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STEAMPOWERED.COM 425-952-2785 WA

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Also Appears on Statements As "STEAMPOWERED.COM BELLEVUE WA"

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If some little group of scammers are using some state of the art system to get credit card information then why are they using it for steampower.com and not buying various other things of monetary value? There has to be a connection between this company and the individuals getting CC information! Further more, if this a legitimate company and they are selling a product then they would have mailing information to the ones buying their product. Call your local Secret Service field office to report this and they have the means to track these fockers and make a case. This is a very sophisticated operation and not a bunch of kids, trust me! Be proactive and let the Secret Service know so they can do what they are paid for and thats protect US currency exchanges.

When you purchase a computer game from the popular gamer website Steam http://store.steampowered.com/, this charge identifier appears on your paper or online account statement.

I always check my bank account activity...This Morning I had 3 UNAUTHORIZED Charges to my BOFA Debit Card...One for 497.00..One for 1.97 and for 1.23 I don't know nothing about this steampowered website or whatever it is..But hopefully my bank will refund me all that was took out my account because I work too hard for CROOKS To be taking my hard earned money... So it's Most DEFINITELY A Scam!!!!!

got charged on my card $29.99 for games that I did not purchase. Credi company called me to confirm that this was fraud. Apparently a lot of people are having this problem.

I am 81 Yrs. old and don't play those games-I never even heard about this Company--I had $1094.00 taken out of My account

As of today, 2-3-2015 I received a charge made to my credit card of $165.00 Steampower.com, you can have the satisfaction of knowing you stole money from a family here in the Northeast during a major storm where we can't even afford to put oil in the tank & we are freezing! I have never in my life EVER played ANY kind of video games & can only deduce you hacked into my email account & stole the credit card information. My husband works at a $9.00an hr job & I lost my job this past September. To say dollars are tight would be putting it mildly. We are truly suffering with 3 mouths to feed & care for & the $165.00 stolen is especially painful & infuriating. Thankfully the card has been cancelled & this WILL be reported. THANKS FOR MAKING LIFE THAT MUCH HARDER FOR THOSE OF US WHO ACTUALLY WORK FOR A LIVING & DON'T SIT AROUND ALL DAY & PLAY VIDEO GAMES!!!

I was hit with three $100.00 dollar charges twice which I did not make. Google map shows one address as a UPS store in a mall and the other address is a vacant lot. Credit Card Scam written all over this

I woke up on Sunday 12/22/14 to find that I had received 2 emails from my bank stating that I had completed 2 online purchases at steampowered.com for $39.99 each. I have never heard of this website nor would I even use this website since I don't do online gaming. I called my bank and filed a fraud report and had my card cancelled immediately. Not sure how this individual got all my debit card information to even process this sale but glad I have my bank email me on all purchases made on my debit card.

I'd like to know something from all of you posting here. I wonder if we all have something in common...Do you or have you used your compromised cards at Target? If so, I think that's where our cards are being hi jacked. I was charged 394.32 8-19-2014 my bank recognized it as fraud quickly and shut down my account

There were 3 fraudulent transactions made by this site to my debit card. Done at 4am PST, totaling 250$. Fix your security or get out of the business if you cannot protect your customers but more so your non-customers who will talk about the way your company does business with the public, Major business fail! I have never given my card to anyone, it was in my possession at the time of the fraudulent transactions & am not a "gamer".. how does this business secure their transactions. Are you not a legitimate company? Do yourselves a favor and fire your securities officer and hire someone who is going to teach the company how to confirm the real customers from those who are thieves!!!

I just put a comment on here and then noticed a couple of comments saying they have dealt with this company for years and they are not scammers. Someone got the information or the kids of the household used the cards Well I don't have any kids living in my house, I don't do a lot of shopping except in local shops. I am a senior who lost my husband a year ago so usually stay home unless I absolutely have to go out. Work is my outlet. So how can you blame one group of people for everyone of these issues (kids). Yes some kids are bad but more adults are worse. Read the comments and look at the dates. This is not a recent problem What I have read it has been operating this type of activity since at least 2012. Just not good. All my cards are with me always. I am not careless. Also for the many years I have had kids in the house and have had cards this is the first time this has happened.

Any company that does not validate information regarding card transactions over the phone is as much to blame as the person stealing the card information in the first place. You not only charged my card several times in 1 day which is kind of odd in the first place. But did not verify any information at all. My bank has stopped payment on the orders placed I'm sure you aren't out anything which is a shame the minute you start loosing money I'm sure it will stop. This company as a lot of posts on other sites talking about the same thing.

I also had charges applied to my bank account from steampowered.com and steamgames.com. I have never used this service but obviously someone obtained my credit card info and attempted a purchase. I noticed this immediately...today. Contacted my bank who informed me of the process. You must wait until the charges actually debit and are not just pending In the meantime try to contact the company. Which as most have probably realized, is nearly impossible.. first you must set up a "support account" then submit a ticket by contacting support. There is no phone number. It must be done by ticket. When submitting your "ticket" or "asking a question" use Product (type in free hand)"Product not listed" (I had to type in every letter of alphabet to find a product listing.....frustrating), Category pick - "Purchases and payments", and then - "purchase failure". On the support site it lists information you must send them. Make sure to keep copies of all your correspondence and responses as well as your charges on your account. If you need to go thru bank channels it could be up to 90 days for charges to be reimbursed.

Scammed. I want to see these fuck heads go to jail. I go on holidays, use my credit card at the airport, then come home to whacks of fraudulent charges. I think the police need to shut down this business.

Here is a number to call for fraudulent charges 1-425-889-9642 ext 428 or 1-425-577-1549

Found unauthorized charge on my card today and it came from your company. Your company is as responsible as the individual creating fraud. Your business needs shut down or changed. If you can't do it, then the government or some individual should. If I lived close enough, I'd be glad to show up and burn the place down since the law and the company isn't putting a stop to the fraud. Either you as the company put a stop to the fraud happening through your company, or I encourage anyone out there to do it by what ever means necessary.

I seem to be yet another victim. I had 8-charges of 100.00 from this site at 1am in a row. I do not play games and I was sleeping. It actually hit both my husbands and my CC. Our bank caught it. What a pain. You obviously have this happening over and over. I think an investigation should be done.

Added my credit card on itunes and creating an Apple ID, to redeem a 2 card for 20 dollars as I intended to buy words with friends to get rid of unwanted adds and my wife likes to play Candy Crush, but she never buys any clues. Now I have received 3 unathourised transactions totalling 287 AUD, when I went to support and tried to create an account it said I already had one. I have not played any online games, except for free games on an Ipad.

I just had my credit card blocked and a couple of days ago. There was a charge from steamgames.com for a hundred. There were two more charges from steamgames that the bank blocked. One was for another $100 and then they had the balls to try for $10,000 Sounds like teen age hackers to me, adults would not be so experienced with facts of life to try to charge more than likely one time daily limits.

STEAMGAMES.com 49.99
STEAM POWERED.com 49.99

Mysterious charges on my personal bank account back to back while at work.

I HAVE NEVER USED STEAM. Cancelled bank card disputing bank charges with bank. 3-13-15 Few days to hear anything. Only connection I've made so far is my packages shipping from Seattle Washington on Amazon.com and multiple complaints over fraud card statements showing STEAMGAMES.com STEAMPOWERED. Com Seattle Washington . Look I'm hip been around for a minute, and I'm telling you thiefs are banking on selling game pin numbers. Hey here's an idea stop arresting people for smoking sweet ganja and arrest them for fraud .

$495 made of fraudulent purchases. Police report filed.

Scammed. I want to see these fuck heads go to jail. I go on holidays, use my credit card at the airport, then come home to whacks of fraudulent charges. I think the police need to shut down this business.

People who post on here need to stop being stupid and blaming Steam for the fraudulent charges. Someone--a physical human being--somewhere, entered in YOUR card information. Steam didn't somehow steal it out of your pocket and made you start buying games. Check with your children first, otherwise your card information has been stolen. Cancel the card and get a new one with your card provider. Your card provider should have some sort of fraud protection, to be able to stop payments and give the money back to you.

I knew several kids when I was younger who took their parents' cards, or entered in random numbers until they happened to have a legitimate card number, and used that to buy games. Security is much tighter nowadays, but there's a lot of ways people can steal your information. Did you know that if someone's intelligent enough, they can steal your card information from the electronic chip in it with their phones just by walking past you? Yeah. And the longer you keep using the same card that THEY HAVE THE INFORMATION FOR, the more money you lose.

Steam IS a legitimate and safe-to-use website and program. I've been using it for nearly ten years and have never had a single issue.

To the person who posted on 12/03/2013...someone is also working on the inside of this company...to have so many unauthorized transactions? come on, Einstein...think about it

1-425-889-9642 this is the phone number of steam games, steam powered they are stealing money from my account. Unauthorized charges. They will continue to do it also. you will have to cancel your card and replace it.

Hi I'm from Australia I use MasterCard now the question is? Who can stop this on the 10/05/15 I got pinched of a total of $376.47 in 3 transactions which makes 300USD , I do not understand how they got my information I have never put my card information in any game site or anywhere besides Paypal and i live alone. Which I presume safe Paypal! Is it possible that theres a skimming going on ATM's or something alike? or by any chance Paypal got hacked, or my bank !! Feel so upset, and I hope this scam organisation gets caught. GRRRRR

3 $100.00 charges only seconds apart at 1:30Am. No kids and I don't play video games. This seems to be a longtime problem with this company, I am going to file a police report for fraud.

On 3/17/20 I bought a steam card and I went to use and it was telling me that it was used already and I DIDN'T GET TO USE IT so I'm asking to to find out what time and date it was used

www.steampowered.com is a legit company (it's Steam for those people who play computer games). The fact that you received a bill from Steam doesn't mean that this is a scam. I can think of three possible explanations:

  1. You forgot that you actually bought something on Steam (maybe for someone else);

  2. One of your relatives used your credit card without your knowledge;

  3. Your credit card is compromised and being potentially abused by gangs of 13 year old Counter Strike players - contact your bank!

The simplest explanation is almost always the correct explanation. Secure financial transactions in the US lag behind the rest of the industrialized world because the customer has no legal rights. Think about this in November 2020.

This is a legitimate site. I've used Steam for 8 years now, but my credit card company wanted me to verify a charge here since it was the first time buying something with my new card. If someone's finding fradulent charges to this site, then it's most likely from someone getting the CC # else where and simply wanting to buy computer games with that information. It's not a lack of security on Steam's part.

I just had to cancel my DirectExpress Master card (9061) and order a new card due to fraudulent activity from STEAMGAMES.COM,BELLEVUE,WA and STEAMPOWERED.COM,SEATTLE,WA. My debit card has 8 transactions from these two vendors, totaling $539.92. I was unable to pay my rent because of this! I live alone. I do not play any games, nor have I heard of these companies until I was victimized by someone through their websites.

I called 425-824-4843 and left two messages asking them to remove these charges from my card. All charges still show as pending from 5/3/15 between 12:43:29 and 13:00:11 Pacific time. There are 4 charges of $59.99 from SteamPowered and one charge of $59.99 + three charges of $79.99 from SteamGames.

If these charges are not removed, my bank will proceed to file fraud claims once they clear.

3 charges for 205.00 has been applied to my credit card. I'm contacting the BBB and also the police department to file charges. If I have to I will find someone even higher up to listen to what all these people have posted. Your company needs some serious revamping or closed for fraud. You need to come up with a way to know whether the people making these charges on the accounts are really who the accounts belong too. I want the charges removed from my card immediately. I have called your complaint department. I have never heard of any company running without someone to answer the phone on complaints. Let's just see if you actually call...like your little statement on the phone said you would.

Steampowered.com is Valve Company and their contact # is 425-889-9642. When you call it says to press option 7 if you have questions regarding charges made to your card. They ask you to leave your name, phone number and last 4 digits of your card # and someone from billing will contact you within 48 hours. I did leave a message, but not my credit card info.

On April 18th, my wife's debit card was used by someone to charge $14.99 to Steamgames.com and two days later there was another charge for $59.99 from Steampowered.com. Neither myself nor my wife play video games and we do not have children. No purchases we made by her on this card for 2 weeks prior to the fraudulent charges being made so I so not believe that either of these websites acted as a CC processor for any transaction that is not game related. I Contacted the bank and disputed charges and cancelled the card associated with the account. I also contacted Steampowered.com to let them know that I don't recognize the charges are that they are being contested, but have yet to hear back from them. I have no clues or opinion about who might have taken the credit card info or how they got it.

On 3/17/20 I bought a steam card and I went to use and it was telling me that it was used already and I DIDN'T GET TO USE IT so I'm asking to to find out what time and date it was used

recieved 4 seperate $100.00 charges on16March2014 sunday... recieved a phone call asking if I authorized charges which I did not. Working with my bank to file report... one $100 charge was refunded however, 3 $100.00 charges have posted. Last 4 of the card is 3916 exp is 04/16

You have placed several charges onto my bed it card that was hacked from this recent Target Store mishap, $520 approximately. I know this from my statement online. I have requested them not to process the transactions from you. Hopefully you will be able to track whomever did this with my card. I am very very upset.

WELL MY CARD DIDNT HAVE ENOUGH ON IT TO USE..SO WHO EVER IS DOING THIS GOT ON MY CREDITONE CARD, CHANGED MY USERNAME AND PASSWORD AND MADE A INSTANT PAYMENT TO MY CARD FROM MY BANK! INSTANT PAYMENT COST 9.95, AND THEN THEY SENT 499.95 FROM MY BANK ACCOUNT TO THE CARD, THEN PROCEEDED TO CHARGE OVER 470.00 TO MY NOW FAT CREDIT CARD! DEALING WITH THE BANK AND CREDIT CARD COMPANY AND APPARENTLY NO ONE IS GOING TO STOP WHO EVER IS DOING THIS, I CAN ONLY HOPE MY OVERDRAFT FEES AND ALL MY MONEY IS CREDITED BACK TO MY BANK, BUT THE CARD CO SAYS IT WILL TAKE 60-90 DAYS!

Just got hit for two charges @ $39.00 each. Caught these charges while in pending status. Cancelled my card. Hopefully I get refunded by my bank with out having to jump through hoops. AND NO I DID NOT order any games from this company nor have I ever... seem like these are computer geeks hacking your card to by computer games...put your freedom at risk for computer games? You have to bee a geek.

Someone has been using my credit card to buy games without my authorisation.

I have been charged for 2x $ 49.08 by steampowered.com bellevue seattle,now my question is to the banks,they are obviously aware of these fraudulant charges by previous reports so why do they not contact the cc holder to confirm ligit purchase after all if you can not stop online hacking of credit cards then,every person who has a cc should cancel it and maybe then you will find a better way to protect us from online fraud by what might just be little geeks who should be punished by law once found.

To all those saying this is a fraud company: Steam is a completely legitimate company! Some other person must have gotten a hold of your card details and made unauthorized charges to purchase games.

Had charges on my visa debit card from Seampower.com and realized my carded had been compromised. Talked to fraud division at Visa to report it, they reversed charges and told me to call the FBI. FBI told me to call the Secret Service and never thought they would return my call. They did return my call but did'n't seem too concerned other that to tell me to cancel my card. It is obvious to me from past experience that this is some kind of front company for a major credit card fraud operation. i can promise that I am going to exercise all avenues to launch an immediate investigation of this company and it would be my personal advise to all people involved in this scam to either turn themselves in or leave the country permanently. The game is over for you and jail time is on the way for all you scum. I dare you to continue this for my benefit cause you messed with the wrong person!!!!!!

You might have bought or downloaded a app from kindle like me or online criminals are buying the games and reselling them on websites I just got taken for 100 dollars best bet is to cancel your card right away. Good luck.

I received two 100$ charges on my credit card without authorization from STEAMPOWERED.COM BELLEVUE USA. Luckily, my credit card company monitors my charges and issues an alert to the possibility of charges. I received an email from my CC company at 230am when I was sleeping and then in the day received two calls from them to advise. I don't play online games that are for purchase. My credit card company has filed a dispute. I also have no children and no other party has access or authorization to use the card.

I've never heard of this site until 7/23 when i check my Capital One MasterCard & seen an unauthorized purchase from "steamgames.com" for $18.99 then today, a week later 7/30, two more unauthorized purchases for $10 from the website stated previously & "steampowered.com" I hardly play games, yet alone on the computer. Y'all have a SERIOUS issue that's apparently been going on for YEAAARS. I hope the bastards behind this are stopped.

Who the hell are you people? And what makes you think that I would spend $495.99 on a game? My card stays with me at all times, I am not a gamer and would like to know how the hell you are getting away with this? Police report has been filed, as well as card cancelled.

Between the dates of 20/09/12-03/06/13. your company has been billing my credit card without my authorisation for game purchases i have not made. i would like the company to stop allowing any purchases being made and the money refunded.

It is an outrage that you good people have been scammed by this ruthless organization. Please send your credit card information to me at iam@fuckingmoron.com and I will negotiate your refund and put this company out of business.

All in one day 11/16/13 I was charged three times $24.99. I did not order anything from this site, I've never even heard of this site! I want a full refund for all 3 charges!

I have several charges on my credit card which are fraudulent. I want this money fully refunded, along with any bank fees, and I also want to know who has been making these purchases.

Steampowered.com Ok. First off. Yes some of these reports could be someone (physically) stealing card information or their child. You don't need to be soooo rude to people about it as you are defending the company. 2 When a company does fraudulent things they DON"T DO IT TO EVERY CARD or EVERY PERON! that would be stupid and make them look bad. 3 Being band from the site for asking for a refund thro the bank or "charging them back" is... you guessed it, part of being Fraudulent. So, some of us HAVE been scammed by this company! It sucks and whether it's the company it's self or a person working there makes no difference. The point is it was authorized for 1 purchase. It was not agreed to pay more then that. that in and of itself = fraud. They are not returning phone calls, which anyone will tell you insinuates Fraud! I'm sure the company is legit but that doesn't mean something isn't happening here. Too many of us have the same story here. That's not a coincidence. If it's not the "Companies" fault then there is obviously someone hacking their site/or works/worked for them and that is still their problem to find and fix. They should be aware of what's happening as reviews like these will hurt their company's rep & their customer returns. If you are being charged & you know it's not someone in your household, Yes report it. to the bank and make a police report if you'd like so it's documented & will force the company to look into things further. Hope this helps some of you & I apologize for those who have been super rude and down right mean in their "helpful" comments, cause no one else will. and thank you for warning others.

This is an online merchant. If you are receiving fraudulent charges on your credit card statement please work with your bank to have the charges reversed and your card numbers changed. I've used this service for years and I can tell you first hand that this company is legitimate. Most likely either your credit card information has been stolen or someone who has physical access to your card has been using this information.

http://www.huffingtonpost.com/jason-alderman/credit-card-theftb1163252.html

If your son/daughter has been purchasing games or software without your permission I don't see how it should be up to the company to be responsible. That seems like a issue that should be addressed within the family.

Stop selling games without authorization

Wtf is going on what is "STEAMPOWERED" you guys or who ever the fuck it is that's Behide this is taking money out of peoples account including mines. Almost $1000 has been taken out of my account!!!!! I called left a msg and of course no call back. Or never heard of your guys a day in my life UNTILL now. You low life's need a REAL life and not hacking into people account to get money. What type of bullshit is this???? I called 1-425-889-9642 and all I could do is leave a damn voicemail??? I hope and pray who ever is behiden this that it gets shut down for good. You low life's. Hacking on to peoples account for our hard working money. Smh don't waste your time calling that number it's no help. Call your banks and canceled your bankcard and file a report about this website www.steampowered.com

I have been charge twice by your company on the 10/05/2014 $78.82. I have know idea of your companies products or services, but I do no I have no account with you or ever had one. It appears your company has security problems and I suggest ethical ones also. I live in Western Australia I want my money refunded.

I got my credit card statement in ( Bank of America) and saw a charge for 100.00 for steamgames.com, I called my credit card company and cancelled my card. This business need to be stopped.

got charged on my card $29.99 for nine times games that I did not purchase. Credi company called me to confirm that this was fraud.

I'd like to know something from all of you posting here. I wonder if we all have something in common. Do you or have you used your compromised cards at Target? If so, I think that's where our cards are being hi jacked. I was charged 394.32/ 8-19-2014 my bank recognized it as fraud quickly and shut down my account.

Just had to cancel my credit card due to $500 of fraudulent purchases made to this site (yesterday). I have never purchased anything at this site (or any other gaming site for that matter as my husband and I don't game, and have no children).

Would be nice for this company to implement more stringent security checks for credit card purchases.

Wtf is going on what is "STEAMPOWERED" you guys or who ever the fuck it is that's Behide this is taking money out of peoples account including mines. Almost $1000 has been taken out of my account!!!!! I called left a msg and of course no call back. Or never heard of your guys a day in my life UNTILL now. You low life's need a REAL life and not hacking into people account to get money. What type of bullshit is this???? I called 1-425-889-9642 and all I could do is leave a damn voicemail??? I hope and pray who ever is behiden this that it gets shut down for good. You low life's. Hacking on to peoples account for our hard working money. Smh don't waste your time calling that number it's no help. Call your banks and canceled your bankcard and file a report about this website www.steampowered.com

Please stop accepting credit card charges from minors!!!!!!!!!!!!! Are you idiots or what? How many pissed off people do you need to get the message through to you?

My card has been used without authorisation. Somebody bought a game for $5.38, which appeared on my statement.I want this money refunded as I couldn't complete a transaction.

Can you help? What is this charge?

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