketchy business practices take place in: Unless the AG's office sees a trend in complaints, they won't investigate. (similarly, the banks could really care less about stopping these fraudsters)

So, if (and when) you get a bunch of fraudulent charges billed by EA, TAKE A COUPLE MINUTES to fill this simple form if you want anything to change

This morning 11/08 my VISA debit card # was used at My card has to be cancelled. I believe that gamers who did this, knows it's the weekend and electronic arts phone number 650-628-7352 when called says they are all out and business hours are only from Monday to Friday.. No where on their web site can you contact them on weekends or even easily if you are not a member. It's like they are allowing it to happen and know it happens. By the time I get to my bank on Monday to file fraudulent charges the gamers would of used up all the time they stole using my card ( $120 ). That gamer is a thief, and knows who they are!

Look.. this has been going on since March 2014 and NO ONE has done anything about it at I agree with the lady who says to put it on the news. Maybe the attorney general in Redwood CA should looks into it. I'm not happy about stopping my life and plans I had for today and Monday to fool around with this. There must be laws against this behavior right?? Trust that I will be emailing, calling and sending letters about this theft and inconvenience - it's wrong and it needs to stop.

I woke up this morning to go shopping and as I always do, I got on my CC account to verify what I had to spend and there were 4 charges of $69.99, 59.99, 124.00 and 39.99 all from These people just went in and helped theirselves to my money and now I am sitting here with no money for food and bills. I contacted origin and since 1 purchase actually went through they refunded my money and said it should appear on my CC within 10 days. The other 3 charges are showing they went through but this company said it FAILED on their side, but yet they still got my money. Who do I contact to prosecute because the police in my city wont do crap so someone needs to be held accountable

I had 6 charges during the night for almost $300 to ORIGIN.COM EA. Fraud department alerted me and has cancelled my card. I WILL PROSECUTE!!!!!

I also woke up this morning and finding that these charges were charged to my account..I would like to know how in the f--k you guys got my bank account number..I am so pissed off .....!!!!!

I also had similar charges to my card. I would like to know how in the heck they got my bank card numbers to do these purchases? I have called my bank and am.disputing it and my operator was very helpful in helping me fix this issue. In the meantime I'd like to find out how and where this is happening to help people in the future from doing it to others!!

Charges notated as or EA Redwood City, CA in line items on a statement should be referring to transactions placed with Electronic Arts through Origin (, our digital gaming platform. Questions about these charges can be reported to our support staff via EA Help. A walkthrough for contacting about these issues specifically can be found here: Through those steps, a call-back can be requested (during business hours, 9am-9pm CDT) and a support representative will be in touch.

My card was used first for $1 and the $48 then $1 then $48 then $1... Right now the charges are pending but since it is the weekend and nobody is there to answer the phone, I'm screwed. Origin obviously knows this is happening and not fixing the problem. I'm, like most here, pissed. It's Saturday 11/29/2014 and I'm trying to do my holiday shopping and just had to cancel my card and won't get my new one for 7-10 days.

Just used my card at the ATM at my Univ of Arizona dorm. With an hour my account was cleaned out with 8 charges of various amounts. First one was $1 CHKCARDORIGIN.COM EA redwood city. Bastards strike again!

Okay so I'm glad I'm not the only one, only mine came from chkcardORIGIN GENEVA com (exact quote used) this royally sucks though. I'm definitely giving EA a call to get this figured out


I think it is funny that the amounts seem to be in the same range for everyone and that there are always multiple charges that leave nothing shy of an empty bank account. Seems they are still preying on innocent people. When is this company going to stand up for this fraud being used to obtain their merchandise with other people's money?????


WWW.EA.COM/CS E REDWOOD CITY CA and ORIGIN.COM EA REDWOOD CITY CA $40.00, $40.00, $39.99, $36.96, $10.00, $4.99, $4.99, $1.00

I have filed with the bank and I am willing to go through with criminal charges on this matter.

Maybe your company should figure out how they could assist with this matter and all these people, like me, who have to deal with it on our own~! You are NOT looking very reputable at this point~!

If you leave me a number to call I can give you the bank reference number and I will verify the Credit/Debit card this person has used to scam all of us. I have since had to cancel my card and request a new card. I hope you are a stand up company that is willing to help those who were wronged by this matter~!

So I checked my debit card and the amount left was $20 when I had $150 on there, and in my transactions are purchases for ea redwood city ca and some other from ea I don't know how it happened at all and my last purchase I made was days ago on amazon and I'm currently trying to get my money refunded for those unknown payments. Smfh

The same thing just happened to me from, I checked my bank account online, and had a$1.00 charge and then a $34.99 charge !! I've never played a game on-line in my life ! I used my debit card at Wal-Mart last night. I just got off the phone with my bank to report it, They asked if I would press charges if someone is using my account no. , you better believe I will !! I would love to know how they got my account number. Now my debit card is no good until I get a new one in the mail, So not only did someone use my account no., I have to wait to get money back into my account AND wait on a new debit card, could be 10 business days, I despise a thief !!!

I had $130 dollars fraudulently posted to my debit card on 4/4/14. Company needs better measures when setting up accounts. This company is the one that is loosing as its reputation is being trashed through the internet. I Contacted company and told them of this link to let them know thieves are stealing merchandise from there company. here is there contact info: Electronic Arts 209 Redwood Shores Parkway Redwood City, CA 94065 Main: (650) 628-7352 Email:

ESTOS HIJOS DE LA CHINGADA YA ME LA APLICARON TAMBIEN CON CARGOS DE $1.00, $43.30,$43.30 y $87.07. chingen a su madre

This charges are due to PC game purchase...

I had 6 charges this morning from origion 3 for $1 and 3 for $63.74. I called the bank immediately and cancelled my card, wont have a new one until Tuesday. Also sent an email to identity theft which I have through legalshied. but I cant get reimbursed for the funds until the bank processes them and they are no longer in a pending status. So have to wait until then to submit a claim to dispute the charges.

Just checked my bank account and had a $1 charge from E Redwood, CA. I don't play video games or have any reason to buy from this company. I immediately called my bank Wells Fargo and had a claim filed and they will be refunding me the charge. I had to cancel my card as well. This is ridiculous!

Three unauthorized charges on debit card appeared today for: $39.99, $36.96, $40.00 & the bank told us another for $4.99 was pending. The card has been cancelled. This is outrageous!

Another victim here, but my story is a little different and I know exactly that EA (Electronic Arts) is responsible. My only connection to EA is playing POGO games online. My Mom and I have been playing POGO games for over 5 years. Pay annually using MY credit card (not debit card) for both accounts and have kept my credit card info in both POGO accounts (yes, stupid, but not anymore). On 1/8/15, only my Mom's email showed a receipt for a purchase of FIFA 15 (game name) for EUR43.40 from Geneva, Switzerland with instructions on downloading. On 1/8/15, only my email showed a bank card charge alert (I set up with my bank to alert me online any charge over $1) of EUR43.40. As soon as I got my email alert, I checked my online bank info and saw a charge for $51.60 from EA. Of course, I called my bank immediately and they reversed the charge, canceled the card and issued a new card which I picked up at bank the next day. I definitely intend to continue to pursue this fraud activity and believe it originates at EA. I know others on this website believe simple credit card fraud and they may be right for some victims, but not for me! I will update with any new activity.

I just happen to look at my account today 12/12/14 and notice two charges for $52.95 from, which I did not authorize. I called my bank and they cancelled my card plus put in a fraud claim. This is crazy.

This company took 4 separate charges off of my visa debit card. $1 $49.49 $1 again and then a repeat $49.49. We have a PSN account with my card info on it. I believe that someone hacked it and spent the card at We filed a fraud report with our bank, Vystar Credit Union. They are refunding the money and giving us a new card in 10 days. How do we stop these thieves from getting our money? All of the pending charges show DBT HOLD on 12/04/2014 / ORIGIN.COM EA REDWOOD CITY CA

I had a $1.00 charge and then a $224 charge to my account this morning from . Never heard of this company, I hadn't authorized the charge - someone has stolen my debit card info. I immediately called my bank and canceled the card but was told they don't contest charges on business accounts, I would have to myself. As soon as it was 11am (8am pacific time)I called the numbers listed on this site but would be on hold for 3 minutes, then told all operators were unavailable, try calling later and disconnected. I called the 800 number for France that someone else mentioned having success with, but was on hold over an hour two different times. At some point I found an email address for and sent them a message with the last four of my card, the amount, and my name. That was at 1:03pm. At 5:32 I received an email back from Kyle Cooper ( who is on the Executive Relations Team - very nice, utilized the information I had provided, found the charges and canceled it and told me to contact him back if the transaction didn't reverse. The signature has his direct # as 512-583-6152. So if you're like me, and this has happened around the holidays when they are clearly very short staffed with customer service reps and unable to get anyone of the phone, try sending that guy an email.

Same thing happened to me a charge for $1.00 and then a charge for $59.99. This was done again so there were 2 charges for $1.00 and 2 charges for $59.00.
I later found out VISA had called earlier to alert me. Another similarity is this was done on a Friday, by the time I tried to contact my bank it was after business hours. I called VISA fraud at 10:00 PM and cancelled my card immediately! Now I have to deal with the legitimate charges that won't get paid since I cancelled my card. Will call my bank on Monday AM to get a new card sent. This is what life is like in the cyber world, it is a threat! Good Luck to all of you, keep an eye on your accounts.

Hi All, you have to call this number for Fraud/Billing issues 1-866-898-1722. You may have to wait a little on hold because of all the people calling but try it out it's the best number I found so far that works.

I had the same thing happen to me. The last place I used my debit card was at Arbys/ at a gas station in Normangee, Tx. any connections?

Wow, same thing happened here today, need to know how they got my debit card number. my nephew does have xbox live with my debit card in it. and most recently used amazon. where have your cards been used

Happened to me too. Talked to my bank and got the charges declined...but guys. Let's all brainstorm and figure out how this was caused. I know for a fact that I didn't buy anything online from EA, so how did they get my card info?

If we can all find some common ground, maybe we can find out how all of our credit cards' info was stolen. What were some broad places that you put in your credit card info? I use Dollar Shave Club, Wal-Mart, Circle K, Meijer, and many more. Anybody else?

I checked my bank account this morning. (Sunday, 1-24-2015) I found a charge for $42.49 pending from ORIGIN.COM EA. I never made such a purchase.I tried to contact Ea but its Sunday so I was only able to speak with someone using their chat feature. I explained to them that I have never made a purchase with either EA or Origin. They said they could see that I hadn't. They did not ask me for any information other than a call back number. I was told I would be called soon by a specialist. I never was. I then received an email stating that my case had been closed and marked as resolved. WHAT? I got back on the chat and was told that it was resolved on their end. I will get a call soon. I asked them howbthis happened and he said Dont worry about that. WTF.... I now have to call my bank and deal with it there.


CALL ORIGIN.COM AE: 1 650 628 7352 Don't press anything, it will send you to operator/live person/representative There will be a long pause while waiting then recording will ask you to punch in your choices.

OR you can go to their site for LIVECHAT without having to make an account you're the victim of account fraud, or have noticed fraudulent charges to Origin or EA in your bank statements or elsewhere, follow these steps for the help you need.

Note, you can find information on pre-order puchase pre-authorization and duplicate Origin order errors in their respective EA Help articles.

Navigate to in another tab or window. Click on "Help with a Game", type in "Origin", then click on the Origin product box. User-added image

Scroll to the bottom of the page, and click on "Contact Us". If the issue is not game specific you may select Origin as the product. On the next page select PC or MAC (it doesn't matter which). Now you'll be asked to "Select a topic". Please change this to "Billing/Purchasing", and in the box below please briefly explain the issue. Click "Next". On the next page sign in with your email address and password, then skip to step 10. If you've lost access to your account, click on "Having trouble accessing your account?" User-added image


YOU should now see a "Live Chat" option and/or the "Call Me" option. Please select the support option you would prefer.

  • If you select the "Live Chat" option you will be placed in queue and connected to a Customer Support Representative once one becomes available.

  • If you select the "Call Me" option you will need to enter in the phone number you wish to be contacted on and click "Submit"

I Had 4 charges today good thing I check my account a few times a day. I notified my bank Life stops for the weekend. Contacted these guys and they were very helpful and refunded my money. But life stops for the weekend. They did not act like they were to concerned about it. looks like they have a lot of these phone calls.

I have the standard 6 charges.

EA is a joke. Can't get ahold of anybody.

Wells Fargo said they are taking care of it.

6 pending charges from Sunday. I noticed Sunday evening.

I had used the card on amazon lately.

I was about to pay my cable bill, when I opened up my bank account on Saturday to see three $1 charges and three $52.95 charges. Needless to say, I couldn't pay my cable bill thanks to little thieves stealing my debit card information. I called my bank and I was told because these charges are still "pending" there was nothing they could do, and suggested I call Origin EA (where the charge originated from). Of course, being Saturday, they were closed. I just called 650-628-7352 (DO NOT PRESS ANY BUTTONS) and spoke with someone to open a fraud investigation case. I was told someone would call me back in 30-90 mins (still waiting). I had to cancel my bank card and they will reissue one to me within 5-7 business days. This has been a fiasco. Check your bank statement/balances like a hawk. I may even change my banking institution since they allowed these charges to go through. This is an awful time of year to be inconvenienced like this.

I was just sent a text alert of a $31.82 on my card from this company as well. Has anyone received their money back?...This is a mess and a shame! I pray to God some thing is done about this because people have families to take care of and fools stealing the kids school clothes money!!

Happened to me on 1/5/15 3 $1.00 charges and 3 $39.99 charges, I too had a WF debit card, and the charges appeared after an Amazon purchase. SEE THE CONNECTION? DO NOT SAVE YOUR DEBIT CARD INFO ON AMAZON! Use a credit card or a prepaid card that you will use right away. That seems to be where the hackers got the info. from too many people. charged my bank card for several charges! Stupid Hackers!

Just discovered five $1 charges from EA Redmond CA on my daughter's Well Fargo ATM card. Fortunately, the charges were just pending and her money was returned.

I also am a victim of unauthorized charges dated March 15 - March 18, 2014 from "ORIGIN COM EA GENEVA" and "WWW EA COM/CS EA REDWOOD CITY CA" totaling $1,074.14, most of them are duiplicate charges. Called my bank and filed a dsipute plus cancelled the card. I am so pissed!! I'm also requesting legal charges to be filed. This shouldn't happen!

4 charges on my account, same as whats being reported

They just got me! 2 charges for $15.93 and 1 for $30.79!! I am pissed and on phone with the bank now!

I am in Melbourne Australia and was notified yesterday by my bank (ANZ) that there were suspicous transactions on my debit card, charged to "origin com EA Geneva CH". They had already cancelled my card and will refund the money and their fraud department is going to investigate. Due to the fact that they had cancelled my card before querying the transactions with me, I would think it must be a common occurrence. EA Games you really need to get with the times and upgrade your security measures when customers are ordering online. This is totally unacceptable. I am now left with $50 for a whole week with 12 and 14 year old boys to feed. Thanks for that!!!

I read where Opinion only needs a name and the last four digits of a debit card. That information is usually on the receipt. Thus make sure you get the receipt when you use it. DON"T LET THE CLERK THOWIT IN THE TRASH.

My account was charge $1, $86.20 and $42.80. I was so furious. I reported it and I am waiting for a refund. from Eastwood CA

Im royally P.O.'d!!!!!!!!! I have several charges! $1.00, $40.40, $40.40 (yes 2x) $40.39, $37.33. Highly unacceptable, called my bank to dispute the charges. In the meantime my card has been cancelled, set to go on vacay and will not be home to receive the new card.I sure did request my bank to prosecute EA for this. Rat B@$T@RD$ !!!!!!!

For me, I actually tried to make a purchase, but EA/Origin said I couldn't because something was fishy with my card. My first thought went to money, but I knew I had more than enough in my bank account so I rushed over to check my account. Lo and behold there were 9-10 different charges on my account all for $19.99, which was the same cost of the game I was trying to purchase. Fortunately none of the purchases went through because my bank caught them, and started cancelling them all.

The next day I called my bank and the lady told me that there were 25 charges on my account, not the 9-10 I had originally thought and do believe she said they were over a period of time. In the beginning I thought it was because someone had my credit card number, but it seems like it was more a fluke on EA's end because all the charges I could see were at the exact same time I tried to make a single purchase. I'm still confused how this could have happened, although everything is clear now.

I would say stay clear of EA/Origin if you can and contact your bank first and provide them with any documents/proof you can that proves you didn't make the purchases, (i.e. you don't have any new games/purchases that show up on your account or any and all emailed receipts you have from Origin.) The bank will be able to match your last EA/Origin receipt(s) if you have any, to that same charge on your account.

I had a fraudulent charge on my debit - I have purchased form origin in the past, but not recently. It showed up as 'VISA CHK CRD RECURRING PAYMENT ORIGIN.COM EA REDWOOD CIT Y'. And now that I think about it, I think there have been others that I simply ignored. Well, no more. I spent a good 30 mins in chat with customer support, who simply said that they had no record of it, and offered me a 15% discount - HAH! - Now, I'm going to my bank, and am hoping for a refund. And I deleted my card information from origin - I would delete my account, but I've spent too much money on the Sims to throw it all away.

All of the 6 charges to my debit visa card were within seconds of each other on 12/20. I'm not bothering to contact the fraudulent company, but even though they are pending point of sale (POS) charges, the bank can't submit paperwork to get my money back until they actually go through/post this afternoon. I can't believe they aren't able to block the pending posts to prevent the paperwork hassle. Once they go through, then I can sign the bank paperwork and get reimbursed. So, yes, my debit card had to be cancelled -AGAIN - and I have to wait for a new one. I've used it online for purchases through Target, Amazon, and Maurices. I believe it was likely the Amazon purchases that was the source of leaking CC info. I think that was where the last fraud for a Scam company for some IT Support company out of FL began a few months ago when I purchased via Amazon. Either that or Target. Those are the only 2 in common with these 2 scams. I'm only using our Visa Credit Card for online purchases from now on istead of our Debit Card Visa. At least I'll still be able to pay my bills coming out of checking and make day to day purchases while I wait for a new Visa - which I hardly ever use. Good luck people.

I received a text from my debit card saying my card was charged $57.19 by Origin com EA Geneva EA today, 1/21/15. I, too, had to immediately cancel my debit card and file a dispute.

In looking at the dates on these posts, I can't believe that this has been going on for as long as it has, and no one has yet stopped it, or caught the culprits.

I was happy to find this site, with all the information that others have provided, so thanks to everyone for posting!

At work today, I tried to buy a bottle of water. My card was being declined - it wasn't accepting my pin number at all. I put it through as credit on the third try and it went through. I knew I had the funds for a bottle of water.. I had been saving.

Something kept telling me to check my back account. I went on my break and checked my Chase Mobile App to see my balance as $200 short from what it should have been. I initially thought my best friend might have accidentally bought something with my card (don't know how, but tried to give the benefit of the doubt), so I googled " ea redwood ca" because that's what the pending transactions were listed as. Found this thread.

I had 7 charges - 4 for $1 each, and 3 for $64.19 each. I immediately called Chase and they canceled my card, promised to get me the money back within 12 hours, and offered to either mail me a new debit card within 10 business days or the option to go into my nearest Chase branch and pick one up.

Same thing happened to me as the others reporting on the website. I called Wells Fargo, and they sent me to the fraud department and will dispute the charges. I also filed a police report as recommended by Wells Fargo. I then called the Toll Free number listed here and was able to talk to a gentleman that was very pleasant and he told me they already detected the charges on their end and reversed them and hopefully it will reverse before hitting the account but he could not be sure. Still had to order another card thru my bank which can take 7-10 days I just hope it arrives before I go out of town next weekend.

My husband's business account was hacked into and 3 charges for $49.00 were pending for ORIGIN.COM EA REDWOOD CITY-CA. If that wasn't enough, the little butt wipe charged another $56.22 to Warlords of Draenor VERSAILLES IE. When I went on to these sites, especially the warlords of draenor, it was obvious that we are dealing with some very nerdy kids. The websites that are allowing this to go on should have a class-action suit thrown at them. I wonder if there are any attorneys that would like to tackle this? I would certainly be willing to contact an attorney in CA. I think there are enough people with damages from sites like origin that it would be a great chance for punitive damages to punish these sites and compensate those damages.

Please help me with my credit card made without spending 31.99 USD notice

It is definitely fraud and I think the $1.00 charge (of which I have 3) is a feeler to see if they get noticed. I am 75 and do not buy games. I called my bank, Wells Fargo, ( I also look at my account daily and caught these bogus charges immediately) and had to cancel my bank card to be safe. A pain in the backside to be sure. Have no idea where they got the information. What a mess! and I was lucky compared to others.

The same thing happenef to me this morning and after a few min of questioning a agent wih EA he said I was not the first person to call today with the same complaint. Im with the guy that said lets get this company shut down!

Woke up to find 6 charges from that are pending. Three for $52.95 each and three for $1.00 each. I called our bank and reported it. they canceled the card and will send a replacement within the next 7 days. This is ridiculous-to make charging video games that easy? It has been going on for quite some time. These losers need to get a job and work for their games-my daughter works for her money-it is not for others to dip into for their gaming pleasure.

I had the same thing happened to me yesterday from they made transactions of $180 from my wells Fargo debit card! I had no idea frauds were using my account number and had no idea how in the world they even got it but i found out while trying to dine out and my card was declining! So,went on my wf app and to see unknown transaction of a site I've never heard of and had no clue what it was and immediately contacted wf customer service to have the whole account shut down! This "" company,whatever it is ought to be sued and shut down!!! Why take peoples money that they work so hard for?! Are you freaking kidding me!

i just got home from work today and looked at my bank statement and saw that i had 6 charges from redwood,ca. 3 charges for $53.76 and 3 charges for $1.00. i am livid, called the bank and sorted it out with them thankfully but i cant believe how many others this has happened to! i want to know how they got my card info. i recently did shopping on and thats all i can think of... has anyone else used amazon recently ? what i cant comprehend is how this company accepts these charges without all of the card information. absolute bullshit.

This just happened to me today. When I woke up I went to go shopping and all my money was cleared from my account. there were 4 charges of $1 and 3 charges of $49.49. I too have never heard of the EA Redwood CA. Apparently its a place to buy video games online. I called my bank (US Bank) to report fraud and they were helpful. My debit card has been cancelled. I have no idea how these people got my information!

Looked on my bank account last evening to find 2 charges. Of course the $1 and then another for $227.61. My bank just indicated that they must be valid because they used my zip code!!! I did not place any order, and I've called the company and haven't heard from them yet. Something needs to be done about this company. Now I will need another new card - after the Target and Home Depot fiascoes - 3 cards in 1 year !!! I'm super upset right now.

Today my card showed 3 charges for $1.00 as "pending" from 11/24/2014. Called and they immediately cancelled my card and are sending me a new card with my money transferred to it. I have no clue who this gaming site is or how they got my number unless it was thru XBOX Live which that annual payment is due in November and has NOT came off the card as of today.

Just shopped at Tillys, BestBuy, Home Depot, and Costco, with a quick stop at walmart (its black friday...give me a break) Now I have 3 chargers of $39.99 along with 3 charges of $1.00. its to late to call the bank will be doing so tomorrow. Wtf Orgin?

Received text and email notification from Chase Visa about probable fraudulent charges. Chase Visa had already put an immediate halt on my account; ended up canceling the card and will receive a new card in less than two business days. What a way to spend Black Friday!!! GGGrrrrr!!!

I was charged $75.23 plus $1. My banks fraud officer told me the $1 was probably a test to see if my debit card number was correct. Then they hit my card for the $75.23. I immediately closed my card and disputed the charge. It is still pending. The point he mentioned was that the $1 charge came from ea and no one else.

My bank card was charged 59.99/1.00 and then another 59.99/1.00. No help from the bank ... I contacted them and the charges were still pending and they would not stop the transaction .... I did not order anything from this company and I did report fraud and I want my money back.... Why is there not a phone number to call and get help??? when you do find a number it is to no person.... they just say follow a link online which is of no help....

I just discovered seven different charges so far from EA comics and it's my WELLS FARGO ACCOUNT as well!!!!!!!!!!!!!!!!!!!!!!!!

I'm a Wells Fargo customer...6 charges on 10/14 totaling $193.77 never heard of or purchased anything from this site. Just shut down card at bank & will call the site now.

Hi I had the same company show up and freaked out when I googled and found this page. After talking to my husband, realized it was for a game he ordered for our daughter and perfectly legit. Maybe check with your kids and see if they ordered any games. The game was Sims.

Same thing happened to girl friend we found out this morning when we woke up ....seems like a lot of you use Wells Fargo ...We do too.

Same thing happened to me. wells fargo very helpful.

Went to check account tonight and found charges for $34.99, $1.00, $34.99 and another $1.00 from Redwood CA on my CheckCard. I had never even heard of these people??? How did they get access to my card? Seems they would have a little more security on their end and want a little more information from people ordering stuff using a card that is not in their name. Thieves is the only true explanation for this entire transaction.

Same thing happened to me! Same charges in price range. I called EA and they said they would call me back, they have yet to do so. Contact CNN or Fox News so they can do a story on this. Seems to have happened to thousands of people. Don't know how they got my info.

I had a fraudulent charge of $90.39 on my credit card made by "ORIGIN COM EA GENEVA CHE". I contacted ORIGIN and they told me they had no record of this transaction (real comforting!). In the end I filed a dispute with my credit card and am still waiting for a refund.

same thing happened to me, although the weird thing is 4 out of the 5 transactions were reversed and only one was left debiting my account as well as the weird $1.00 one. last used my card days ago, and deposited money at an atm this morning. so frustrating!

I'm sorry for the double post, but in the interest of helping out any who are affected (I'm not sure if this will help or not) "Origin" seems to be some sort of video game company based in California.

Just like everyone else, these are unauthorized charges. Don't know how they got my card numbers but am requesting a full refund

I just got off the phone with my bank (Wells Fargo) and they are going to get the charges removed. My debit card is cancelled as well. They told me they are seeing this same fraud from EA more frequently lately and were pretty helpful in getting it taken care of. I tried calling EA with the number above, but they don't talk to you directly. You have to go to the website and select your issue and apparently they call you at some point, but fraudulent charges or billing were not options that I saw.

have 6 charges on my bank card from this company all totaling $170.00. Have opened a fraud investigation on this company. I have no idea who they are or how they got my info. My bank has declined all the transactions. What a POS company.

Since over half the folks on here don't seem to understand how credit card fraud works:

Credit card numbers are stolen in large quantities. Every cashier, every pizza guy, every waitress at a restaurant who touches your card has an opportunity to steal the account numbers. Then millions more are stolen off unsecured documents, or hacked billing systems.

These bulk card numbers are worth next to nothing and can be purchased on the black market for only few dollars.

The thief that purchases the bundle of stolen numbers then runs a "test charge" to verify the card is valid. This is often $1, or other small purchases. Once the card is verified as "good" they then make their larger purchase.

Origin is an online vendor of digital goods. Things that can be purchased and downloaded onto a laptop while on an anonymous free wifi. Your account information is being stolen by kids who're buying video games.

The amount of rage at Origin for it is good for a laugh. They have nothing to do with this, and lose money on every one of these reversed charges. Why are you calling them at all? It's not even needed. You call your credit card, press # for the Fraud Department, and they take care of it. That's it. You don't need to track down the vendor. No wonder they're confused.

You report your card as stolen to the credit card company. They reverse the charge. They issue you a new number. That's how it works.

Research, people. Ignorant rage is still ignorance.

Chase sent me an email and I got it next morning on these 2 charges. But same card had been used elsewhere for 2 purchases they automatically blocked.

12/16/2014 Pending ORIGIN.COM EA CAD $83.16 12/16/2014 Pending ORIGIN.COM EA CAD $83.16

I called my Credit card co and they cancelled and said I would not be charged for this and cancelled my card. This needs to tighten their security. It certainly should not go through unless they have the 3 digit security code.

Just a few months ago there was where they hacked Home depot and others so any of these things can come from there but I had not used this card there.

Make sure you have fraud alert setup on all your cards. Mine is any over $50 on credit card. Think I'll change mine to cell phone alert so I can get on it quicker.

Use a credit card if online and never your debit card.

1 charge for $43.44, another for $87.35, and yet another for $1. I'm absolutely furious and I hope I get this sorted out. Whoever tried to take my money better be ready to have their neck wrung if I find out who it was.

When balancing my checking acct today, I saw a charge for $54.50. I immediately went to my bank, Well's Fargo, and the lady I talked to helped me file a claim. Well's Fargo gave me a ph # 1(800)548-9554 to call and file a claim. We had to close my debit card and was issued a new temporary card until I get my new card in 5-10 days. My only problem is this, I use pogo frequently for my game play. I pay $5.99 per month. I love the sight for game play but do I dare risk using my new debit card again?

i just reported this website here and I suggest you all do the same. Fuck and their scams!

Woke up this morning and went down to my bank to find 6 charges on my account from Three were for $1.00 and the other three were for $59.99. This is fraud. I also took advice from the above comments and called this company to report fraud.... I couldn't even get through to a director...the message I got said that the company was closed today. Their hours of operation are mon-fri 8-5. Today is Tuesday and I called around 11 am. This is a serious scam and they are ripping people off left and right. My account was flagged and my card was cancelled. Investigation is in progress. Im done buying anything online. I've never eve heard of this company until now. Never bought anything from them.

I called and got a recording that told me to visit but the site wanted me to get an account and give them more personal information. First they have already been identified as a fraud and I feel giving them my name and address as well as my email address would be stupid.

I just got home and saw 3 emails from the fraud dept..2 59 dollar charges and a one dollar charge...My bank closed the card the charges shouldnt post they are just pending but i am hours away from leaving for new orleans and i have no bank card..


The same thing happened to me, they charged a total of 175 dollars from my card.

In one day 4/8 they charged $1.00, $39.99, $36,96, $4.99, $40.00 and $40.00 to my account. I'm very lucky, Merrill Lynch Wealth Management holds all Visa charges until the end of each month. They noticed the activity and immediately shut down my card. I am contacting the DA since I cannot get anyone on the phone at EA, no operators available

I just got an alert this morning from my bank pending charges of $1,$1,$1,$64,$64,$64 from Origin.comEA immediately cancel my card and call origin.comEA and spoke to lady said my case would be investigated and that there are numerous people calling for the same reason and yet there still letting this happen.

Same thing here 3 1 dollar charges and 2 for 59 dollars tried all these numbers none went through finally found a number that works 18668981722 they said they were all pre authorized and that they had been declined and should be credited back to my account in a couple days. Still getting a new card just in case dang thief's !

It happened to me. I have $1.00 charge and $54.54 charge. Having to cancel my card plus I called the company and got hung up on. With this many problems, I do not know why the company is not being prosecuted for fraud. They have to know there's an issue!

Just got a call I've been hacked! Thank goodness I have fraud protection on my card. This is awful. I hope no one gets hit badly!!! Mine hit on the weekend as well.....$1.00 then, $54.95 and then two more times!

It's fraud ! I was frauded 2000$ from this -.- Argh call ur bank ASAP and they will credit u ! They told me that this is under and investigation has happened to many people in Canada quebec! They said its Xbox games I guess !

Yep they got me to. Same charges add up to around 200$. Arbys was the last place I went! And I to have WF bank. Is it the bank?

3 charges right in a row on my account of $52.95 from Spent 2 hours at my bank. Cancelled my card. Now I'm broke until it's settled. Can't pay my bills. I'm in Indianapolis. Recently shopped from Amazon.grrr. I'm not a gamer!!!

Just checked my bank account. Had pending charge from called bank because I had not purchased anything from them. Had debit card cancelled. The lady that I spoke with fromy bank said that she had several calls come in for the same thing tonight.

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

I did finally get someone at but after much time spent, they didn't care.. and said it happens frequently by their members who try and use partial VISA numbers (last 4 digits) and last name of their proposed victim. If that is all the thief has, why does even allow an entry to occur at all!

[Go to the above website and file a complaint like I did. Here's what I sent... you can copy and paste parts, if you want.]

Saturday Nov 8, 2014, I got a call from VISA saying my credit/debt card was being used at (Electronic Arts online gaming site) I did not authorize this use and knew it was fraudulent charges. VISA cancelled my card and told me to go to my bank on Monday to file fraud charges on my account. While looking up on the internet I found hundreds of others who have been abused by this company's #1) lack of security upon taking credit card number's #2) having a phone number to call during the weekend when gamers are doing this! #3) absolutely terrible customer support to rectify the situation when I called Monday Nov 10, 2014. Do a google search on: and and you will see exactly what I mean, how many others have suffered by and they are fully aware that this is going on. Why is this online gaming site allowing theft of services, and abuse of VISA card holders who never even play online games (because it can be a source of income to them!). They make is impossible to call them over the weekends or alert them, that one of their members is "right now" stealing, playing games at my and other's expense and getting away with it.. It's shameful and illegal and has been going on steadily since March 2014. Go ahead try and call their number 650-628-7352 on Saturday or Sunday to complain of fraud. What I am seeking is, on behalf or those affected by for you to please do something about this company's continual allowance fraud/theft behavior. And, make restitution or an Official apology to each abused and inconvenienced. Thanks, Diana.. Electronic Arts 650-628-7252 (only M-F) 209 Redwood Shores Parkway Redwood City, CA 94065 (it's an online gaming company)

Came back home to check my bank account and found 6 charges in my debit card. $1, $19,99 three times and $29,99 2 times. Called CHASE and cancelled card, but no way to contact the company. EA redwood CA. How the hell did they get a hold of my info? scary. Want to find out through which company...Olive Garden and Sonnys are the last places I left the card to waitress. Everywhere else I paid, card was with me. I will find them

Had 4 charges from the very same 2 companies just Friday & the first one was for $1 & then several more on my CC - Chase Bank alerted me to the fraud! My CC was last used at a gas station in CA where I live! Anything on the Internet yet as seems it has hit a lot of people just recently??

I too found that on dec 24th Origin com EA Geneva charged my bank account for games I never purchased. I am 86 yrs old and they left me 20 dollars in my account. I reported it to Bank of America and they told me they are going to open an investigation. I am also filing fraud charges and am willing to prosecute anyone involved. I have only used my card at Amazon, Target and J c Pennys. This is the second time this has happened to me and each time I have cancelled my cards and was issued new ones. How can they keep getting our information? Someone has to be selling it to them. I agree that we should all band together and get a class action suit filed against these people as it will continue on and on

This company charged my debit card $59.99 three times and $1.00 three times. Called the bank and cancelled the card immediately. Frustrating.

I just got hit this morning with a charge for $1.00 and then another charge for $39.99. I'm super pissed about it anyway - But to see that it's a constant thing going on with Origin/EA is unacceptable.

This website allowed my debit card to be used illegally!!! needs to shutdown!!! Four charges totalling over 125.00 were used! I better get my herd earned money back, also I use wells Fargo so maybe the issue is there!!!!

I had 2 charges to my Debit card on 09/14/14 the amount was $59.99 and $1 charge for 2 transactions. I want to know how this company accept card without verify all information.

I too, woke up to several unauthorized purchases with my Visa Debit Card from two sites, which appear to be the same, but different links. I've contacted my bank and did the necessary reporting, however, it does not stop the anger and fear that someone has violated me. I'm a senior on a fixed income with a disabled husband. I can't take my husband to the lab for his lab test which is necessary for his TPN (IV nutrition) because I don't have money for gas. They took everything in our account except for $3.00. ORIGIN.COM EA REDWOOD CITY CAUS at link: web browser presents many choices and most have common complaints of unauthorized purchases. WWW.EA.COM/CS EA REDWOOD CITY CAUS at link:

Discovered my debit card had been charged 4 times for online gaming. I had never heard of These charges caused my bank acct to be over drawn . I contacted my bank, cancelled my card, filling fraud charges thru the bank. Been searching everywhere for a phone number. Finally found the messages above and someone had phone number (650-628-7352). Guess I'll be spending my afternoon calling, hoping to get this worked out.

Unauthorized charges of $63.46 today. Had to cancel my card. I will be prosecuting!!!!

I had 150 in my account. Left with 20 and have 4 fraud charges from origins ea. When i called and cancelled my ebay account closed. Texas

I had the same thing. they charged 1.00 dollar then charged 41.44 from ea redwood city ca. Javier rodriguez. i live in colorado so i know i didnt charge it dam thieves

I called the EA/Origin number listed here (650 628 7352) and clicked the option for "directory" (because all other options lead to no one... simply online options that don't exist) and it led me to an Operator. I requested a call back about fraudulent charges and they took care of me. I also recommend canceling whatever card of yours is charged and getting a new card. Not sure how this happened, but it is illegal and I am prosecuting as well. Never buying anything from EA, or Origin (or for the same reason)!!!

I have experienced the same thing. I just think if your a victim to a crime or fraud, then justice should be served for the ignorance of the company. I'm in duval county. I will be opening a class action law suit if anyone who would like to voice their experience and refuse to become a victim to the ignorance of this lack of website security. If you do want to join in on this class action please contact me at

Please don't fall victim to this ignorance.

Three charges posted to my account on Jan. 16, 2015. $49.49 x 3 plus an additional $1.00 x 3. I don't have a gaming account, nor do I purchase games for any reason. These people should be ashamed of themselves...ya right!! I tried calling the 1-650-628-7352...what a joke. I was on hold for an hour and a half. Obviously nobody was going to answer. Tried calling back only to get a recording and immediately disconnected. Real nice, my moneys been tied up for a week now while I wait for the bank to dispute the charges. Get a job losers!!

This JUST happened to me. Some a$$hole of a gamer went on a shopping spree and spent over $130 on my card. I hope their reproductive organs don't even work again.

Well guys same sad story. On the phone - totally ruined my night!

I'm in Indianapolis - lasted used at a BP gas station.

I had 200 dollars worth of charges to my card this morning from origin so I called my bank and canceled my card. I got in contact with origin/EA and all they could do was submit a refund. The person that had my info set up and anonymous account so they had no way or tracking them down. Good job patrolling your website and company origin!

I got a call from fraud protection...4 trans.on my account 1.00,104.96,84.86,36.97 never heard of to cancel my debit card...look out

Just adding to the complaints here. Began receiving text messages for charges on my WF card. First 1.00, then 65.69 from ORIGIN.COM EA in REDWOOD CITY. Called Wells Fargo, cancelled card, then began seeing "declined" messages as the bastard was trying again.

Opened complaints with AG offices in WA state and CA.

Sounds like these fraudulent charges are from different areas. Could Walmart be the connection? Used our debit card there the day before these charges. Target recently had a breach of their credit info - why not Walmart?

Woke up to WF alerts for $43.46, $43.35, $40.07, $43.46, $1.00 and $5.07 from ORIGIN.COM EA REDMOND CA does anyone know how they got the information

I woke up one morning and checked my e-mail as usual, and I noticed my account was overdrawn. I check my banking and notice multiple charges of $50. I called my bank to report the fraud charges and they told me to contact origin, which was difficult but not impossible. One of their representatives was able to help me and the charges cleared a couple days later. I don't download games online nor play them, not sure how this one slipped by without my bank nipping it in the bud.

Came back home to check my bank account and found 6 charges in my debit card. $1, $19,99 three times and $29,99 2 times. Called CHASE and cancelled card, but no way to contact the company. EA redwood CA. How the hell did they get a hold of my info? scary. Want to find out through which company...Olive Garden and Sonnys are the last places I left the card to waitress. Everywhere else I paid, card was with me. I will find them

Ahhh Yes, CIRCUS MUSIC! Just what I wanted to hear when I was on hold forever trying to get my measly remainder of a paycheck "AFTER TAXES" back. One of the references at the top of this list mentions the name KYLE COOPER with a direct number 512-583-6152. I left a message and unfortunately my shitty verizon service had his call go directly to my voice mail. The number is legit so is the numbers that leave you listening to circus music. Be patient and courteous to the representative and they will correct the problem.....I think. We will see within 5-7 business days. Good luck! My stolen amounts were $64.34/$1.00/$64.34/$1.00. From the top in order it's pedophiles then thieves.

The same charges appeared on my account 4/7/14 all totalling $177.93 worth from ORIGIN.COM EA, REDWOOD CITY, CA. Called the numbers for ORIGIN-EA, but the only way you can speak to someone is if you ahve a gaming question. Had a "spirited" conversation with the guy & he said they are just the vendors in the transaction and cannot completely verify electronic theft or CC information. In other words, they just want the money and dont really care about how it comes to them. Suspicious to say the least whereas you cant get anyone on the phone and they are very layered. Disputing the charges with my bank for reimbursement since it appears that is all that can be done.

Origin is for online games like if you want to download the Sims on your computer.

here you go .... a number in France may help you.... it did me.... couldn't get anywhere with the phone numbers or links in the u.s. 866-419-5766

Have two charges on my account for $1.00 each from this website.

I have over $300 in charges from this fraud company. Who are they? Have contacted Wells Fargo and the BBB in California and Washington DC. I have never had any dealings, nor would i with such a company. Contacted the Ca Attoney General also, and filing a complaint. Lets shut this fraud, theft company down. I have no idea where, or how they got my credit card.

I also have 7 charges on my account. 2 are $4.95 1 for $10 1 for $36.96 1 for $39.99 and 2 for $40. The fraud dept at the bank said they were all done around 2:30 a.m. and it is gaming site. The $4.95 charges are for apps on i-phone. Card is now cancelled and the investigation begins.

I used my debit/credit card to make a purchase through my apple id/itunes account on an older ipad, next day I had 3 charges to my account 1.00, 209.00, and another 1.00, reported and closed card. Doing my research it was charged to, no idea what this website was, video games or video game money, don't play video games so whatever, no contact phone number on site, but found it here, hung up on multiple times. My research online shows a hack that was supposed to be fixed through apple id and itunes, but if you're running older operating systems you wont have the update/security fix like me, just thought i would share. And for all the thieves out there, karma.

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

On 01/04/2015: I had a fraudulent charge by these scums on my WF card, ORIGIN.COM EA REDWOOD CA. One for ~$255 another for $1 by GENEVA EA. At the same time I had an unauthorized charge of $5 by Rm Finance Los Alamitos CA (a furniture store apparently with 2 employees).

Let's brainstorm where they got us. I see a lot of ppl have WF Debit Cards.

I live in MN.WF Visa card. Shopped at Target which I have avoided for almost a year: on 12/15/2014.

The only place my WF bank card is saved is on Netflix & Amazon (stupid I know). Never bought anything from EA or Origin.

Action taken so far: Called WF fraud dept, canceled my card and they said Claims dept will contact me to resolve this. Visited my local police station to report. They said they can't investigate but they will write a report for me.

So far, I'm calm. I'll make sure we get to the bottom of this. How did they get our information? What else do they have? We can't keep on changing cards every time.

I will sue EA, if WF doesn't not give me a good answer.

Checked my credit card today had 3 $50 charges from I called my credit card company and filed a disputed blocked origin and canceled my card. Chatted with a rep from origin and I can't do much until the charges post. Not sure how someone got my card number. I did use Amazon the same day. I can say it's a pain to contact Origin but this post has been helpful in finding more contact routes.

I had 2 charges to my Debit card on 09/14/14 the amount was $59.99 and $1 charge for 2 transactions. I want to know how this company accept card without verify all information.

I LIVE IN JAPAN. I checked my bank statement today and apparently someone from Europe made a purchase last November 5, 2014 using my debit card that I registered at Origin. I didn't realize it until I saw that I had lesser money than I remembered. The order confirmation sent to my email was in EURO currency and I didn't order any of those games. First charge was 3,654 yen and the next one was 29,235 yen on the same day. On the statement it said: Seller: EA Swiss Sàrl, 8 place du Molard, 1204 Geneva, Switzerland.

I just had the exact same thing as everyone above as well. This morning my cell phone started going nuts with Banking Alerts from ORIGIN.COM EA REDWOOD CITY CA to the tune of $59.99. I had 12 of these charges pending by the time I was able to call my bank, kill my card and start the fraud claims process.

We just got hit 12/18/14 and 12/13/14 from origin EA, Redwood City, CA. in the amounts of $34.98, $64.97 twice and $39.99 twice with a $1.00 charge. We didn't know this had happened until our bank called, because there was no activity on our card until these charges. Beware of this scam!! I'm going to get to the bottom of it.. Our credit card was never out of our sight.

I had 6 charges from this company 3 for one dollar and 3 for 43. called company and low and behold they couldn't find my card info to take care of it. bank worries. this company definitely needs better online protocol for accepting credit/debit cards. it's a JOKE....

Each morning I checked my Wells Fargo bank statement. I noticed two charges this morning I did not make one was for a dollar the other was for $59.99. Both were charged by Origin.Com Redwood City, CA. I contacted Wells Fargo and they locked my account. Now I have to wait for a new bank card. The representative of Wells Fargo asked me if I would be willing to prosecute and I replied, to the fullest extent of the law! On this site I found the phone number for Electronic Arts. It took three attempts but I was able to file a complaint and they did call me back. They acknowledged that my account will not be charged. When I said the bank asked me if I would prosecute and I replied to the fullest extent of the law, on the Sunday representative on the phone said he couldn't hear me anymore. He said if you can hear me I can hear you. The phone line went dead. They called back. Again there was silence on the other end of the phone. They have not called back.

Someone tried to buy FIFA 15 on Origin with my card for $35.71. Seriously, who buys FIFA? Luckily they had the wrong information so the charge didn't post!

On Saturday morning, 12/13/14, I discovered two charges on my debit card from EA Redwood City CA, one for $1 and one for $53.14. This is not a company I ever heard of, so I checked the website and it turned out to be a video game site, definitely not a place I'd ever go.

The charges were pending authorization, so the transactions had not been finalized yet. I contacted the bank fraud department and they reversed the charges and cancelled the card. I was lucky I caught it before heading out of town for the day and before the transaction was complete. My most recent legitimate purchase just the day before had been through Amazon. I hope that is just a coincidence. I have shopped at Home Depot during the time it turned out data was being stolen, so I suspect that was the source. I will be filing fraud alerts with the credit bureaus. Not sure what other steps to take.

well like u I got charged just like u call my bank cancelled card waiting for new 1 bank is going to dispute it will get money back in a few days but not waiting even though it was 58 dollars going to send every complaint on this site to Massachusetts attorney general office because i'm sure it effected a lot of people an they just don't want to bother well not me they wipe out my account bye 4 now will keep you posted

Just had 8 charges from this company hit my bank statement today (5/2/14) in the amount of $177.93. It was apparently on my debit card, not a credit card.

I did file a complaint with the CA Attorney General per the link above and will be calling my bank and EA to get this resolved somehow.

This morning I woke up to several unauthorized purchases with my Visa Debit card. #1 1 was origin.comEA Redwood for $1.00 as if it were a test to see if the card would work #2 was $39.99, #3 was#36.96 #4 was #40.00 #5 was $4.99, #6 was $4.99 #7 was #40.00, #8 was $10.00 I called and cancelled my bank card but cant contact this company to talk to anyone to giver reference numbers on transactions. What do I do now?

Same problems as others. Woke to several three charges of 63.74 each with 1.00 charge in between each one. This is by far one of the most terrible companies I have ever encountered. I can only hope that their reputation as illustrated in this small sampling on this website goes out everywhere. They should be held criminally or at least civilly liable.

I got $228 in charges yesterday. Luckily Wells alerted me and now my card has been cancelled and I will file fraud charges. It appears it might be related to XBOX.. Hopefully the company does the right thing and refunds my $$ this is theft!!

Charges showed up on my acct for Origins CA 2 days ago. First a charge for $1 followed by another to the same company $224.00. Very suspicious now that a few days prior I purchased an Xbox Live Gold membership on Amazon for my 10yr old. Seems to be a correlation between Amazon and EA Origins? An EA acct is needed when setting up online games. Is this all tied in?

Hassle to have to call WF who was awesome in helping to get a claim started, cancelled my card and hopefully have charges refunded. Something needs to be done about this.

Well after reading all your comments. Makes me more furious . So I'm not alone. On 1/16/15 my visa debit card was frauded with 6 transactions 1 dollar then $49.49 three times. My bank thank god blocked it quickly. This seems to happen on visa debit cards mostly. Luckily my bank is going do something about this after I told them to look at all your posts.

Today, Wed Jan 14th 2015, they charged 3 times $49.49 and 3 times of $1.00 totallying $151.47. I don't even own a computer or anything to play a game on. I called all over kingdom come to get in touch with them, of the 3 people I spoke with, no one had an american/english accent. One guy when I asked where he was mentioned a country that I don't even think exist. I have to wait until 7am tomorrow for my bank to fix the issue because its on lock down. This is scandulous at it's best and gamers are gaming the average working person for their addiction. I want my money back now! They need to be sued and put out of business and in jail now!

Can you help? What is this charge?

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