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Amazon Digital Svcs

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Also Appears on Statements As "Amazon Digital Svcs 866-216-1072 WA"

What is it?

This is a Kindle subscription charge that basically kicks in without notice or your given permission after one year, for a service kind off similar to Net-Flix. In this case is access to some few thousands books without the need to purchase them but they will charge a monthly fee. I've called customer service who they knew right away why I was upset and refunded the money. They say that this thing is some sort of customer agreement when you set-up your Kindle and unless you request a cancellation there is the assumption that you "agree" with this service. Very dirty trick from Amazon, I told them that they wasted my time investigating these charges and that nobody reads 100 pages of agreement when you set-up a e-reader. It's not right to charge my credit card unless I specifically request a service or product. Using this sneaky way of throwing a default acceptance from my part in whatever endless user agreement is a scam in my opinion. I wonder how many unaware "customers" are paying AMAZON this service that was never requested and not even used since not everyone pays a lot of attention to credit card statements especially if they do regularly purchases from Amazon. Please check your credit cards for this charge and call them for a full refund and excuses: AMAZONDIGITALSVCS 866-216-1072 WA MerchandiseRECORD STORES $ 10.81

This appeared on my statement when I bought a download of a game.

Apparently, I inadvertently signed up for Amazon Cloud Services when I bought something a year ago. It must have been embedded in a deal with a hard drive I purchased about that time. At any rate, it included one year free and at the end of that time, I was charged $59.99. Since I never knew I had this service (or wanted it), I never used it and Amazon Customer Service removed the service and charge without a problem. Kudos to their Customer Service department for doing that well and painlessly. I'm going to try to be more careful about these things from now on. Who knew online ordering would be like negotiating a minefield?

A charge for $59.99 may be the recurring charge for the Amazon Drive service renewing after the end of a 1 Year Free trial (via a promotion for buying a specific item). I didn't realize I signed up for the free trial in November 2015, and in November 2016, after the trial ended, the charge was a surprise. I spoke to customer service, and they were able to explain where the charge came from. Because I never used the Amazon Drive service, Amazon was able to refund the charge.

I wasted about 30 minutes on the phone with Amazon Customer Service because the number on the charge takes you to them (866-216-1072). I was hung up on once after the guy couldn't find the $10.71 charge in my orders/digital orders. I ended up calling back and asking to speak to the Kindle department after reading these other comments, and it ended up being "Kindle Unlimited" that I NEVER opted in to have or get charged for that I was aware of(3 charges of $10.71). The lady in the kindle department seemed like she knew what I was calling about so I just gave her the exact dates of when the charges were posted and she sent me an email and refunded me. Shame on Amazon for this shady practice.

My charge was Amazon Kindle Unlimited. Was the charge after 30 day free trial.

I've been getting charged $8.99 monthly for a couple of months now, didn't really care but lately, it's been getting on my nerves. I called customer service and the woman who "helped" me told me that she couldn't do anything for me if I forgot the e-mail. She didn't ask for any of my information, just for a potential e-mail that the unknown charge was on. (Amazon Digital SVCS) I even canceled the debit card that I was getting charged on and got a new debit card... but it didn't even matter. I still got charged. Two options: 1) I cancel my bank account and just pay cash for everything the rest of my life or 2) call Amazon again and see if someone useful can help me. Honestly, I forgot my e-mail... Is Amazon really going to be charging me $8.99 a month for the rest of my life? Some people who work customer service there are just so useless...

I got a charge for 3.27. Apparently, its a free time subscription after the one year that comes with the kids tablet. I told her I hadn't had one in three years and it was returned. Why was I getting charged now? I also looked through all my subscriptions and digital orders and couldn't find it. It did look like fraud, but it wasn't. It was very tricky however and I was not happy. I feel if you have a subscription of any kind it should be there under subscriptions, or at least show as "billed" for digital orders. Content and devices is a really weird place to have it, especially when everything else is cut and dry.

Anyway.

Long story short, if you go to manage my content and devices, it should be under there at the bottom of the page and before the recommendations sections. I still didn't see it. They refunded me, and took it off. My issue was that I cannot see it ANYWHERE on my account where it's paid or, renewed, or anything. Glad she was helpful, but I'll never do a free sub again.

it is for my Showtime Subscription that was set up through Amazon.

I had to call Amazon. They said this was an "Amazon Channel Subscription" made via the fire tv. First check "your video subscriptions" under "your account" on the amazon home page. In this case there was no subscription listed so they were able to cancel the charge. Seems like Amazon is trying to sneak in charges without a clear record of what subscriptions are even available! Very scary when the fraud comes from inside the company. Message from the customer service rep (who was very helpful): "Amazon Channel subscriptions aren't returnable or refundable after purchase. But because of the circumstances, I was able to make an exception and have issued you a $10.99 refund. This refund will apply to your Channel subscription payment method, and should complete within a few business days. For more information, go to: www.amazon.com/help/aboutrefunds."

I got a $9.99 a month charge for a year, and I had no idea what it was for. We buy from Amazon regularly so I wasn't paying attention.

All they will do is refund back to your card the last 3 months, whether you used it or not.

Basically, its just a service that lets you borrow titles, but not keep them. Kind of like when I download books from my library for free.

I prefer to buy from real bookstores or use the library anyway.

When you call Amazon 1 (888) 280-4331, you can argue all you want, but they'll just keep their 3 months refund and cancel the subscription.

Good Luck.

This appears on my statement whenever I buy MP3s from Amazon.com

Often can be charged when you are a seller/merchant on Amazon if you have advertising campaigns running (it is a sum of the cost-per-click for a given billing cycle).

I purchased photoshop and it was the version you download right to your computer. Took me awhile to figure it out. Thought it was charge but it was just me downloading software!

This was a subscription charge for a STARS Amazon TV subscription my wife started and didn't tell me about. I had to call Amazon to find out but got great and prompt customer service.

Amazon Digital took money out of my bank account for a Kindle Sub, they claim I have. Which I DON'T. Yes I order books and get charged. SO on top of a KINDLE SUBSRIBTION YOU SAID I HAVE, that is suppose to give me frees access to books. you charge me for books on top of charging me for the Sub I NEVER applied for. SOUNDS REAL FAIR DOESN'T IT.. Now your telling me YOU cant refund my money but can cancel the Subscription ( mind you the subscription I NEVER asked for) thanks for NOTHING

I downloaded 3 free games from Amazon to my new Kindle Fire HD but was charged $16.86 plus transaction fee. Amazon Services-Kindle 866-216-1072WA

0114 15.07 US DOLLAR.I do hop this can be resolved promptly as I don't want to try these "free" games again if there is a catch. It appears fraudulent.

I was charged for $2.99 on Jan 26, 2017 and again on Feb 26, 2017. It is listed as a charge for Digital Services. My husband is the only one with a Kindle device that we have had for 3 years now. He had not signed up for any service. I called the number, listed with the charge, 866-216-1072, WA 981090000 US, and I was told that it was from a Fire device and was for "Free Time Unlimited", which is not a free service. It is for children's books. I knew immediately that the charges were for the Kindle Fire devices I sent to my grandchildren for Christmas. I had no idea how I was billed. I didn't even activate the devices. They were activated by their mother, who apparently signed them up for this service. They billed me because I purchased the devices through my Amazon account. Can you believe that?! It was a gift and I was charged for things they signed up for after it left my hands. They are refunding me the charges and cancelling the subscription. I was assured that no further charges would come to my card from these devices. So beware if you purchase a device as a gift with your Amazon account this could happen to you. This is an FYI. Thank you for this post, it helped me to explore my charges.

My weird-looking charge was correct. It was for an order I had placed with build.com, and was billed through Amazon payment services.

This actually was used at Casa.com and I paid using amazon payments. I'll never do that again. But it was a valid charge.

Amazon Services-Kindle 866-216-1072WA ##1113 9.69 US DOLLAR is classified under Record shops

Someone above posted this " Amz*diapers-soap-wag 866-216-1072 Wa .... CC company says Pet Food associated. Number is Amazon, but the charge did not come from Amazon. It's fraud."
I had an identical statement on my account. I talked to Amazon and learned the following: Wag.com, a pet supply website uses Amazons charging service. It turns out my daughter ordered pet medications from that website. It was a correct charge.

Never bought a thing from them. $30.00 at Amazon Digital Svcs 866-216-1072 WA, attempt was declined. I think it's related to a overstock.com purchase.

TurboTax software download.

No, I am desputing the charge. I don't download game, mp3s or do digital magazine subscriptions

I noticed a charge on my credit card for $59.99 from Amazon Digital Svcs. Turns out this was a charge tagged on after a year of free unlimited Cloud storage I hadn't even realized I'd signed up for. Called Amazon Digital customer service, and they cancelled the subscription and refunded the charge in under 2 minutes, hassle-free!

There is an unknown bank charge to my account - Amazon Digital Svcs 86 for $3.99 and this number 866 216 1072, WA I guess we tend to assume the worst... and there is a real concern about fraud, but I checked it out first instead of flipping out. I would recommend that you do the same.
Here is the number for Amazon.com, Inc./Customer service ==> 1 (888) 280-4331 I called, and a real person promptly answered (after I did not select any one of the menu options). I provided some info (name and address, details of the unknown charge) and after a brief moment on hold, my call was transferred to someone who identified the charges as a subscription to electronic "Washington Post" that I had signed up for the free trial about a year ago. I have enjoyed occasionally reading the articles and the comics, and forgotten that at some point the free trial would end and a subscription would begin. My bad - not fraud. The customer service rep cancelled the subscription without question, and assured me that a refund would appear in a few days. No big thing. So what's the lesson? 1) Chillax. 2) Act like adult, sane person. 3) Caveat emptor. 4) And yes, keep checking your bank statements for unknown charges! Good job...

Mine was for a magazine subscription. It would be nice if they would include that in the description that shows up on your credit card statement....or in the Orders section of your account page on Amazon. You have to really dig around (in Manage Your Content and Devices) to find magazine subscriptions.

I had two charges for 10.85 each and they turned out to be my son purchasing kindle unlimited and kindle freetime unlimited without my knowledge. Chatted with Amazon they refunded them both.

When I saw this charge on my card I thought it was fraudulent but Turns out I had forgotten that I pre - ordered a book a couple months back and it was released. You can check your order history in your amazon account. just log in, click account and remember to change to digital orders on the order history page. I missed that tab the first time.

I had a free trial of Amazon Prime and they charged me $80-something for the next month's subscription. They refunded me as soon as I called this number back.

I would like to cancel my amazon digital svcs

Took 10 minutes to cancel. You need to be specific that it's Amazon Drive that you wish to cancel and get refunded. Was pretty easy to do.

ok

I found a $59.99 charge on my credit card that I didn't expect. I did know if it was a scam and I didn't want to call the phone number in case it was a scam. I looked around Amazon for charges to my account or customer support numbers and didn't find anyting, so I searched online and found this page. Very helpful! I called a customer service number that I found here (888-280-4331). I selected the zero option for other and I think that I got India, but the unlike some recruiters who call me I could at least understand the guy. He asked me a few questions, charge amount, my name, billing address and last 4 digits of the card number. He said that he found it and it was for a cloud service that I had tried one time, about a year ago. He asked if I remember signing up for the service, which I didn't remember. He said that if I would hold on for a minute he would go and cancel the subscription and refund the money. I came back within a minute and said I was all set, the subscription was canceled and I would be receiving a full refund. The hardest part was getting a good customer service number for Amazon. They don't put it on the main page or make it easy, but after finding that it was painless. Hopefully I get the refund now!

Look at ►► DIGITAL ORDERS ◄◄ at Amazon.

I had already gone to Amazon and looked at my account history for the past six months and didn't see this charge on there.

HOWEVER - there is a separate tab (for some reason) for Amazon Digital Svcs and when I went in there I found my recurring $4.99 per month charge and was able to cancel that subscription.

So, when visiting Amazon:

YOUR ACCOUNT > YOUR ORDERS > DIGITAL ORDERS (one-time digital) YOUR ACCOUNT > YOUR DIGITAL SUBSCRIPTIONS (recurring digital)

I also had the $59.99 charge from Amazon Digital Services. Not sure how but it was probably something I signed up for and forgot to cancel the free trial. Contacted Amazon and the lady could have not been more helpful. Absolutely amazing. Had no issue taking the charge off. We were on the phone for probably 15 minutes...3 minutes refunding my money and the rest talking about hiking and reading books. Love Amazon. Hey everyone makes mistakes sometimes.

Amazon Advertising Invoice posted to my bank CC - it's OK

Amazon-Digital-Svcs-866-216-1072-WA $9.48 (USD)

This was charged for a Starz subscription that was supposed to be a 30 day trial. The charge came through 1 week after the trial period started.

I contacted Amazon through their chat app on the Amazon website and was given some line about how sorry they were and that they would give me the promo plus $8.99 credit to spend next time I bought something on Amazon, I said no that would not work for me. It was only then that they said ok they would cancel the subscription (which I had already done) and refund the $9.48 in full to my bank account.

Go here:

https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=508510&ref=hpgtcompcu&skip=true

to contact them...

I called the number on the bill, and the charge is for cloud storage. A guy named Nathan told me that a year ago I got a promotional email about signing up for one year free for cloud storage and then a yearly fee. The charge on my bill was for $63.95. I told him that if I agreed to that, the email did not make it clear that I would be paying for it yearly after one free year. In fact, I don't remember this email at all. Why would I want Amazon cloud storage when I already have cloud storage through Apple for my phone and iPad? And what are they storing on this cloud? It could only be my Kindle, which I don't even use any more. This kind of stuff makes me so mad. My new P.C. now has something called One Drive that I can't get rid of that backs up my computer, and of course right away it's full and you have to pay monthly, so if you get a new computer, be sure not to agree to One Drive when you set it up. All of this cloud stuff is a rip off. Anyway, Nathan said they would cancel this "subscription" and refund the charge. I called the number that was on the charge on my Amazon credit card bill.

Took 10 minutes to cancel. You need to be specific that it's Amazon Drive that you wish to cancel and get refunded. Was pretty easy to do.

Son playing free app games from Amazon. Inside these games Amazon was rewarding the player with options to buy or up-grade using "Amazon Coins", which were then charged to my visa on File. Look out for "Dragon Vale" and Mindcraft offing "Amazon Coins" The second call to Amazon Agent: was able to break down how the games worked to trace the charges. Some of these games, being charged to my visa, are not list in on My Son's Kindle or Icloud account because they are secondary or sub games with in game he had up-loaded free. I registered a complaint- Using "Amazon Coins" as reward in a game implies they are game rewards or points earned to be used free in a game. Very sneaky, I tell you $.99 to $3.99 adds up quickly.

01/14/2013 01/15/2013 24692160E00BBTEBD Amazon Digital Svcs 866-216-1072 WA $0.99

Stop charging my credit card or I will report you to the Attorney General. If you have an account in my name or credit card STOP NOW. Period.

If you ever sign up for a tv channel subscription, this could be what it is. Didn't realize channels like Straz and Shotime showed up as Amazon Digital Services.

I just noticed a charge for $2.99 and I freaked out. I read these comments and took the advice of many and called Amazon and sure enough it was my fault. We had a free time subcription that we forgot about. I called amazon and teh issue was resolved in less than 5 mins. They looked it up and they did not ask why i was cancelling it or anything.

It's bullshit, I was charged for a subscription to both Seventeen and Cosmopolitan Magazines as well as a Kindle e-reader subscription. Um, basically we are a rural family, without children - Seventeen not Cosmopolitan would likely be at the bottom of our reading list. Only got a partial refund because of too much time passing before we noticed it. These charges were only $1.05 per incident, the problem is they were accessed sometimes multiple time a day and several days in a row.

my 1 yr old got her hands on the Amazon Fire TV remote and in one fell swoop ordered a movie and a showtime subscription. Amazon help via chat found the charge and reversed this without question. I didnt think i had to add parental controls this young.

In case this helps, I had one of these charges on my credit card statement (for $64.12) that I didn't recognize. Turned out to be a TurboTax software download I'd bought.

I called Amazon and they said I had signed up for a free month of Kindle Membership, and the charge was applied today because the free month was over. I don't recall requesting the free membership, but they cancelled it and refunded the money almost immediately.

I was confused by this, thinking it was a video purchase being charged for when I only bought one movie, which I had accounted for, and watched another movie included in Prime Video a few weeks after. Someone here posted about it being TurboTax for them Ah HA! That's it. Would have called it a purchase rather than a digital service. That threw me off.

It took me a few minutes of remembering and I realized that I use amazon payments for Comixology.com and I forgot to cancel the "unlimited" membership. My charges are legitimate and in all honesty, I am relieved that it isn't something worrisome lol. Hope this helps someone else.

Mitch

Amzn CldDrv Unlmtd 866-216-1072, WA #0000 (copied and pasted)

I kept getting charged $1.60 every month for something my bank recorded at Shooting Tim. We could not figure this out. Come to find out my husband subscribes to a digital magazine called Shooting Times. Mystery finally solved.

we apparently have the amazon digital services on our account since friggen april on the phone now demanding reversal

digital magazine subscription

In my case it was a Pandora One subscription I bought a long time ago. It could be a lot of downloads/subscriptions. Go here to see if you have any subscriptions on your Amazon account:

www.amazon.com/gp/mas/your-account/myapps/yoursubscriptions

Prime subscription.

Could also be Subscribe & Save recurring purchase.

Monthly charge for my son's Kindle Free Time access which started one year after the first year free period was up. Took me a while to figure out what it was.

I got this charge and freaked a little bit also, but after looking into it I pre-ordered a Kindle book 2 months ago and it just showed up on my Kindle a month earlier than expected. The price matches the cost of the book I pre-ordered so I think it's legit. Thanks to this site though I am going to keep a closer eye on my account for the immediate future.

I get this every time I buy a new book for my Kindle.

Amz*diapers-soap-wag 866-216-1072 Wa

.... CC company says Pet Food associated.
Number is Amazon, but the charge did not come from Amazon.

It's fraud.

If you did not make the purchase, I would wait until it posts in the bank [no longer a pending transaction]. I saw this pend on my account for $19.99 on 10/31/13, however I just got up and checked my bank this morning 11/1/13 and the change has been reversed. So, no need to call, but I was getting ready to because we don't make purchases in Amazon without Amazon gift cards!

I forgot that we bought Microsoft Office from Amazon.

I would like to cancel my amazon digital svcs

ITS AMAZON PAY THEM

Can you help? What is this charge?

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