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PRIME VIDEO 888-802-3080 WA

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OK, I received a charge from Amazon Digital to my bank account and went over the records and found out that there were charges dating back 6 months at 9.99 per month almost always charged on the same day of the month. After a couple of hours on the phone with Amazon, they were able to trace the charges to someone I have no idea of...someone named John Cannaghan...who has been using my number to debit directly from my bank for Amazon digital and Kindle services. Eventually, I was escalated to a service rep who BLOCKED the card from that guys account and gave me a refund for the months that I was charged.

IF ANYONE SEES an Amazon digital or Kindle charge on their bank statement and know that they didn't make that charge, I urge you to call Amazon and get it cleared up. They will do their own investigation to recover the money on their end, but they will refund you the money beforehand and block that card from being used by that person or his/her accounts. Remember to have detailed information as to the dates of the charge/s and your debit or credit card that was used to make those charges because if it isn't in your account, Amazon's computers can search EVERYONE'S accounts to see if the particular card was used in any other account.

A charge of $4.29 was charged to my bank account from Amazon. I did not order this item, and Amazon had no record of this purchase. The bank account was paid to Prime Video Seattle WA. Small amount, but large fraud.

I also had this charge on my card and called Amazon customer service. They explained that it was for a Kindle book I purchased. They went on to say that they are having difficulties with their billing system (?) and what would normally say "Amazon Kindle Services" or similar has this name instead. They have known about the issue for a few days now and are actively working to fix it.

I got this charged from my debit card without my authorization. I had to block my card and request a new one. Bank refunded me the money from this transaction. So this is a fraud transaction. I am not even sure if this is Amazon. Probably fraudsters pretending to be Amazon so that people would not notice the payment.

I had a .60 charge on my account for Prime Video. I did not rent anything. I went to Chase, and they said it was fraud. They 1) refunded the charge 2) closed my card & 3) issued me a new card. The rep told me it was a good thing that I notified them, or else they may have incurred much larger charges to my account. 😳

Some Kindle books purchased in Feb 2018 are showing up on credit card statements as Prime Video.

I was charged $6.99 for a BritBox subscription that I never signed up for. The rep said it was triggered by a link, and that he was elevating the issue to see that it didn't happen again. I never signed up for BritBox, PLUS the charge did not show up in my Amazon Prime account--it was ONLY in the pending charges on my bank account. Fishy!!

Order # D01-4656380-4537858 on 2/19/18 Two Kindle Editions on my account came through my bank, same amount as Prime Video charges. I have no active Prime Video account.

Saw this charge on my bank charge listing, had to do a little digging around in our Amazon Prime order history, but it was for a Britbox TV selection that I did order a few months back for my wife. Having been through a recent fraudulent use of one of my credit cards, I was glad to see that this was something I actually did buy, but had forgotten about (I don't watch the channel myself). It would be nice, however, if the description that Amazon provides to the bank would specifically state what the service is that's being charged ("Britbox") instead of a generic "Prime Video" description that may or may not ring a bell.

just called the number because I couldn't get the bill on my amazon billing... woman on phone stated it was from a HBO movie and I told her we had firestick and she asked how many we had and I said which one was it... and being charged for prime on my account which includes video... I told her that I will be going back on my billing and disputing each and every charge from this account....she said there was $80 that will be returned to me...I will be going back on my chase Amazon bills and see what all they charged me....and DISPUTE THE HELL OUT OF IT..

Ami me isieron un cobre sin mi autoridad Y no es justo que le saquen dinero cuando no he comprado nada y exijo mi reembolso

Had TWO charges on my credit card to Amazon Digital both for $100, one on one day, and another on the next! Called the Amazon Digital, they had no record of my account (?) Called the credit card company, and they investigated and refunded next day. No details of the alleged fraud are known on this end.

for the last 3 months I have charged 9.53 for "Digital Services" which I do not have with Amazon. I checked and do not see these charges on my Amazon account. Further, the credit I used for my Amazon purchases is not the same as the charges on another account.I One "item" number is given as S308240530348972 was on the phone for 45 minutes trying to explain I never made these purchases as prescribed. Also, I need an English speaking representative as I am having problems understanding the representatives questions and instructions. Yes, I have called 3 timed without any result. As this credit is not on file with Amazon, I was hesitate to give complete number out to Amazon or if I am really speaking to them. Also , I must add that one representative last month kept asking me to repeat my name and e-mail address and wanted the credit card number where charges were made. I was not comfortbable giving that information to him. What can be done?

for the last 3 months I have charged 9.53 for "Digital Services" which I do not have with Amazon. I checked and do not see these charges on my Amazon account. Further, the credit I used for my Amazon purchases is not the same as the charges on another account.I One "item" number is given as S308240530348972 was on the phone for 45 minutes trying to explain I never made these purchases as prescribed. Also, I need an English speaking representative as I am having problems understanding the representatives questions and instructions. Yes, I have called 3 timed without any result. As this credit is not on file with Amazon, I was hesitate to give complete number out to Amazon or if I am really speaking to them. Also , I must add that one representative last month kept asking me to repeat my name and e-mail address and wanted the credit card number where charges were made. I was not comfortbable giving that information to him. What can be done?

thanks so much for this i have these charges as well!!

I couldn't figure this out at first. I just activated Amazon Photos, which is the charge I couldn't figure out, $11.99 a year. They don't really tell you that clearly, and I thought it was part of prime, it is not. https://www.amazon.com/Amazon-Photos/b?ie=UTF8&node=13234696011 There wasn't any email or invoice and I don't remember giving them this card but - I did activate this and they charged me. I wanted another back-up of my pictures. They found every photo on my hard drive it was pretty amazing actually. I thought I was getting scammed but it was legit, they just don't communicate very well.

I was charged two different amount, $20 and $25, on July 30 for a purchased on July 29, 2020. They read AMZN *Digital MF58P3NQ 8888023080 WA 07/29. I had not noticed these charges until I was going through my bank transactions for last month. I never made these purchases. I contacted Amazon customer service and they couldn't find anything on this card. I didn't even have this bank card on my account so I don't know how these people got access to my information. I contacted the bank and they were able to help me and report this incident as fraud. I am very upset and hope that these people get convicted and stop stealing especially during these hard times.

I had this charge for Prime Video for $5.44. After a little investigation, it is legitimate. We have the Motortrend channel to watch Top Gear and this was the first charge. Whew

I received two charges in June and again in July. The Prime Video charge was for HBO MAX, which I cancelled during the trial period. According to Amazon, they can't refund the charge and there is no record of my cancellation. They should be able to see that I have not tuned into HBO and used that service after I cancelled. So while not a scam, it is pretty deceptive, as HBO MAX did not show up my account once I cancelled it. Time for me to STOP all activity with Amazon and see what else I am paying for that I am not aware of.

A charge of $16.23 appeared on my cc statement for Prime Video*MS1A26HS0 I have no idea what this is I don't have Amazon Videos!

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I was charged $76.94 for Amzn Digital services that I never signed up for, on a card that was never provided to amazon. I have a prime video subscription which runs off a different card. When I called Amazon they asked me to add the card which had the incorrect charge in order for them to investigate. I found this strange as I want to know how they got my card details in the first place. I then took it up with my bank who logged a dispute and now I wait !

A charged just billed to my credit card (3/1/2019) for 9.99. Called the phone number and was told it was for Cinemax. He asked me do you want me to cancel it. I said yes, and he said I should receive a credit in 5 business days... so sounds like there could be a promotion for Cinemax, as he asked pretty quickly if I wanted to cancel... just saying...

I was confused by this charge so I called Amazon customer service. Hours earlier, I had purchased a song on Amazon Prime music, and this was the resulting charge. I was caught off-guard because it said "video," but as soon as the customer service representative said it was music I remembered my purchase.

I was charged 3 months for $4.27. I called them and they explained it. It is due to an accidental subscription to Amazon Music. When the subscription added, I got an email with the details , but over looked it considering it as spam. As the Amazon music never used on my Alexa in last 3 months period, they happily refunded. Kudos to Amazon Customer Service.. it is just 2 minutes call with Amazon Prime and another 2 minutes with Amazon Music. Will check the refund in 2-3 days..

Amazon won't ask for the full number on your credit card, they ask only for the last 4 digits which is all that they can see on your account. I also had a 8.99 charge I did not make, never talked to anyone with good english, they finally just refunded me the money, which did not show up anywhere on my account. They did tell me it was for a STARZ subscription, which I already have on my cable. Needless to say, I ordered a new credit card as I think it was compromised by someone scamming my credit card,

My "Kindle Unlimited" subscription.

We use one of our credit cards only for Amazon purchases. We noticed a number of these Amazon Digital charges with the 888-802-3080 number on our recent statements. We figured out that these were all legitimate Kindle purchases we had made. I looked at some old credit card bills and it used to specifically say Kindle Svcs for the charges.

i have recieved message that from CITI Bank Credit card department. Transction at Amazon digital 8888023080 US on 20-Mar-19 declined on your credit card ending with 2663 due to invalid expiry date entry. retry with valid expiry date.

i question is that who has given the rights to access my credit card ??

Same phone number has a Sundance Now subscription for $7.60/month for 8 months in 2018. We've never ordered the subscription since we already on our cable, and we hardly watch it! I called Amazon's customer service and he (Erick!) resolved the problem - subscription canceled immediately, and refund to our credit card pending. Phew!

A charged just billed to my credit card (3/1/2019) for 9.99. Called the phone number and was told it was for Cinemax. He asked me do you want me to cancel it. I said yes, and he said I should receive a credit in 5 business days... so sounds like there could be a promotion for Cinemax, as he asked pretty quickly if I wanted to cancel... just saying...

A charged just billed to my credit card (3/1/2019) for 9.99. Called the phone number and was told it was for Cinemax. He asked me do you want me to cancel it. I said yes, and he said I should receive a credit in 5 business days... so sounds like there could be a promotion for Cinemax, as he asked pretty quickly if I wanted to cancel... just saying...

Need to change my credit card number

four unauthorized charges of 9.99 were made on my bank card. I contacted amazon and they found that someone used my card on a different prime account but could not give me the information for privacy reasons. Amazon will not take legal action against the person, they suggested to contact the police and they will provide the information to the police in case anyone want to take legal action. I had to call my bank and deactivate my card and now I have to wait for a new one. the bank is processing the claim and will refund the money within 5 days

Definitely a scam cancel your card!!! Small consistent charges.

I have the same description for charges shown at the same time each month for 7 months at the same price of $9.84. I chatted online with one of Amazon's representatives and they said it was for a Starz subscription, but I never subscribed. They canceled "subscription" and providing a refund for all the months within 3-5 days. They were very helpful and it was resolved in 10 minutes.

I figured out that this charge was for digital content for my daughter's Amazon firepad. There is a tab on my amazon account for digital purchases and sure enough surprise, we were getting charged for a monthly subscription for it. It was easy to cancel.

same same. Charge for 14.99 from Prime Video. Never have I ever gotten anything from Prime video. On phone now trying to correct. will post again

I looked on my bank statement online and noticed a $14.99 charge for "Prime Video - Amazon" with the phone number shown on the details line.

Called and it was Amazon Prime (an offshore service, God knows where. CSR almost sounded like a robot with excellent AI programming). Anyway, while talking to her I realized what had happened.

  • I already had an active Amazon Prime account, and separately have an HBO now account, which I pay through Google's Play subscription services.

  • My question when calling was WHY I had that separate $14.99 "Prime Video" charge when I already had paid for an annual Prime subscription.

  • Problem was on my end. A week ago I had bought a TV with Roku built in. I signed up for HBO Now, which was one of the channels offered within the Amazon Prime account (which I had entered on to the Roku TV.

  • Issue was I had entered a different e-mail in the TV's Amazon Prime account. IOW, Amazon Prime treated me as a new HBO Now subscriber. Because my original HBO Now account was under a different e-mail address, and Amazon Prime did NOT know that, it treated me as a new HBO Now subscriber.

  • When I explained that this was the issue to the CSR, she was at first thought I was making up stories. But I told her look up my Prime Account under the other address, she would see all my information is the same, she quickly said I was right. She gave me a refund on the $14.99 charge and cancelled that HBO Now subscription.

  • Note: FYI for anyone confused by this as I was, the proper way to sign up for Ruku TV on existing services which you pay for separately: the Roku TV needs your account information on that existing subscription. Also the TV will tell you to go to a link on your computer, and enter the "activation code" that appears on the TV screen.

Hope that makes sense.

P.S. I got right through to Amazon custo service. Called at 3:00 PM PDT. Total call was about 10 minutes.

for the last 3 months I have charged 9.53 for "Digital Services" which I do not have with Amazon. I checked and do not see these charges on my Amazon account. Further, the credit I used for my Amazon purchases is not the same as the charges on another account.I One "item" number is given as S308240530348972 was on the phone for 45 minutes trying to explain I never made these purchases as prescribed. Also, I need an English speaking representative as I am having problems understanding the representatives questions and instructions. Yes, I have called 3 timed without any result. As this credit is not on file with Amazon, I was hesitate to give complete number out to Amazon or if I am really speaking to them. Also , I must add that one representative last month kept asking me to repeat my name and e-mail address and wanted the credit card number where charges were made. I was not comfortbable giving that information to him. What can be done?

I got scam by amazon also for 14.99

Prime Video charge for $8.99 on a card I never use for Amazon purchases!

I called this number because I had a recurring monthly charge. The man on the other end was from Amazon Prime support and he told me that charge was for the STARS channel that I ordered months ago ... and I have been enjoying that channel all along.

I read a good number of these "complaints" here before calling the number so I could be prepared for just about anything. I was pleasantly surprised to find out that this charge was NOTHING to be alarmed about. The people on this topic must be forgetful. I cannot admit that anyone here with a complaint is valid and they need to call the number and get things straightened out - just like I did. Stop being alarmists and making people think there is something wrong with this 888-802-3080 Amazon Prime Digital charge on their bill.

for the last 3 months I have charged 9.53 for "Digital Services" which I do not have with Amazon. I checked and do not see these charges on my Amazon account. Further, the credit I used for my Amazon purchases is not the same as the charges on another account.I One "item" number is given as S308240530348972 was on the phone for 45 minutes trying to explain I never made these purchases as prescribed. Also, I need an English speaking representative as I am having problems understanding the representatives questions and instructions. Yes, I have called 3 timed without any result. As this credit is not on file with Amazon, I was hesitate to give complete number out to Amazon or if I am really speaking to them. Also , I must add that one representative last month kept asking me to repeat my name and e-mail address and wanted the credit card number where charges were made. I was not comfortbable giving that information to him. What can be done?

Can you help? What is this charge?

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