sears.com 9301 847-286-1940 IL Have reported fraud to cc company. Did not make this charge at Sears and what is worse is there is no way to contact anyone at Sears for explanation! This number only leads to a voicemail (no name of contact) and cc company has had same issue trying to contact Sears.
What is it?
I had the same thing happen today on 16SEP13 @ 0854 EDT. This is a scam that is fraud charges and that means canceling your current CC and have it replaced with a new one. That's what I had to do. Don't bother calling Sears, it's a waste of time...No answers from Sears.
same crap just happened to me two days ago. I tried to call sears.com and wasted 20 minutes trying to decipher the broken English of the idiots on the other end of the line. They read a script and say "i apologize" for the ignorance.
On 10/22/2016 a Sears Charge of $29.95 was on my CC! This is a fraud, I do not shop at Sears Alderwood Mall Seattle 98101( CC # 4365) I DO NOT WANT TO PAY THIS.!!! I WANT THIS TAKEN OFF MY ACCOUNT!!
This charge was put on my check card on 4/14/14. Called my bank and had my card cancelled. Spoke with Sears who oddly enough could not locate any order with my card info or name. However, it's appearing on my card statement. My bank is sending a dispute notice to Sears for a refund. Sears told me to fax my Drivers License and a copy of a police report confirming the fraud to 847-645-4005
Recently I was called by "allegedly" Sears Fraud team and they wanted me to confirm an order for which a $133.00 point of sale had been made also to clarify the last four of my credit card. I told the representative that I had not ordered anything from Sears and since I did not know to whom I was actually speaking I would not confirm any information other than the fact that that I had not placed an order from Sears. The representative then informed me that someone had made a downpayment of $133.00 for an item and that if I had not placed an order he was going to mark it as fraud and suggested I call my cc company, file a fraud notification, and that Sears had not charged my card. I contacted my bank and explained what was transpiring and they said they would investigate and that they were canceling my current card and issuing a new one. I received confirmation from my bank about 10 days later and they confirmed that no money had been removed from my account and they would not be taking any further action. This may or may not help anyone, all I can suggest is to carefully monitor your bank statements, use your debit card as a credit card. You cannot be held liable for fraud if you run your card as credit while running your card as a debit is a gray area.
This happen to us today. We caught it in pending transactions, so we were lucky. Was listed at $209.00 for Sears.com 9301 Hoffman Estates. We will get our money back. Hiwever, does anyone know how this happened? We are so very careful and pretty internet savvy and follow consumer report suggestions. We just have no idea how.
Also Appears on Statements As
- CHKCARDSEARS.COM 9301
- CHECKCARD SEARS.COM 9301
- POS Debit SEARS.COM 9301
- POS PUR SEARS.COM 9301
- POS PURCH SEARS.COM 9301
- POS PURCHASE SEARS.COM 9301
- POS REFUND SEARS.COM 9301
- PRE-AUTH SEARS.COM 9301
- PENDING SEARS.COM 9301
- Visa Check Card SEARS.COM 9301 MC
- Misc. Debit SEARS.COM 9301
- CHKCARD SEARS.COM 9301