ACT*REGISTRATION 877-228- 4881 CA 08/15/12 I did not sign up for a membership to this company. I don't know how you got my credit card, but I suspect you used it because I paid for a past race event using that card. I just now was able to reach one of your phone agents and she explained this ruse to me. I plan on filing a complaint with the BBB and strongly recommend you cease from this manner of charging folks for something they didn't sign up for.
ACT REGISTRATION 877-228-4881 CA
What is it?
Black Berry Farm swimming pool entrance fee.
At first I thought it was an unauthorized charge but then I remembered that my YMCA notified me a month prior via email that they were changing their membership registration system to ACTIVE Network. It turned out just to be a name change on my YMCA membership charge. The email read as follows:
We are excited to announce that, on August 3, 2015, the YMCA will upgrade our member registration system to ACTIVE Network®. With ACTIVE Network®, you can register for activities at the Y online, allowing you to quickly and easily sign up for Y programs, view availability for member benefit classes, update payment information and more. This easy-to-use system is here to better serve you.
You May Notice a Change on Your Bank Statement: Your bank statements may no longer reflect a deduction from the YMCA; instead, depending on your financial institution, you may see it posted as ACTIVE Network, YMCA-ACT, or ACT. The upgrade to ACTIVE Network® will not affect the actual amount of your payment.
We were charged $59.95 a month after registering for a race having a similar line description on our credit card statement. This was a charge for something we did not intentionally sign up for.
hello, how can i solve this problem with this page showing? eye
The YMCA uses this company to take monthly automated payments from your credit card for your gym membership.
I signed up for a Marathon a few weekends ago and then this charge mysteriously appeared. I called the number listed on the card and it looks like I must have been signed up for this $59.95/mo membership (which I did not intentionally sign up for). If you call them they remove it with no hassle but it's still a crock. I never signed up for a monthly membership!
hello, how can i solve this problem with this page showing? eye
hello, how can i solve this problem with this page showing? eye
hello, how can i solve this problem with this page showing? eye
Community Center used this website to charge an entrance fee for the day. I couldn't figure it out at first but some of the other posts about "events/activities/clubs" reminded me of what it was.
hello, how can i solve this problem with this page showing? eye
It was a charge from our local rec center. I thought it was fraud too, but once I researched I found out it was the charge for my son to attend summer camps at the recreation centers in my town. I agree with one of the other postings on this matter, it would help if the centers posted that they use "ACT" to charge debit and credit card or if signing up by phone to have the employee who is taking your information inform you what ACT is.
The birds sing merrily. I want to relax and bask in the sun.
This is not just a "race charge." This is most definitely a SCAM. I signed up for a race in 2012 and apparently was charged $59.95 a month later. I received email confirmation and a receipt of $30 for signing up for the race, but never received ANY notices that an annual fee was taken out of my account, or an email confirmation that I signed up for an annual subscription to active.com. I was charged $64.95 again a year later in May.
Paying to get into a gym we don't have a membership to.
I was charged once on thanksgiving for 26.00, then again on christmas day for $117.00. I thought that was funny on both holidays and I knew I hadnt gone anywhere so I did some checking and found thta they said I bought a runners guide membership, then a gym membership! Thats funny the last thing i do is exercise, I probably should like everyone else but i certainly never bought those items. Fraud fraud fraud! Beware. When I finally called and reported it to my credit card company, there was another $95.00 charge coming out that day! Unbelievable! The credit card company said this company Active.com is being investigated for phishing scams so watch your info peoples!
I happen to be checking my bank statement for something else and came across these charges. I have been charged for 2 amounts every month since October 2013. The total amount which has been taken from my bank account unauthorized is more than $1,600
I signed up for the color run about a few months prior. I did not sign up for the membership this is fraud and I'm contacting active.com 877-228-4881 tomorrow for my $64 refund
hello, how can i solve this problem with this page showing? eye
My daughter's middle school dance registration which is put on by our local city/parks/rec center. Thanks for the posts I figured it out. If not I would have been calling because ACT in CA does not help me when I am in St. Louis, Mo and it was for a dance!
Campsites and cabin rental in Colorado - legitimate
Saw this charge on my account statement for $22.00. After reading the comments here, figured out it could only be for ice skating at my local rink the night before. The problem is, skating only cost me $18. I have no idea why they charged me $22.00. Only $4 more, but still....given all the complaints of people being scammed by them on this page, it's outrageous they are still in operation and allowed to do what they want. Will be giving them a call and filing a complaint.
This organization serves as a tool for online donations for different organizations. Here is their website: http://www.activegiving.com/ I made a donation to cyclists raising money for Tanzania. I had to look this up, because I did not recognize the transaction when it came through as ACT donation. Legitimate.
We were charged this as an extra fee when we signed my grandson up for a FirstTee class. We were charged by them for the class fee, but then they added a $65 unauthorized charge. Very unethical.
YMCA-YWCA gym membership monthly auto-charge
active.com, they organize racing type events, runs, triathlons, etc
I reserved a campsite just before the hurricane and the part, apparently through Active whatever it was, which was cancelled that weekend. Then, the charge of 79.95 appeared on my credit card. What a scam. I will never do that again. This has made me more aware of this sort of scam and to read all the fine print. Thanks, All, for posting -- and giving the right number.
I signed up for a race through them THREE years ago and all of a sudden they charged me $79.95 today. I contacted them asap and was told it was a membership fee that I NEVER agreed to. I demanded they cancel the membership and refund the $79.95, which thankfully they did. Scam scam scam.
This was for my Colorado Fishing License. I was confused at first - thanks to everyone who posted here.
I immediately went to a search engine and put in the name: ACT*ACTIVE-NETW xxx-xxx-4881 CA. When I read the explanations here, I remembered that I recently registered for a Blacklight Run in Denver. The amount charged matched up. Thank you to everyone who mentioned the races and events they had registered for. Saved me a lot of worry.
I signed up my son for Baseball and my City's Park and Rec Department used this company to process the charge.
Hahahaha, what a comical this YouTube record is! I am still laughing, thanks to admin of this site who had posted at this website.
Was for my Live Scan Fingerprinting Service through our city's Police Dept.
Gym membership auto-debit.
hello, how can i solve this problem with this page showing? eye
The charge is for Active, a common portal for running race registrations. They cleverly bury in the race sign ups their membership, and even if you decline, you may (as I did) got charged $79.95. They finally agreed to refund the bogus charge after hard selling me for 5 minutes on it (well, since you've got it now you might as well keep it....). Going to complain to the Rock N Roll race people as well as it was when I signed up for their race.
I signed my child up for tball. A month later was charged an additional fee of $64.95 from this company. So disappointed. Charges are in the process of being reversed, but takes 7 to 10 days. What a rip off!
This was a legitimate charge for $20 to join our local recreation center.
We signed our boys up through one of our city's community centers. This is a legit charge.
ACT*SantaClara 877-228-4881 CA 92121 US
This was used by the City of Santa Clara to charge a fee for swimming lessons.
I participate in activites and use facilities through the Chicago Park District. The charge always shows up under this name on my bank account when I sign up for swimming, exercise classes and so forth. It would probably help if the park district would make sure that's listed when it shows up on your account. I had to sit here for a while thinking of everything I did because I had no idea what this was.
It seems when a good number of people sign up for race events, they will try to tack on a membership fee and see if they can get away with it. Though difficult to get ahold of, they will refund if you catch it.
Smith Richardson Golf Course uses this
Legit charge. This was for my son's swimming lessons through the city parks and rec department.
I freaked out as I found a $128.00 on our credit card right after the news of the Equifax hacking came out. But after some digging and comparing notes with my husband we figured out that it was legit. Ours was for a charge to a camp ground that we recently stayed at. The secret to figuring it out is to google what comes after the ACT on the description line. ours said ACTCOE PARKS AND REC so when I googled just COE PARKS AND REC it came up as Army Corps of Engineers and one of the possibilities was campground registration. Unfortunately I think they (ACT) are one of those generic companies that other companies go thru to run their charges so it isn't immediately clear when you see it what the heck it is.
This charge is for the Irvine Orange Balloon ride at the park that they are building its legit don't trip
I got hit with the $64.95 charge as well and it is, indeed, a total scam. I must have used the payment processor "active" to donate money for a race and this amount is the "yearly membership fee" I supposedly would have signed up for. I did not sign up, naturally, as most others here and I called and am getting a refund for supposed "cancellation of my membership". The woman knew exactly why I was calling, it's a total scam. I wrote to the Consumer Financial Protection Bureau and all of you who had this charge should too. Imagine how much money they make off of people who don't notice or don't call. It is absolutely horrendous and anyone who ever used them should carefully check their credit card accounts.
The charge was for aftercare registration for my daughter provided through parks and recreation in Maryland
This was a charge for signing my kids up for baseball through the st. paul, mn parks and rec program.
My daughter registered for a 5k and the system prompts for an email address to confirm the registration - but by doing this you accept a $59.95 year membership. Contacted Active.COM at the indicated phone number and was told a credit would be issued.
Active.com race event registration.
It's usually a charge for parks & recreation, or something for the community. Such as sports registration, race/marathon registration, maybe you paid for an activity at a park, etc.
Mine showed up after paying the park for a drive through of Christmas lights. It was the only thing for that amount, but I went ahead and did some research and that's what it's for.
It's a credit card processor and the charge was legitimate for a golf round I paid for. Rather than listing the transaction for the golf course, the charge showed it was from ACT.
Confusing, but not criminal.
CBD oils advice site
A charge for $15.00 appeared as ACT*ACTIVE-NETWORK. It was us visiting our local community center, paying the daily fee for using the pool.
thank you for all the postings!!! I signed up for a 5k and got a $64.95 charge. called the 877 number and they cancelled it and did a 100 percent refund. I am going to contact the program that ran the race and let them know.
Local Little League signup for 6-10 year old in South Dakota.
Soccer team registration
Spend some time thinking about what you registered for. I thought it was fraud but it was a charge for my daughters Lax camp. Took me awhile....but thanks to others posts I was able to figure it out. This is not fraud.
Charge was legit ... Columbus Color Run ... Though not happy that it went through a company that tricks people into a useless discount program. Many thanks for the contact info.
Mine was: ACT*DalyCityLibRec At first, I thought it was suspicious, but then remembered that I paid for a monthly swimming pass w/ my cc at my local high school. Legit charge.
Legit charge for a Sports Physical fee through our high school banker.
I found the accounts here very helpful; it's how I figured out this was a totally legit thing and was payment for my children's park district swimming. I also appreciate the warning about possible later charges. I'll be on the lookout.
ACT 877-228-4881 in Chesterfield:Used to process your payment when signing up for a class at our local park and recreations center. Thank you all for helping me figure this out. ~Meme
I made camping reservations in September, and then got the email about the "free trial" after that. I didn't pay it much attention, as most "free trials" you have to sign up for, however this past week I had a charge for $64.95 taken from my checking account. I looked online about this and found this site, got the number and called them today. They were very nice, asked no questions, gave no additional sales pitch, and the money was back in my account by this afternoon...even tho they advised it would be 3-5 business days and I would receive a confirmation email.. that I have not yet received. I don't think it's a scam, I think I didn't pay attention when I registered for camping online and didn't uncheck a box or something.
I was alarmed at this charge on my credit card. I found out it was from our local parks and recreation where I signed up my lil guy for gymnastics.
I bought a golf club from a golf course. I was not charged by the golf course but through ACT for the same amount. This charge is legit in my case.
Phoenix Public Library - legit charge
Race charge. Thought it was fraud but it is correct.
UCSB rec cent. It seems to be a billing gateway provider
Legitimate but shady business practices. They charged me the $59.99 membership fee since I didn't click on a hidden "opt out" button when making another purchase. They refunded me, but still very unethical practices.
San Diego Bumble Bee 5K Run
This showed up on my credit card and I thought it was fraud. Turned out it was the registration for my daughter in the color run 5k. It's legit.
At first I was convinced that this was a fraud--the "opt in" box that I see in so many complaints here--but then I got through to the customer service line listed on the bank charge and the friendly person on the other end of the line explained that this is the charge for my local city gym membership. When the payment is pending it shows as act*registration + the phone number. Once the payment goes through it will show the city name + the gym membership.
My latest American Express card showed a charge for over $200, incurred on 28 April 2014. I looked at my calendar and realized that I had paid some overdue utility bills online with AMEX on the City of Bellingham [WA] website. At the time I made online payment, the COB website said--which I made a print-out of--that my credit card would show "ACT*CITY-BELLINGHAM 877-228-4881 CA", which is exactly what my AMEX bill showed, so this charge is entirely legitimate.
Apparently, this is the company that our local Girl's Softball Association uses to process payment for registration. Since the company is out of California, and I'm in Texas, I thought my card had been stolen. Now I have to call my bank back, have them allow the payment to go through and wait for new card to come in the mail. Fun. Fun.
City of Santa Clara Parks and Rec class fee
This charge turned out to be a legitimate charge from my local recreation department for a class. I only found out because I was able to search my email for the dollar amount.
Such a shame that many legitimate organizations use active.com to have people sign up for their events and services. Yes, the races, events and teams are legitimate. But unknowingly entering you into an annual subscription for a service and not even sending you a confirmation of "your new membership" is NOT. It is a SCAM. I have been able to track 2 charges of around $60, one in 2012 and one in 2013, and I have only 3 emails relating to the original race event, and NO email whatsoever that I am a member of active.com. Now how is that, in these days that every (legitimate) company wants you in your records and have your email and sends you almost weekly updates to keep you as a customer? All people here who claim that this is legitimate, are wasting their money, or they are dummies.
I bought a 20.00 puch card when we took the family ice skating. After reading thru these post's it clicked what the charge was for. Very Helpful info site.
Its how my city charged me for the daddy/daughter dance tickets I purchased.
I got a charge for 29.83 on my account today. I know for a fact I didn't sign up for anything when I registered for my race. My processing fee was only 48 cents so I didn't even think about checking any boxes. They just decided to randomly attempt to charge my card some more money 4 days later. Thankfully though my credit card company (chase sapphire) flagged the charge and declined it. I don't have to worry about trying to get a refund or anything else. And they are sending me a new card with a new account number so I know I won't have to worry about anything if they attempt to do this again.
Bottom line is that this ticket processing site. (Active / vendosupport.com) is fraudulent but gets away with it because it would appear anytime they get caught they immediately return the money.
Showed up on my card statement. Didn't recognize the company. Dug into it and it was from a charitable donation I made to a friends campaign - she collects for charity to sponsor her races.
ACT MECH RECREATION 877-228-4881 CA is Mechanicsburg Recreation Department Swimming Pool
Just realized that my local rec center in Denver uses this company for my membership,
A charge showed up on my bank account from them after I went ice skating at the Mediacom rink for the same amount, so I'm assuming that is what it is from for my particular case.
It was a donation for Back on My Feet New York Triathlon. Forgot about it. It is legit.
I found my credit card charged $254 and it shows "ACT*SantaClara" in the credit card statement. It turns out to be the fee of Santa Clara recreation classes for my kid.
Registration fee for a self-defense course. Legit.
This is a legit charge. My park district uses active for gym and pool memberships. I didn't recognize it either and thought you all should know.😀
Baseball registration for my 7yr. Thanks to this site I figured it out.
Washington State auto tab renewal via the DOL web site.
City of Chicago Park District class registration fee. Legitimate.
This is a legitimate company that handles registration fees and monthly fees for public facilities that serve the community (including the YMCA and other services which would fall under the blanket of Social Services). The YMCA in the Indianapolis area, where I currently reside, has recently moved to using this service to handle their monthly membership fees. It's similar to smaller corporations using other companies to handle employee insurance and payroll. It's more cost effective because the small corporation doesn't have to pay for more employees to handle the volume of paperwork...etc. It is not a scam.
Local Rec Center membership fee. :) Thanks for those who posted earlier. . . it helped me figure out what on earth this was!!
I have used Active.com to register for various races, and it seems they added on this membership fee (which I didn't request). I called the number that appeared on my credit card statement, and they gave me no hassles about reversing the charge.
Mine was a contribution to the Chrohn's and Colitis Foundation of America. My credit card statement said ACT-CCFA, which I didn't immediately recognize.
It was a $10.00 charge for a Hot Air Ballon ride in the City of Irvine.
An ACT ACTIVE NETWORK membership fee of $69.95 appeared on my charge card after I cancelled the 30-day trial. I called before the 30 days ended and was told I would not be charged for a membership, but they went ahead and did it anyway. When I saw the charge on my statement, I called them back. They were very pleasant and cooperative and issued a credit. Their game is to offer a free trial but still go ahead and charge a membership fee. They are pleasant and polite but they are counting on you to not look at your charge card statement and not call them. I am sure that trick works in many cases. Be careful with this company!
I just received the same charge from: POS DEBIT ACT*REGISTRATION 877-228-4881 CA for $54.00. Traced it to Active Advantage. Only item that I used this site for was to DONATE to Pink Vail (a Breast Cancer benefit for Shaw Regional Cancer Center). Are they seriously allowed to scam people that are donating money? Can't believe this is legal.
Our son's highschool uses this company for school fees.
City of Pacifica in California, Recreation division for swimming lesson
Was curious when i noticed this generic ACT LLB $65 charge on my statement. It happened to be for my child's sports team registration. It was a legit charge.
Thanks to mention of gym above I realized this was a charge for gym membership at local community/ senior center in So Cal.
I saw this on my credit card statement and it startled me at first. Then I realized that I donated money to a charity marathon that a friend of mine is running. It wasn't a registration charge for me to sign up for a marathon! It was a donation I made for my friend. This charge (at least in my case) is legitimate.
This was a legitimate charge. I registered my two sons for a race that supported Special Olympics and the $66.55 on my credit card was for this event. I didn't recognize it at first so I am thankful for this website helping me figure it out.
Paid for daughters HS yearbook and PE clothes. Also freaked out at first when I didn't recognize the name. Once I saw all the school related charges posted above, I remembered.
I was suspicious of this charge, until I realized it was for my wife's gym membership. 100% legitimate. The Active Network offers a lot of informatin about these charges on their website: http://activesupport.force.com/usersupport/articles/en_US/Article/ACT-Charge-on-Bank-Statement
School library used this company to pay late fees they are a processing company not a scam
Active.com automatically charged me a membership fee 30 days after I signed up for a race. Instead of calling the 877 number listed on my bank statement, I called the active.com toll free number, 888-543-7223. Within 15 minutes, I was connected to a person who is reversing the fee.
I signed up for a marathon and was charged an additional $65 a month later for a "annual fee". I feel this company is unethical by charging a monthly fee without confirmation from me.
I am professional photographer, and this charge showed up as ACT*Registration 877-228-4881. This is for the fee that the Fort Worth Botanic Gardens charges per hour to shoot professionally in the gardens. This is a legit charge.
This is the second time this has posted to my debit card. The first time I warned them I would be filing a complaint with the ATtorney General's Office. Apparently they didn't take that threat too seriously as they have posted yet another charge. I don't do races, so don't know why they think they can ding my card. Complaint is being filed with AG of Washington Stage today.
Legit charge from Active.com for a race registration.
This was so helpful! I live in FL- so when I saw a charge for ACT online in California -I immediately thought it was fraud- turned out it was my kids' sports registration. They use this out of state company.
Original chart for $13 for a city water park - which was legit. But then a charge of $64.95 showed up about a week later. I don't understand how this is legal at all. I never signed anything besides the receipt for $13 at the water park. This organization should be shut down.
This company is charging annual membership when you pay for some other charges, basically they have tie-up with some events where they will automatically sign you up for their membership. If you failed to look your credit card statement and they make money.
Legit charge. This was for my son's soccer lessons through the city parks and rec department.
Used by the Tippecanoe county, IN pool and concessions stand.
Local Rec Center. Legitimate.
I freaked out a bit when I saw a pending charge from this company! However, after scrolling thru all of the responses on here, I found one I could relate to. My husband went golfing yesterday and there was no "charge" from the golf course, but the same amount he spent golfing showed up as "ACTIVE." I'm no longer concerned! I've had my bank account compromised twice and was ready to flip out!
I thought this was fraudulent as well. After talking to them I found out my children's safekey program uses this company to process their payments.
I was worried at first about the ACT*registration charge at first but remembered this is a charge from my gym membership I sign up for every month. It just a little weird because they do not have the name of gym so it throws u off
I called the number available on my bank statement. Turns out the charges are from me taking the kids to a city pool and then again for using the concession stand inside. Whew! Legit charges... thank goodness!
ACT*MK. Thought it was fraud. Started reading through these. Realized the charge was for my son's soccer (MK = Milwaukee Kickers)
Signed our daughter up for swimming lessons through Boys & Girls club. This is the associated charge.
SPARC Summer Camp registration fee. Took me a minute to realize what the charge was.
ACT*WATERSIDE AGENCY 877-288-4881 CA Charge for an upcoming race, registered through active.com. Legitimate.
Well I have a great memory. I know I did not sign up for this membership. It was not in the terms for signing up. What they did was put a popup window option on the screen after I registered. It did not have a no or "No Thank you" option button just an "X" to close the box. So apparently they are signing people up even when they close the box. Isn't this fraudulent? Essentially they are forcing people to sign up even when they do not want to, by giving them no other option. I never had a problem with this site previously, before they put that window on there. How do companies get away with this nonsense?
Zombie Mud Run - 5k registration fee
Our parks and recreation department uses this 3rd party company to process payments. Our charge was for a park activity.
Active.com registration fees for sporting activities, such as 5K, 10K, marathons, etc.
Chula Vista Parks and Recreation uses this when registering online for public classes that are being held. Line on statement reads: ACT*CITYOFCHULAVISTA 877-228-4881
Just read carefully before you submit. They try to sneak in the annual membership fee but it's not required to register for your event.
The Kroc Center in Omaha apparently uses ACT to process their guest fees. I wasn't sure what this charge was for until reading this thread. Thanks!
HERE IS THE ANSWER: ACT is just a Bank Card transaction company. I traced the charges back to my local community center for my son's tennis lessons! I told them they need to put a sign up or an explanation of charges next to the debit/credit card reader that the charges will read: ACT (your city usually) and the company number. OR, ACT needs to get their ACT together, and at least POST the name of the company or center the charge originated from. "Marin Community Center" would have explained everything. What a headache!
So many of you people are soooo blind. I can agree that the initial charges for camps, recreation, ice skating, etc. can be legit. It's the unauthorized follow-up charge or charges ONE MONTH LATER that are the fraud-type transactions that's the basis of the complaints on this blog. Check you statement charges exactly one month apart.
I was also charged with $64.95 for the annual membership fee. Like most, I was unaware of the charge. I signed up for the run or dye 5k run and kept receiving emails from them and only thought that I was subscribed to them. However, if you call their number they make it quick. The representative I talked to was very nice about it and it look only about 3-5 minutes.
Paid for lunch at McClellan Ranch (public park) cafe in Cupertino, CA. Legitimate.
8 dollars for entry to my local rec center.
no idea this showed up on dec 7th 2012 and I never purchased anything that day for it.
Signed up for a The Color Run exactly a year ago. Credit card company is taking the 64.95 off and handling it for me. bless their little hearts
Bought a 10 round driving range package @ Nokomis Golf Course (Minneapolis, MN). Legitimate.
$28 for golf, didn't realize they used this company
Although the charge for the activity you signed up for is legitimate, the $64.95 1 year subscription charge that shows up on your credit card statement in about a month is a fraudulent charge. I don’t care what Active.com says, I did not agree to anything when I signed up for the activity. I plan on contacting the BBB as well as this is clearly unethical/illegal behavior. I have also contacted the activity that I registered for as I’m sure that they will be hearing from their customers in mass. If you are from ACTIVE.COM and reading this, you better be ready for bankruptcy because customers will be dropping your service in droves and I’m sure lawsuits will follow.
My credit card was charged $65 on November 4th. I went back through my account activity and figured out this charge was for the Del Mar Mud Run held on October 5th. Not sure why it took a month for this to show up as a charge but it is legitimate.
Charge came up as payment for tot time pass at local gym. No problems for us so far. Legitimate.
Its a 3rd party credit card processing service. I received 2 charges for the same amount on my debit card. I thought it was a fraudulent charge. It turn out to be the service the park district uses to process their day care service charges. I have 2 boys and completely forgot they run the charges on the first of the month.
Fraud!!! Bought tickets then month later the 64.95 charge. Can't figure out how they can keep doing this!! Suppose to get credit but what a scam! I usually don't have that much in checking and this could have made another legit charge bounce
I saw a suspicious charge for $30 on my credit card, and could not think of anything I signed up for online that would have been for $30. Turns out my husband went golfing and the golf course used this for their transaction processing.
We registed for a race through Active.com, so the charge is legit for us.
I almost called my credit card to report fraud. Then I realized after others comments this was for my newphew's Football Camp.
community center fee
I received this charge, ACT*ACTIVE-NETWORK 877-228-4881 CA. It's from the Active.com website. I signed up for 2 races in the past and was hit a mysterious charge of $64.95. I called the number and option 2 on their phone line is for customers with a $64.95 charge on their account. Clearly this is a common issue. After waiting on hold for 20 minutes, I was informed that I was a Active Member and it's a membership fee. If you sign up for a race through Active.com you are automatically added as a member and they will use your credit card to charge you a fee at a later date. If you don't want to be a member you are supposed to select a box that says "opt out". Never saw this option or anything advising me my card would be charged an additional membership fee. This company is scamming people. I'm lucky I looked into this charge, I can't imagine how much money they've scammed from people overseeing it.
Wrestling team registration
I observed this charge on my bank statement 30 days after signing up with ReserveAmerica.com and reserving a campsite for the summer.
I recall seeing a reference to this, but I thought I did what was necessary to prevent it from charging my account.
At any rate I called the number listed above (866-561-0647) and it was no hassle getting it charged back to my account. It's irritating that my account went negative as a result, but at least they didn't give me the run around. They must get 1000s of calls a day regarding this.
Thought this was fraud. Turns out my daughter's middle school uses ACT to process online transactions for purchases at the student store. Legitimate charge.
Jump to the conclusion, the charge was legit. I had this charge on our card as "ACT*ACTIVE-NETWORK 877-228-4881 CA. Got so angry thinking this must be some fraud or scam. I did some research but then got more qustions after reading this explainations of sports event relating this company since I had no sports activity that would caused this charge. Right before running to the bank to claim a fraud, found out that my city which is in Washington state uses this California company's service for utility billing. I was so embarrased that i already called their service center, claiming I did nothing that caused this charge.
I reserved a camping spot from Camp America, and in the fine print there was a little box that comes pre-checked, and if you do not uncheck the box, you are signed up and charged $64.95. I called the phone number associated with the charge, and they said the full refund will be in my account within 3-5 business days.
My sons Little League registration was run through ACT. Took me a little digging to figure this out.
I paid for a massage at the YMCA. I thought this was a fraudulent charge when I saw ACT registration but after looking into it more, I realized that this transaction was for the massage. I guess a lot of places are using this website and not notifying their patrons. Hope this helps.
I didn't recognize it either - it's the company our local parks and rec uses and we charged a pool membership.
I didn't notice the little opt out box and was charged the 64.95 fee when I registered for an event. However, I called them and they were very nice and took the charge off. Sure wish they'd make those boxes a little bigger!
After spending time with a very helpful representative I realized it was for a volleyball team registration I had made. Ooops - don't assume it's bad!
Daddy/Daughter dance registration. Legitimate.
Appears to be the charge for signing my daughter up for little league fall ball. Ironically, I noticed it, literally, in the middle of registering my son for his ACT. I was starting to think I must have registered him last month in some sort of fugue state. Anyway, it's legit... if confusing.
After finding the charge on my bank statement, I searched the web and came upon this site. One of the posts help me to discover that the $102 monthly charge was for our family YMCA membership. I didn't make the connection because the charge description didn't say anything about YMCA and the charge had increased $30/month. Not happy that YMCA did this without informing me and I will be giving them an earful tomorrow morning.
I registered my son for soccer and this is the change, which is correct.
It took me a bit to figure it out, but this was a legit charge from our local parks and recreation department for a summer camp.
I signed up for a race and this charge came a month later. it was 68.48 CAD. Visa helped me put in a dispute.
Their phone number doesn't work and I'm waiting for an email response. FRAUD FRAUD FRAUD
registered for a race (which was legit) didn't check off membership and then two months later unsubscribed their email solicitations and got charged a month later. I called and they said they would refund the 64.95. This is poor business and a total SCAM luckily I check every item I'm charged or never would have picked up on it! Be careful!
Monthly charge for City Athletic facilities
ACT*City of Cedar 877-228-4881.
Just saw this charge and freaked out about it, but after talking to my wife about it, she did reserve a pavilion at a local park with the City of Cedar Park (TX) for our sons bday party last week. So looks like it it legit.
I have one that show on our statement as ACT*Registration for $49.00 and it is for my local community recreation center monthly membership. This is the first time I saw it and didn't put 2&2 together. They could have been a little clearer about where the charge came from.
Hope this helps some.
A charge of $64.95 showed up on my bank statement this morning. After calling them I was told it was an annual fee that kicked in when I made ticket reservations for Hearst Castle! I agree with a previous comment, this is a very BAD business model.
I saw this charge appear on my bank statement as ACT SM-Activities, called my bank and explained I did not recall doing business with this company. So about an hour later, and with much embarrassment, I came to find out the charge is legit. Apparently Santa Monica Parks & Recreation Department uses this company to charge the fee for park reservations. Wish the city would have disclosed that the reservation fee would appear as ACT. Lost an hour of my life that I will never be able to get back!!!!
thought it was a fraud, but realized our local pool must use this company.
Our city must have used this company for a charge to the "snow day" for kids last week. Thanks for helping me figure this out, everyone who posted before me! Odd way to charge it, but now I know.
My bank charge says " ACT*RDLL 877-228-4881 CA " and it took me forever to figure out it was signing my son up for Rainier District Little League!
for me it was a POOL PASS, local parks and recreation... just didn't know why it said CA instead of FL where i live
Also Appears on Statements As
- CHKCARDACT REGISTRATION 877-228-4881 CA
- CHECKCARD ACT REGISTRATION 877-228-4881 CA
- POS Debit ACT REGISTRATION 877-228-4881 CA
- POS PUR ACT REGISTRATION 877-228-4881 CA
- POS PURCH ACT REGISTRATION 877-228-4881 CA
- POS PURCHASE ACT REGISTRATION 877-228-4881 CA
- POS REFUND ACT REGISTRATION 877-228-4881 CA
- PRE-AUTH ACT REGISTRATION 877-228-4881 CA
- PENDING ACT REGISTRATION 877-228-4881 CA
- Visa Check Card ACT REGISTRATION 877-228-4881 CA MC
- Misc. Debit ACT REGISTRATION 877-228-4881 CA
- CHKCARD ACT REGISTRATION 877-228-4881 CA