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What is it?

When you purchase a computer game from the popular gamer website Steam, this charge identifier appears on your paper or online account statement.

Jun 25 & June 27 there are charges for 29.99 on each date to my Discover Card. I do not play games on my computer. Can you help find out who charges these?

Had three charges from and one credit all done on my Mastercard. I do not play games and did not authorize these charges. Notified bank & reports it as fraud. I'm glad I check my statements often and caught this when I did.

Any company that does not validate information regarding card transactions over the phone is as much to blame as the person stealing the card information in the first place. You not only charged my card several times in 1 day which is kind of odd in the first place. But did not verify any information at all. My bank has stopped payment on the orders placed I'm sure you aren't out anything which is a shame the minute you start loosing money I'm sure it will stop. This company as a lot of posts on other sites talking about the same thing.

I'd like to know something from all of you posting here. I wonder if we all have something in common...Do you or have you used your compromised cards at Target? If so, I think that's where our cards are being hi jacked. I was charged 394.32 8-19-2014 my bank recognized it as fraud quickly and shut down my account

I woke up on Sunday 12/22/14 to find that I had received 2 emails from my bank stating that I had completed 2 online purchases at for $39.99 each. I have never heard of this website nor would I even use this website since I don't do online gaming. I called my bank and filed a fraud report and had my card cancelled immediately. Not sure how this individual got all my debit card information to even process this sale but glad I have my bank email me on all purchases made on my debit card.

There were 3 fraudulent transactions made by this site to my debit card. Done at 4am PST, totaling 250$. Fix your security or get out of the business if you cannot protect your customers but more so your non-customers who will talk about the way your company does business with the public, Major business fail! I have never given my card to anyone, it was in my possession at the time of the fraudulent transactions & am not a "gamer".. how does this business secure their transactions. Are you not a legitimate company? Do yourselves a favor and fire your securities officer and hire someone who is going to teach the company how to confirm the real customers from those who are thieves!!!

got charged on my card $29.99 for games that I did not purchase. Credi company called me to confirm that this was fraud. Apparently a lot of people are having this problem.

on June 14-2014 my credit card had numerous charges from this site. Scam site. Card has been cancelled.

On April 18th, my wife's debit card was used by someone to charge $14.99 to and two days later there was another charge for $59.99 from Neither myself nor my wife play video games and we do not have children. No purchases we made by her on this card for 2 weeks prior to the fraudulent charges being made so I so not believe that either of these websites acted as a CC processor for any transaction that is not game related. I Contacted the bank and disputed charges and cancelled the card associated with the account. I also contacted to let them know that I don't recognize the charges are that they are being contested, but have yet to hear back from them. I have no clues or opinion about who might have taken the credit card info or how they got it.

About 20 @ $29.99 fraudulent charges to my account today. Had cards in my possession the entire time. Hopefully you can catch whoever has my account #'s. Card has been cancelled.

3 charges for 205.00 has been applied to my credit card. I'm contacting the BBB and also the police department to file charges. If I have to I will find someone even higher up to listen to what all these people have posted. Your company needs some serious revamping or closed for fraud. You need to come up with a way to know whether the people making these charges on the accounts are really who the accounts belong too. I want the charges removed from my card immediately. I have called your complaint department. I have never heard of any company running without someone to answer the phone on complaints. Let's just see if you actually your little statement on the phone said you would.

I was hit with three $100.00 dollar charges twice which I did not make. Google map shows one address as a UPS store in a mall and the other address is a vacant lot. Credit Card Scam written all over this

multiple charges on my credit card dated 06-14-2014. Were not from me. Credit card is cancelled. Site is a scam.

I have had a total of $ 553.86 taking out of my account and not happy about it. On March 12 I had one for $ 5.71, Mar 21st three for $ 57.80 and one for $ 28.91 as well on the 24th six for $ 57.64. Not happy about this and I believe that people that are running this business, if it is legit, are a bunch of crooks and very sick. I have not had my card out of my procession at any time recently or in the past. It is always on my person. I have not authorized any purchases for games and never been on your site until now to find what this was all about. i don't game at any time and don't intend to start at my age. People like YOU need things like THIS to happen to you or your family. I believe that this type of organization and people like you have working for you have abuse many people. All of you should be strung up and castrated. Yes I am upset because and I am sure I am not alone can't afford this kind of garbage. I have to live and I do work. If you are doing this for a living go out and get a job instead of screwing people around. When and if you get caught I hope you go to jail and the keys are thrown away with know access outside of the cell. You don't deserve any kind of freedom. You can ROT in the small cell by your self. You are the worse kind of scum bags that words can say. My advice to anyone out there check your accounts regularly and even if you have fifty cents coming out that you know nothing about check it out. Report it. I should have done that the first one I received. NASTY, NASTY PEOPLE which really makes todays world more than not trust worthy. EVERYONE BE CAREFUL

To all those saying this is a fraud company: Steam is a completely legitimate company! Some other person must have gotten a hold of your card details and made unauthorized charges to purchase games.

If you have had a fraudulent charge on your card, call your credit card company. You will want to know if there have been any other fraudulent charges; it's rarely only one.

I've never heard of this site until 7/23 when i check my Capital One MasterCard & seen an unauthorized purchase from "" for $18.99 then today, a week later 7/30, two more unauthorized purchases for $10 from the website stated previously & "" I hardly play games, yet alone on the computer. Y'all have a SERIOUS issue that's apparently been going on for YEAAARS. I hope the bastards behind this are stopped.

Scammed. I want to see these fuck heads go to jail. I go on holidays, use my credit card at the airport, then come home to whacks of fraudulent charges. I think the police need to shut down this business. 49.99
STEAM 49.99

Mysterious charges on my personal bank account back to back while at work.

I HAVE NEVER USED STEAM. Cancelled bank card disputing bank charges with bank. 3-13-15 Few days to hear anything. Only connection I've made so far is my packages shipping from Seattle Washington on and multiple complaints over fraud card statements showing STEAMPOWERED. Com Seattle Washington . Look I'm hip been around for a minute, and I'm telling you thiefs are banking on selling game pin numbers. Hey here's an idea stop arresting people for smoking sweet ganja and arrest them for fraud .

My credit card was charged $100 dollars at a time for $800 in just a few minutes. I have no kids in my house and I have always had my card with me. I have never played games. Extra security needs to be added to your site. Your current security is obviously not working!!! The sites were STEAMPOWERED.COM and STEAMGAMES.COM

Scammed. I want to see these fuck heads go to jail. I go on holidays, use my credit card at the airport, then come home to whacks of fraudulent charges. I think the police need to shut down this business.

Same shit as everyone else...

2/26/2014 pending charges for $100.00 $100.00 $50.00 $100.00 $100.00 All set to be taken out on 2/28/2014

You have placed several charges onto my bed it card that was hacked from this recent Target Store mishap, $520 approximately. I know this from my statement online. I have requested them not to process the transactions from you. Hopefully you will be able to track whomever did this with my card. I am very very upset.

I just put a comment on here and then noticed a couple of comments saying they have dealt with this company for years and they are not scammers. Someone got the information or the kids of the household used the cards Well I don't have any kids living in my house, I don't do a lot of shopping except in local shops. I am a senior who lost my husband a year ago so usually stay home unless I absolutely have to go out. Work is my outlet. So how can you blame one group of people for everyone of these issues (kids). Yes some kids are bad but more adults are worse. Read the comments and look at the dates. This is not a recent problem What I have read it has been operating this type of activity since at least 2012. Just not good. All my cards are with me always. I am not careless. Also for the many years I have had kids in the house and have had cards this is the first time this has happened.


I got my credit card statement in ( Bank of America) and saw a charge for 100.00 for, I called my credit card company and cancelled my card. This business need to be stopped.

$495 made of fraudulent purchases. Police report filed.

Well, add me to this very long list of fraudulent charges for STEAMPOWERED! I was charged $450.00 and then $58.00 on my credit card. Thankfully, the bank caught it. Canceled the card. Police report made. Investigations in progress! Hassle, hassle, hassle! Why don't you rip-off folks do ligit work for your money like I do? Just make sure I don't find you in a dark alley some time! Oh boy! :)

On March 7, was charged 3 times by I was not even on this computer that day and I do not even know this company. The biggest amount was 399.00. Now I ask you, a 73 year old woman on Social Security buying games for 399.00. I don't thing so. I am filing fraud charges against this company.


To be clear, the site is NOT a scam, and is in fact the largest and most respected online gaming storefront. As it is an online marketplace, it is common for stolen credit card information to be used there, and also common for children to make purchases without permission.

They just hacked my wife's account and took out 500.00. My question is, why isn't this company doing anything about this? I'm see all these victims of this same scam from the same company and they don't respond? They should also be held accountable for reason for not suspending their games or whatever it is they are pushing, until this is resolved. SteamPowered we contacted our lawyer and if you don't fix this, IT'S ALL ON YOU!!!!!

Two $100 fraudulent transactions by steamgames today. I don't play games online. I will file charges with local sheriff office, report Steamgames to Secret Service for these fraudulent transactions and call our lawyers to help work on this.

For you dunces demanding refunds on this forum, this forum is NOT owned by steam games! Stop being stupid and posting your private info here!

Here is a number to call for fraudulent charges 1-425-889-9642 ext 428 or 1-425-577-1549

I received two 100$ charges on my credit card without authorization from STEAMPOWERED.COM BELLEVUE USA. Luckily, my credit card company monitors my charges and issues an alert to the possibility of charges. I received an email from my CC company at 230am when I was sleeping and then in the day received two calls from them to advise. I don't play online games that are for purchase. My credit card company has filed a dispute. I also have no children and no other party has access or authorization to use the card.

I've been charge $4.41 for something I have never purchase or didn't have any idea where it was coming from until I checked my account and saw that it was coming from Steampowered.I don't even play games. Someone needs to put a stop to these crooks.

I'm furious that this company is making fraudulent charges and no one is shuting down this website or setting up a security set for purchasing.

1-425-889-9642 this is the phone number of steam games, steam powered they are stealing money from my account. Unauthorized charges. They will continue to do it also. you will have to cancel your card and replace it.

I have been charged for 2x $ 49.08 by bellevue seattle,now my question is to the banks,they are obviously aware of these fraudulant charges by previous reports so why do they not contact the cc holder to confirm ligit purchase after all if you can not stop online hacking of credit cards then,every person who has a cc should cancel it and maybe then you will find a better way to protect us from online fraud by what might just be little geeks who should be punished by law once found.

Not only do I also have multiple charges from this site, I also cannot contact them without setting up my own profile and giving them my information. This is bull shit and I should not have to go through all of this hassle. I hope there is a way to catch these people and the web owner should be cooperative in giving the authorities this information.

Received call from Wells Fargo fraud dept questioning $59.99 charge from WF was on top of this contacted me as soon as it appeared, if they catch the A H will prosecute. is Valve Company and their contact # is 425-889-9642. When you call it says to press option 7 if you have questions regarding charges made to your card. They ask you to leave your name, phone number and last 4 digits of your card # and someone from billing will contact you within 48 hours. I did leave a message, but not my credit card info.

Who the hell are you people? And what makes you think that I would spend $495.99 on a game? My card stays with me at all times, I am not a gamer and would like to know how the hell you are getting away with this? Police report has been filed, as well as card cancelled.

This is an online merchant. If you are receiving fraudulent charges on your credit card statement please work with your bank to have the charges reversed and your card numbers changed. I've used this service for years and I can tell you first hand that this company is legitimate. Most likely either your credit card information has been stolen or someone who has physical access to your card has been using this information.

If your son/daughter has been purchasing games or software without your permission I don't see how it should be up to the company to be responsible. That seems like a issue that should be addressed within the family.

I have reported this to my bank and i am going to file a police report i purchased 2 games and now i am finding charges to my account that where not mine i want full refunds and ill be taking my money somwhere else.Scammers.

3 $100.00 charges only seconds apart at 1:30Am. No kids and I don't play video games. This seems to be a longtime problem with this company, I am going to file a police report for fraud.

My American Express card was charged $5.00 on Nov. 12 from Bellview, WA. I reported it as a fraud and am getting a new card. It pays to check you credit card accounts often.

Just got hit for two charges @ $39.00 each. Caught these charges while in pending status. Cancelled my card. Hopefully I get refunded by my bank with out having to jump through hoops. AND NO I DID NOT order any games from this company nor have I ever... seem like these are computer geeks hacking your card to by computer games...put your freedom at risk for computer games? You have to bee a geek.

Fortunately checked my online banking account a few days ago and discovered five different charges totaling $502 had been charged to my BofA debit card. Got card shut down and filed a file report with BofA. I rarely shop at Target but do remember using this card there a couple of months ago. My charges were shown as processing and Bof A has already been able to return most f money to my account. Shit happens. Have to waste time dealing with stuff like this but you have to be diligent checking accounts because there are a ton of scumbag ripofff artists in the world.

I didn't make this chaarge of 49.99. I request a refund.

Granted this company could be legitmate but I feel they also have a legal (and moral) obligation to put in place security protocols to ensure that someone who is using a bank card or credit card is the ACTUAL OWNER of that account. Luckily I caught this before too many charges were brought against my card and cancelled it ASAP. As it is I'm looking at filing claims and paperwork to get back approximately $270 in fraudulent charges.

I have been getting unauthorized charged on my card from this site.

one charge of $50 and then four consecutive for $100 went thru on my card UNAUTHORIZED...I'M A 54 yr old person who has no interest in brainless video games. My card was compromised by this moronic company....lets put them out of business....they have no right to do this....filed a police report...

hijos de la chingada me estan cobrando algo indebido que nunca compre les voy a cortar los huevos.

we don't play video games and I don't know how you can bill for something we didn't order or buy?

2 charges on my card today from STEAMPOWERED.COM for $14.99 each. I did not make these purchases.They used my paypal debit card # illegally.Got it sorted, thank God! I hope they fry in hell.

Just had to cancel my credit card due to $500 of fraudulent purchases made to this site (yesterday). I have never purchased anything at this site (or any other gaming site for that matter as my husband and I don't game, and have no children).

Would be nice for this company to implement more stringent security checks for credit card purchases.

paying a bill online when i saw a charge for $499. not sure what kind of security u mooks have but u need to get it fixed.

From Feb 14th to 17th 2014 I was charged over 12 charges of over 600 dollars from steam in Europe, The messed up part is I have a Steam account that was not comprimised, it was linked to my paypal. So I think what happened is someone hijacked my paypal and used it to make purchases on their Steam account. So I have contact Steam and told them someone is using my paypal to make purchases on Their steam account and have not heard from them in 3 days. What a shit company , I will not uppoert this company anymore.

My credit/debit card was charged $495 from 2 additional charges from (each under $2) were also charged. The $495 posted but then a $495 credit from came through. I have never bought an online game subscription.

This company needs to be brought to the attention of the Washington State Attorney General's office. I recommend everyone posting here do that. They are doing something very fishy.

It is an outrage that you good people have been scammed by this ruthless organization. Please send your credit card information to me at and I will negotiate your refund and put this company out of business.

Between the dates of 20/09/12-03/06/13. your company has been billing my credit card without my authorisation for game purchases i have not made. i would like the company to stop allowing any purchases being made and the money refunded.

As of today, 2-3-2015 I received a charge made to my credit card of $165.00, you can have the satisfaction of knowing you stole money from a family here in the Northeast during a major storm where we can't even afford to put oil in the tank & we are freezing! I have never in my life EVER played ANY kind of video games & can only deduce you hacked into my email account & stole the credit card information. My husband works at a $9.00an hr job & I lost my job this past September. To say dollars are tight would be putting it mildly. We are truly suffering with 3 mouths to feed & care for & the $165.00 stolen is especially painful & infuriating. Thankfully the card has been cancelled & this WILL be reported. THANKS FOR MAKING LIFE THAT MUCH HARDER FOR THOSE OF US WHO ACTUALLY WORK FOR A LIVING & DON'T SIT AROUND ALL DAY & PLAY VIDEO GAMES!!!


I just found fraudulent charges on my visa from 10-14-2014. Totaled in $176 from Steampowered and $60 from EA video. Canceled my card and is being investigated by my bank. I will prosecute when they find out who stole my number. I do shop at Target, but I was issued a new credit card after the Target credit card scandal, so I don't think my number was hacked from Target. I did recently purchase a marketing advertisement for my business from Facebook, so I'm thinking that's where it came from, considering this is the first time someone has stolen my credit card number. Beware folks and stay vigilant in checking your bank statement.

got charged on my card $29.99 for nine times games that I did not purchase. Credi company called me to confirm that this was fraud.

My card has been used without authorisation. Somebody bought a game for $5.38, which appeared on my statement.I want this money refunded as I couldn't complete a transaction.

I just had my credit card blocked and a couple of days ago. There was a charge from for a hundred. There were two more charges from steamgames that the bank blocked. One was for another $100 and then they had the balls to try for $10,000 Sounds like teen age hackers to me, adults would not be so experienced with facts of life to try to charge more than likely one time daily limits.

Added my credit card on itunes and creating an Apple ID, to redeem a 2 card for 20 dollars as I intended to buy words with friends to get rid of unwanted adds and my wife likes to play Candy Crush, but she never buys any clues. Now I have received 3 unathourised transactions totalling 287 AUD, when I went to support and tried to create an account it said I already had one. I have not played any online games, except for free games on an Ipad.

246.00 was charge twice to my account. I do not play are purchase game or software.i am going to file a police report and report to bbb because it seems that this act has been going on with a lot of costumers all over the country. these sites are rig to buy you time to collect

Someone has been using my credit card to buy games without my authorisation.

You might have bought or downloaded a app from kindle like me or online criminals are buying the games and reselling them on websites I just got taken for 100 dollars best bet is to cancel your card right away. Good luck.

recieved 4 seperate $100.00 charges on16March2014 sunday... recieved a phone call asking if I authorized charges which I did not. Working with my bank to file report... one $100 charge was refunded however, 3 $100.00 charges have posted. Last 4 of the card is 3916 exp is 04/16

Somebody has been using my credit card to purchase games on your website since Feb 28, 2012. It is unauthorized and illegal. please do something about this in your system.

My son is been using my credit card without permission to buy a games. I would like for this company to stop selling this games and charging my card. His a minor . Thank You. Sincerely Mrs. Perrault.Contact me 850-384-4463.

People who post on here need to stop being stupid and blaming Steam for the fraudulent charges. Someone--a physical human being--somewhere, entered in YOUR card information. Steam didn't somehow steal it out of your pocket and made you start buying games. Check with your children first, otherwise your card information has been stolen. Cancel the card and get a new one with your card provider. Your card provider should have some sort of fraud protection, to be able to stop payments and give the money back to you.

I knew several kids when I was younger who took their parents' cards, or entered in random numbers until they happened to have a legitimate card number, and used that to buy games. Security is much tighter nowadays, but there's a lot of ways people can steal your information. Did you know that if someone's intelligent enough, they can steal your card information from the electronic chip in it with their phones just by walking past you? Yeah. And the longer you keep using the same card that THEY HAVE THE INFORMATION FOR, the more money you lose.

Steam IS a legitimate and safe-to-use website and program. I've been using it for nearly ten years and have never had a single issue.

you guys suck My Credit card was scammed I want my money back ASAP

All in one day 11/16/13 I was charged three times $24.99. I did not order anything from this site, I've never even heard of this site! I want a full refund for all 3 charges!

I have reported this to my bank and i am going to file a police report i purchased 2 games and now i am finding charges to my account that where not mine i want full refunds and ill be taking my money somwhere else.Scammers.

This is a legitimate site. I've used Steam for 8 years now, but my credit card company wanted me to verify a charge here since it was the first time buying something with my new card. If someone's finding fradulent charges to this site, then it's most likely from someone getting the CC # else where and simply wanting to buy computer games with that information. It's not a lack of security on Steam's part.

This seams to be a theme with Discover Card and this steam company.

i also got charged on my debit card from I never heard of the website before. what do I do? cannot create an account. too confusing.

I also had charges applied to my bank account from and I have never used this service but obviously someone obtained my credit card info and attempted a purchase. I noticed this Contacted my bank who informed me of the process. You must wait until the charges actually debit and are not just pending In the meantime try to contact the company. Which as most have probably realized, is nearly impossible.. first you must set up a "support account" then submit a ticket by contacting support. There is no phone number. It must be done by ticket. When submitting your "ticket" or "asking a question" use Product (type in free hand)"Product not listed" (I had to type in every letter of alphabet to find a product listing.....frustrating), Category pick - "Purchases and payments", and then - "purchase failure". On the support site it lists information you must send them. Make sure to keep copies of all your correspondence and responses as well as your charges on your account. If you need to go thru bank channels it could be up to 90 days for charges to be reimbursed.

Your company put $199.99 three times to my debit card...I see that I am one of many. If your business is legitimate, you really need to up your security..I never have done business with this company. My bank is returning the fraudulant funds to my acct.

I have been charge twice by your company on the 10/05/2014 $78.82. I have know idea of your companies products or services, but I do no I have no account with you or ever had one. It appears your company has security problems and I suggest ethical ones also. I live in Western Australia I want my money refunded.

To the person who posted on 12/03/2013...someone is also working on the inside of this have so many unauthorized transactions? come on, Einstein...think about it

I was alerted to several attempted charges this morning on a card that I rarely use. I last used it online to buy a legit software from a different company. I have never had a problem before that. It seems that steam and their parent company could easily beef up the payment entry requirements which would make it more difficult for the thieves to steal the money..but, if the company surely knows that they are received thousands+ in fraudulent gaming sales, they ARE responsible for their portion of it and need to strengthen their approval process for payments and purchases. If you do have kids, sorry, you are responsible and you need to cancel the card and make sure that they cannot access your financial information EVER. They are thieves too.

Stop selling games without authorization

wtf my kids are to young to even read numbers its not your kids.

I seem to be yet another victim. I had 8-charges of 100.00 from this site at 1am in a row. I do not play games and I was sleeping. It actually hit both my husbands and my CC. Our bank caught it. What a pain. You obviously have this happening over and over. I think an investigation should be done.

Fraudulent charge to my credit card, June 20, 2013. You owe me $186.75.

Today I received a phone call from my Bank reporting possible fraud on my account. I logged into my bank and saw a total of three 89.99 fraudulent charges right in a row bang bang bang, So I called my bank they said a total of 5 had been attempted only three made it through. who is says its from 12808 Gran Bay Parkway West Jacksonville fl The bank says CHKCARDSTEAMPOWERED.COM SEATTLE WA and one from CHKCARDSTEAMGAMES.COM BELLEVUE WA there admin name is Admin Name: PERFECT PRIVACY, LLC My bank will refund the money but it's a pain to deal with I'm in my fifties play no games and I don't use that card on line and did I say I have no kids at home. they are defiantly scammers they will have there merchant account pulled. I hate thieves nothing worse...

I had a similar charge of 29.99 that appeared on my amex. This happened one day after I purchased from a company called projectorquest and they canceled my order. They charged my amex and than credited it. But this Steam charge happened right around the same time this was happening. It could be that someone who is in charge of crediting cards are also making purchases with them. Anyone else deal with projectorquest or bizrate and have the Steam charges?

They got me today also..four separate transactions for 50 dollars each. I've never heard of them and no one plays games where I live.

I have several charges on my credit card which are fraudulent. I want this money fully refunded, along with any bank fees, and I also want to know who has been making these purchases.

I'd like to know something from all of you posting here. I wonder if we all have something in common. Do you or have you used your compromised cards at Target? If so, I think that's where our cards are being hi jacked. I was charged 394.32/ 8-19-2014 my bank recognized it as fraud quickly and shut down my account.

Please stop accepting credit card charges from minors!!!!!!!!!!!!! Are you idiots or what? How many pissed off people do you need to get the message through to you?

From all the previous post it seem a lot of unauthorized charges being made and you are aware. I have a 59.99 charge I didnot make and I WANT MY MONEY BACK 757-398-2394

From July 3 to July 19 traudulent charge for 908.20 has been billing onto my credit card without my authorisation for game purchases I have not made. Someone has been using my credit card to buy games without my authorisation. Can you help find out who charges these? I would like the company money refunded.

Can you help? What is this charge?

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