TFL TRAVEL CHARGE TFL.GOV.UK/CP

I have been charged £5.50 on 9th February (possibly for a supposed journey a little earlier in the week) I have not travelled on public transport since Monday 5th February (bus) and I have a freedom pass.

TFL TRAVEL CH £5.60: Barclaycard arranged over the phone, without hesitation, for this debit to be reversed. Sheepishly, I explained it must be an RFID conflict with my Freedom Pass in the same wallet.

I checked at my bank account charged £25.10 on July 2nd. I have freedom pass I don’t understand why they charged it

Just seen on my credit card statement a Tfl Unpaid Fare for £17.40 on 4th September. My husband and I (both of us in our 80s)purchased Oyster card tickets for the very first time and we were assisted by an attendant at the Underground station as we had never ever done this before as we live in Bournemouth and were visiting London for the first time. We knew about tapping the Oyster card when we entered the station, but did not realise until later that we also had to tap when we left and the reason this probably happened was that when we got to one of the stations, the gates were open and everyone was just exiting via the open barriers. As this was a genuine mistake on our part as it was our first visit to London and we were not fully aware of how this works, we wondered if you could reconsider this charge as being pensioners, to have been charged £17.40 has quite an impact on us, especially as we had just purchased our Oyster cards. If you are able to provide us with details of where the oyster cards were tapped in, we will be able to tell you what the journey was - we think it may have been from Waterloo to Fulham Broadway if it was on the 4th September. Hoping that you will consider our request and we are more than happy to be charged for that journey. Just for your information once we realised that you also had to tap off when exiting, we mentioned to an attendant at the underground station that we think we may have inadvertently not tapped out as, living in Bournemouth, we unaware of the process . Many thanks and our sincere apologies for this. and hoping for your understanding.

On 24th of Nov I made 1 tube journey from Bond St to Bethnal Green using my Oyster Card around 7pm and the money was deducted on my Oyster card but TFL CH charged me £6.00. On 28th Nov I made one tube journey Liverpool St to Kings Cross on my Oyster card around midday and the money was deducted from the Oyster card. TFL CH charged me £8.90. the other journeys on those days were by bus using my old age bus pass. My Oyster card was bought from a shop some time ago and I always top it up with cash and it had £18.50 on it on 23rd Nov.

I traveled by tube from Victoria station to South Kensington using my Barclays Contactless card, I used the card to log out at South Kensington but noticed the gate had stayed open and that a green light had come on, I have noticed on my statements that a transaction is still pending when this should be cleared can you clear this up. Thank you J Bottomley