Adam Mail - *

Learn about the "Adam Mail *" charge and why it appears on your credit card statement.

First seen on June 22, 2012, Last updated on March 6, 2021

What is it?

This is a charge from Adam & Eve, which sells adult products to millions of customers worldwide online and in stores. The company is headquartered in Hillsborough, North Carolina.

Some items the company sells include:

  • Lingerie
  • Vibrators
  • Bondage
  • Lubes

Why this charge may appear on your card

You're likely seeing this charge because you (or someone using your card) made a purchase online or in an Adam & Eve store. To protect customers' privacy, the company's name does not appear on your credit card statement. Instead it is listed as "Adam mail," according to the company.

What can you do?

If you don’t recognize the charge, you can contact Adam & Eve at 1-800-382-1888 or on its website. You can also contact your bank or credit card company to dispute the charges and try to recover the money.

Community Feedback

Adam & Eve Adult Toys and Novelties.

I’m calling the better Business Bureau

COSTCO CIBC CARD, charged 58$ called for fraud usage and dispute. Now my account is totally locked and have to wait until my new card arrives. Seems they have new printed CC information and software puts random numbers and charge you the cost. If you dont realize it, or bank/cc company finds it, they WIN.

Adam Mail is the discreet name used by the Adult Novelty store Adam & Eve. They're one of the largest retailers for adult novelty toys and entertainment. My charge was for $53 but I found my receipt from Adam & Eve for that amount. I checked precious purchases and found the same name. I don't order from them very often so I had forgotten.

Got a charge on my account for 13.98 but I've never been to their site or store nor ordered anything from them they are hacking people's accounts and stealing money from them. Shutting down my old account and making a new one.

I never ordered anything from PHE*ADAM MAIL they took $29.21 off of my Direct Express Card iam reporting to fraud Direct Express Return My Money now

I never ordered anything from PHE*ADAM MAIL they took $29.21 off of my Direct Express Card iam reporting to fraud Direct Express Return My Money now

My Costco Visa had a $204 charge to Adam Mail and bank sent me a fraud alert. Happened while traveling in Spain today. CC reversed the charge, but now i've lost access to the card while internationally traveling! Pain...

I hope whoever stole my credit card info to buy sex toys over 300 bucks I hope you get syphillis gonnorhea and herpes and thank you Adam and Eve for not being able to help me your a bunch of assholes. People suck

I had fraudulent charges on my card a few weeks ago. Was forced to cancel the card to prevent any more fraudulent activity. Today a charge was declined for “Adam Mail” using my disabled card number. So no charges went through, but I was curious what this activity was for.

More fraud.

I’m calling the better Business Bureau

There was a fraudulent charge on my bank card. I have never been to an Adam and Eve store or the website. The amount was for $88.96 placed on November 9,2022

I have a charge on my debit card for $88.96 that was not made by me. I’ve never even heard of this place. I’m turning it over to my bank to deal with.

This is a charge for the adult (erotic) merchandise website Adam and Eve. Someone purchased something from them using your card.

Adam mail is Adam&eve adult online store. Either someone's husband or kid has ordered porn.

They stole money from my account. I have NEVER ordered here before. I am reporting them immediately!

Received a fraudulent charge today(11/17) for $364.77 from PHE*ADAM on a BofA Mastercard. Reading other posts here there’s clearly something odd. It isn’t just a specific company or bank. Looks like there may be a leak somewhere the cards are actually manufactured.

This is for the adult merchandise store They don't charge to an account themselves, someone has to place an order and use your card info. If this happens, you may want to check w/ any other card holders on the account to see if they ordered something and forgot to tell you, or may have forgotten about it themselves. It's unfair to blame the company for this, as they are also a victim here since someone ordered merchandise from them and essentially tried to steal money from you to pay for it.

Just got a charge an hour ago from ADAM MAIL HILLSBOROUGH NC for $20.45 after making an Amazon purchase, not sure if it's connected. I called the 800 number after a Google search and they have no record of my name, address, or zip code with an order. It's for Adam & Eve sex store. I always keep my card with me. I'm single with no one else having access to my account. I don't shop online for sex stuff. Called my bank. New card in 4 days.

Never heard of this it popped up and debit my card..

My wife Debit Card was charged $564.77 today by your company, and I reported to my bank immediately. Quit stealing money from people!!!!

Never heard of this it popped up and debit my card..

Had a charge of $11.72 attempted in Oct but failed due to balance available. However, this month the $11.72 went through and I have not purchased anything from this so-called company.

Can you help? What is this charge?

(Will be shown publicly)
(Be concise and clear. Include supporting links or references)
  • Company Name

    Adam & Eve

  • Phone Number

    1(800) 382-1888

  • Website

Also Appears on Statements As

  • CHKCARDAdam Mail - *
  • CHECKCARD Adam Mail - *
  • POS Debit Adam Mail - *
  • POS PUR Adam Mail - *
  • POS PURCH Adam Mail - *
  • POS PURCHASE Adam Mail - *
  • POS REFUND Adam Mail - *
  • PRE-AUTH Adam Mail - *
  • PENDING Adam Mail - *
  • Visa Check Card Adam Mail - * MC
  • Misc. Debit Adam Mail - *
  • CHKCARD Adam Mail - *