HELP.UBER.COM CA

Learn about the "Help.Uber.Com Ca " charge and why it appears on your credit card statement.

First seen on September 22, 2016, Last updated on March 7, 2024

What is it?

I have received 3 identical charges on my credit card for 53.26. I have never used uber. This occured even after I had the credit card reissued. please remove these charges and stop charging my card.

I had a charge for $9.99 for "Uber Pass" which I did not make and tried reaching the merchant at Help.Uber.com CA. I chatted with their online Bot which kept on bringing to a page that wanted to charge me to get an answer from them. So I called my bank and they are investigating, I just hate that I had to replace a card again. I hope more people report them and they get shut down

I have the same damned $9.99 credit charge on my VISA account. I do not know how UBER can do this, but doing it to so many, you are going to enter into legal prosecution by the government. I have sent to my WA State Senators, email of this, as well as had US Bank/VISA credit my account last month for $9.99, and now UBER has done it again. That UBER needs to stop helping criminal fraud, and find out who is doing this in your customer base, and help law enforcement arrest and prosecute them. That if your customer base was honest, it would be a good product. But when criminally abused, your customers getting your product but stealing from others, that is not a good idea to be involved into as a legal accessory to your customer's crimes. Get your administrative and legal staff to do their jobs right, and read on the internet of all those including me, complaining about your business practices. $9.99 is a petty amount, but done massively, can be a lot of money and a lot of pissed-off citizens wanting UBER as a business, taken over by a government closure and confiscation of all of your assets, money, facilities, whatever else, and end your part of this crime scheme. Because of all of the complaints now over a considerable time, that you should have acted upon this issue, and it continues, and shows clearly that you are a legal accessory to this crime. Perhaps ending UBER eats, is your only way to end this ... if so, do it! But like I say, I have emailed my WA State Senators who will refer my email to other agencies, and they too will access this web site, and contact those others similarly hit on their credit card accounts ... and like I said, $9.99 from one person, then the next, and next, and etc can become a big time criminal theft scheme/agenda that become prosecutable, catching those doing it, and of course, legal accessory egging it on wards, UBER as a business. You need to stop your reckless agenda business practice/product, most likely to end your participation involvement. I feel that Consumer Protection Agency would take a similar legal view of UBER. And I feel that the above similar complaints over time, shows a legal lack of not being abused by customers, where your business practices place you at criminal risk for prosecution. This could be your legal fatal flaw!!!

I have 17 charges on my credit card for Uber rides I never took. $1218.94. My bank reversed the charges, but looking at all these similar complaints, it appears that it happens quite often. Is Uber running a scam, or do they not verify payment from riders? Huge hassle to have to wait for a new card, and notify all my automatic debit accounts. Thanks, Uber. Good job.

I complained to my bank and they reversed the charges. I got a new debit card. Today I saw another charge, even though I replaced my card. I don't know what is the issue but this needs to get fixed.

i have two charges on my card an was never in an uber is there a phone number i can call

From my understanding, the charge has nothing to do with Uber. It's fraudulent companies masking themselves, changing their merchant name as "Uber" in whatever software they use so people think the charge is coming from Uber so 1. they may overlook the charge and/or 2. the blame is shifted to Uber. Best course of action is to report the charge as fraudulent to your bank ASAP and block all transactions coming from "Uber."

I am unfamiliar with this app and i do not own a home computer . I an a victim of fraud.My account kept being charged small amounts of money almost on a dailey basis and because im always busy it went unnoticed until i realized one day ans called the bank . I have been charged 1700 dollars between August and October for Uber eats and rides. I have my own car and i was out of town for a funeral durring 3 of the charges with car rental and Airbnb receipts! My bank gave it back to me and withdrew it the next month. I have been with the same bank two years

Three times I have been charged for fraudlent activity. Don't have an Uber account, never have. Contacted the bank who said they would block Uber charges, hasn't happened yet. Canceling my card and contacting the Attorney General

I was charged 4 times for Uber rides never rode do not have an acct. how does this happen? July 15 ref # 0522, 6359,4811, and3302.

ON February 13 at1026 your Uber driver Hammad charged me 174.52. I never wrote with this driver. He starts the trip at 1:02am at Terminal 2 San Francisco Airport and then travels to 34960 11th st Union City, Ca He goes to sleep and wakes up at 10:28am and turns his meter off and charges me $174.52 This is fraud. I never rode with Hammad Uber charged the trip to my Bank card ending in 7452. I want this charge returned 100% to my Bank.

I got charged 4 different times today for a total of 291.85 for Uber trips. I have never used Uber trips eats or anything. I own my on car. I will be reporting this as fraud and I want my money back.

I have been charged 24.99 a mth from Uber pass Bank of America did research and still didn’t get money back my kids use Uber they don’t use Uber eats nvr got a pass it’s been 9mths and counting

I also keep getting a monthly charge of $9.99 for service I never received. I canceled my card, was issued a new card with new numbers and Uber charged my new card. Uber is a dishonest company.

TLDR AT THE BOTTOM Had the same issue with the Uber Eats Help.Uber.Com CA, thinking it was a scammer who stole money. Four “unknown” charges were listed on my account. I talked to the Uber Customer Care to dispute the situation, but they were downright useless. I explicitly told them the title of the charge, how much, SENT THEM PICTURES OF SAID CHARGES (and that it didn’t match the orders I have made in the past), and then after going back and forth with them, had asked for them to assist in figuring out which restaurants had charged the unfamiliar amounts. They completely ignored naming any places, and just told me I was charged. Useless. HOWEVER I did do my own investigating afterwards and noticed my friend had sent me Zel money the same day of the charges, so it jogged my memory. Two of the four charges were separate, but for the same place I had ordered from for the both of us (which he paid me back for), and after adding up $33.87 and $13.00 it came out to $46.87, which matched what one of the order charges came out to as a WHOLE. The other two charges of $18.69 and $4.00 came out to $22.69, which was the WHOLE charge of a different order. For some reason, they charge separately (tip and payment) and weeks later at that too, which is why I thought it was a scammer. Turns out it was my order. Their customer care was still useless though. Glad I figured it out on my own, saves a phone call and more frustration.

TLDR; Received four separate charges from my past orders weeks after orders, which made me think it was a scammer. Customer Care was useless so I did the math and added two totals together and the other two, which revealed the same amount as my order charges. They didn’t include the tip and order in one charge, they did it separately. Because why not make everything complicated. 👍🏻

Somebody is using my card on July 1 3 4 5 around hundred of dollars got charged I need the information of the people who are using my card my phone 6477613165

Calling the FBI

A charge of 24.40 was put on my card on 9/30/21 I have never had a delivery by uber. eats. Listed as help.uber.comca. I expect a credit on my charge card .

charge appeared on credit card. I do not have account with uber eats. have company dispute and not pay it. I can be reached at zeeszoo@yahoo.com

I was recently charged on 11/26 and 11/23 from "UBER EATS JPHCA HELP.UBER.C CA" and "UBER EATS CJTWY HELP.UBER.C CA". No idea what it is and waiting to get my bank on the phone to reverse this.

I was charged from here, $53 and $11, on the same day. I have never used Uber with the credit card. I called bank and reported them as fraud. They canceled those charges, replaced my credit card and will block charges from Uber. Hopefully, it won't happen to me. It's so annoying...

On November 2, 2022, I was charged $99.99 on my debit card for Taxi/Limousine Pass from Uber. This charge was done online in San Francisco. I have not been to San Francisco in 4 years. A similar transaction was done in 2021, which was reported to my bank, and I was issued a credit to my account. I don't use Uber for transportation purposes. I have my own vehicle. Let this message serve as a notice that I don't want my account used in any way, and any further charges from UBER will be blocked.

I have a fraudulent Uber Eats charge and I find this site ridiculous. What is the point? Is this site even monitored to correct the fraud?

Why no contact phone to report this kind of theft/fraud?

I just found several small charges from different "companies" ranging in times from just this past week (1/15/2022) back to November. One is from UBER.EATS.COM CA. for $35.30 I don't use Uber Eats, EVER, I live in Boston, I'm recently disabled and can no longer travel. I order through a completely different delivery company. I contacted Uber with a screenshot of the description/ details from my mobile banking app and got some email saying they couldn't find the transaction in my account. No kidding, b/c I didn't place the order but clearly someone hacked into my account to use Uber Eats in November. I'll be deleting my account with Uber now; they've lost all credibility. Thank goodness for Bank of America taking fraud seriously.

I have received a charge from Uber on my bank account.i do not even have an app for Uber and have never used Uber. It appeared on my account early this morning.the charge was for $14.46.

I know what it was! please, disregard earlier one for 9.44 dollars. that was the exact refill charge to my card for the trip.

I have 5 charge from my debit card to uber I need refuned my money because I didn't use the uber

I have charges on my bank statement yesterday for Uber trip $49.10 and Uber Eats $39.23, card ending 8763 . My city does not have Uber anything and I have not been travelling. I would like to be refunded these amounts as I did not authorize anyone to use my account for these purposes. Unknown phone numbers that relay you to a site that doesn't have any contact information for you just shows how fraudulent you can continue to be!

Three charges for uber eats, I would never use uber for anything cancelled my card bank is refunding charges. Found out my card was also added to lift again something I would never do. The reason uber won't talk to anyone is they get a lot of business from fraud charges.

Noticed some charges from UBER that i never purchased. Was given a contact number from my bank 18001013611 no answer, just a busy signal. After reading some of the other post, see why there is a busy signal. Would like for someone to straight this mess out,but it may be against company policy!

I am reporting fraud for rides never taken< got charges on my credit card for dates which I was at hhome

I have a chg for Uber on my card that I have never used for an Uber. Not only that, I live 100 miles away from the nearest city that Uber is provided. Please contact me ASAP at 4066988416. My credit card is aware of this dispute.

some one took rides on my card.May it started on may 24 2017 andwent on June7 2017 i donot known who it is . And now they has order food from my card also. THefood order began june 1 2017 it stopped after i stopped the card. I need some help from Uber i cannot reach any one from your company.Please call me or contactme some how. my .Rhonda Brown .

On 2/04/18 $57.19 was put on my card---UBER BUXEI HELP.UBER>COMCA--Fraud! Fraud! Fraud! Wells Fargo said two more charges were attemted Saturday. Why doesn't UBER have a phone number? Why doesn't Muller investigate this, instead of that phony Russian"CRAP"?

Can you help? What is this charge?

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Also Appears on Statements As

  • CHKCARDHELP.UBER.COM CA
  • CHECKCARD HELP.UBER.COM CA
  • POS Debit HELP.UBER.COM CA
  • POS PUR HELP.UBER.COM CA
  • POS PURCH HELP.UBER.COM CA
  • POS PURCHASE HELP.UBER.COM CA
  • POS REFUND HELP.UBER.COM CA
  • PRE-AUTH HELP.UBER.COM CA
  • PENDING HELP.UBER.COM CA
  • Visa Check Card HELP.UBER.COM CA MC
  • Misc. Debit HELP.UBER.COM CA
  • CHKCARD HELP.UBER.COM CA