GOOGLE *Supercell GOOGLE.COM/CHCAUS

Learn about the "Google *Supercell Google.Com/Chcaus" charge and why it appears on your credit card statement.

Also Appears on Statements As "GOOGLE *SUPERCELL GOOGLE.COM/CH CA"

First seen on December 3, 2013, Last updated on October 14, 2025

What is it?

This is a charge made to a company called Supercell, which is a game company based in Helsinki, Finland, with offices in San Francisco, Seoul and Shanghai. Supercell launched in 2010 and has brought five games to the global market:

  • Hay Day
  • Clash of Clans
  • Boom Beach
  • Clash Royale
  • Brawl Stars.

You can download the games on Google Play, which is why Google is included in the charge.

Why this charge may appear on your card

You're likely seeing this charge because you purchased a game on Supercell. If you didn't make this purchase, it's possible someone else did, which may be an early indication of fraud.

What can you do?

If you don't recognize the charge, you can contact your bank or credit card company and dispute the charges and try to recover the money. Your credit card should have a phone number on the back you can call for customer service.

Community Feedback

Can you help? What is this charge?

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Over $400 was charged on my account from google supercell games etc. and I had not even known what supercell was before. I'm getting my money back all you have to do is go to your bank and report fraud and write a statement ,but have to get a new card and all that inconvenient stuff , definitely fraud! -.-

I also had over $200.00 in "supercell" charges. Actually got through to a live person through the "google play" phone customer service. (855)-836-3987. They told me hadn' t heard about anyone else going through what I am going through. Everyone should call so that they can see how many people are being affected by this. I believe google was hacked and compromised. Everyone needs to call and tell them what charges they have on their accts.

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got charged over 600 dollars and had to cancel my bank card and file a report for fraud with my bank! called google and they acted like they couldn't hear me and said they would send me an email and hung up and never sent me an email! They are liars and theifs!!

Seven charges over the past 5 days, each USD 100,- (as its equivalent in CZK) Claiming this with my bank. All processed by Supercell Google.com/CHCA.

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Android app purchase of either "Hay Day" or "Clash of Clans"

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I was charged $10.73. Never bought anything from Google. I have an iPhone. After reading some of the stories on here I feel fortunate to only have been charged so little. I called my bank and canceled my card. Now have to wait 7-10 days for a new card.

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Received a credit card bill for $3,589 this weekend. Over 350 purchases from GOOGLE - SUPERCELL in three days!!!!!! What the hell?!?!!? No emails from google about the purchases, don't even have the stupid apps downloaded. Bunch of freaking crooks!!!! I will be removing all payment info from my Google Play account. Glad I have fraud protection on my credit card but this is ridiculous and should be illegal.

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My wife noted a change in her account. The bank statement arrived today. Between $750 and $800 dollars just GONE! Like others, $9.99, $19.99, $4.99, sometimes multiple times a day. Grandson had purchased something for $19.99 that she knew about but that opened the door.

What a rip off.

I figured it might be a timezone thing, gave them the benefit of the doubt, and went with another service just to get things up and running for my friends.

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I was charge over 2,000 on 2 acts of 99.00 each for each game,come on guys this is obvious fraud,well it is all going to be look at by both cards and I have file for investigation toward your company and this is in process now. We have technology today that could obviously pick up this problem!

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I recieved the same charges for Google Super Cell. I don't game and didn't even know I had a Google account. If you have ever paid to download any Google app (and you may not even be aware that app's you download are from Google) then your information has been stored in Google Wallet and this is linked to your Google account. Someone hacked my account and going through my settings, gave permission for their device (cell phone) to be linked to my account. They then used the credit card information stored in the Google Wallet attached to my account to make the purchases. The Google rep I spoke to was very helpful. I explained the situation and she walked me through the steps to protect the account/remove the account and to contact their team to report/investigate the fraud and get a refund. I called 1-855-836-3987. They were helpful and said it would only take a few days. I also called my credit card company and cancelled my card. I will dispute the charges through them also. Thanks to all who also posted their advice.

this is the second card that google has charged a bunch of charges for things I never bought, 55 charges on 1 card and 4 on the other, Your criminals and should be in jail!!!!!!

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I just seen a charge when I checked my online banking. all you have to do is go to your bank to get your money refunded. You will probably have to get a new debit/credit card...however the purchase was made.

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I had (10) charges for $109.74 from this GOOGLE SUPERCELL crap. I tried to buy a chicken sandwich at the airport and my card was declined. I think its real f*** up how people can do this. The weather was terrible where I was and what if I needed to make an emergency purchase for a hotel or flight. I had to cancel my debit card, but whoever is doing this needs to go to HELL. Idiots. Yeap, I said HELL.

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charge on my credit card for 19.99!! CLASH OF CLANS... first ever time I paid for stuff in an online or phone game....

don't let your kids play games on your phone, download music, or anything... they don't know and your a bad parent for blaming fraud... when its probably your own kid.

Get that s**t on lock down..

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Hey just be glad it wasn't $17,000.00! There is a lot of paperwork to get rid of that crap!

  1. Had 106 C$ charged 2ce + a few more charges in the pipe line , not showing on my statement.
  2. called Google and confirmed with them that this is not Google who charged me. tel : (855)-836-3987
  3. called my bank CIBC master card, waited almost 1 hour to get to the fraud department, reported the cases to them. They cancelled the card ON THE SPOT and promised to send replacement immediately. They refused to give me a "case number" however she promised to post the reporting on my file. $. promised the charges will be reversed and an affidavit will be mailed to me. I ll see if they do all they promised. CHECK YOUR CARD EVERY DAY. THIS CREDIT cards are becoming less and less attractive.

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I live in Indonesia. My billing statement today includes an unauthorized transaction from Google *supercell GOOGLE.COM/CH GBR for 9,800 JPY. What the heck? I never save my card numbers in any google accounts. How did they get my credit card number anyway? All I can do is just calling the bank and reporting this as a fraud. But I still have to wait for another week as they said they need to investigate first. Can someone really "hit" the google people about this?

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Wow, this is crazy! This happened to me 9/5/2014 for a total of $100.00. Something needs to be done! This is obviously a scam with Google and their pretending they know nothing! They treated me like I did it and didn't care how I got my money back. They told me to have my bank to do a charge back, and I also had to get a new bank card. Im still waiting on getting my money and filling out paperwork to prosecute. But this is BS, they keep sending me emails trying to justify how I could've done this by mistake or maybe my children. Does anyone know can we sue this company!!! This is a business committing credit card fraud, I'm sure this has happened to others there just unaware.

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