hey guys no problem just call them and told them you don't need this service and the so helpful just call this number 866-749-7545
Amazon Prime 866-557-2820 US
Also Appears on Statements As "AMAZON PRIME 866-557-2820 NV"
What is it?
I don't want this service is there a way to take it off, also I don't remember asking for this!!! so I do want my money back! I don´t even use amazon much...
This charge may appear a month after you make a purchase from Amazon if you signed up for the free trial of Amazon Prime (free 2 day shipping, etc). After your free month ends, Amazon Prime renews for a year at a time.
$99 was deducted from my checking account for Prime service that I did not order. This is a fraud for someone to deduct money from your checking/savings account without your approval. I am reporting this to the Better Business Bureau. I got an Email saying the money will be re deposited into my account but that is yet to be seen.
It is the subscription for 2 day shipping. I never signed up and am not happy about the charge. They are working on giving me a full refund. I think it is a scam for people that don't read their credit card statements.
This charge is for a Amazon Prime Membership. It renews automatically. You can go into your account an stop this or contact Amazon. They are great to deal with, an if you haven't used the membership they usually give you a full refund. Once I stopped my membership early an they gave me a refund for the months I wasn't going to use it. They did this on their own. How many places refund you for cancelling out of a membership early?? Amazon doesn't promise this when you apply for the membership. I think they are great to do this for their members who have to stop early. I don't work for Amazon, but I have had a membership w/them for about 5yrs an I have ALWAYS HAD GREAT SERVICE!!
Amazon.com is trying to steal 99.00 dollars from my credit card. I am not stupid I did not ask for or recieve two day shipping. This is a billion dollar fraud that is being systematically deployed against massive numbers of people. This is not a accident I did not click on free overnight shipping my movies that I orderd took along time to arrive. Free two night shipping is not 99.00 dollar two night shipping. The internet is full of rational people who are fighting amazon.com over amzon prime charges that they did not order do not want and only found out about while paying their credit card two months after the fraudulent charge was deliberately added by amazon.
I was charged $99 for Prime and did not order it purposely if at all. I called Amazon and the CS agent was extremely nice and removed it instantly. I received my confirmation of the cancelation via email with-in minutes. Not happy with the charge but extremely happy with the response I received when I called and asked for it to be removed.
I was really mad when I saw that they charged me for something automatically. You can email Amazon or chat with them and get it taken care of.
This is for Amazons two day shipping. There is a chance you clicked on a trial and enrolled in it. On the enrollment page it says if you do not turn off auto renew you will be charged. Amazon however is known for more than decent customer service, if you were charged just give them a call ( (888) 280-4331 ) or do chat support and they will refund you.
We just purchased a Kindle Fire and me and the wife know just enough about one to be dangerous. Amazon charged us $84.00 on or credit card for movies in which we did sign up for not knowing what we were doing. We contacted them and they were very courteous and removed the charge. Other companies could take lessons from them when dealing with customers.
caught a $39 charge on my bank statement for AMAZON PRIME, followed by an 866 number. I came to this site, saw others have experienced the same thing and called custmer service. I never knowning signed up for this service but because I selected 2 day shipping, they signed me up for it? Sneaky and WRONG! I no longer trust them with my personal information and refuse to use them to buy my school books. Even though they did refund the $39, I shouldn't have been charged for it in the first place. Do yourself a favor and buy from a reliable source from here out.
Amazon charged me $106.92 for "membership". They said that it was a mistake and "sorry".
Amazon Prime annual subscription www.amazon.com/gp/prime
Just found I got charged as well $99.00. I had no clue about this until I checked my bank acct. I purchased a few things on Amazon for Christmas and paid extra to have it shipped within two days. I called them using the 866-749-7545 and they advised they would refund my card within two business days. We shall see.
Thank you so much for helping. I cancelled by clicking the button they provided. I was not aware of the charge until a month later. Hopefully they will give the full refund as promised.
my wife passed away a while ago and she used Amazon all the time. I called up the number 866 etc. and the gentleman was very nice and took care of the problem right away with a full refund.
Hello from Amazon.com,
As you requested, we've canceled your Amazon Prime membership.
Since you have not used your Amazon Prime benefits, we are refunding the full membership fee of $79 plus any applicable fees and taxes. Your refund should be processed within the next 2-3 business days and will appear as a credit on your card's next billing statement. If your latest membership charge is still processing, we'll issue the refund as soon as the charge is completed.
If you'd like to join Amazon Prime again, start a paid membership by signing-up during checkout or visiting the Amazon Prime page: http://www.amazon.com/prime
Thank you for trying Amazon Prime and shopping at Amazon.com.
Amazon.com Customer Service
My son ordered a product on-line and amazon began billing my account $99.00. I was told it was because he choose two day shipping, which was not true. I was told we received 3 months of Amazon Prime as a trial and then needed to cancel. Amazon was contacted at 866-557-2820 and agreed to remove the charge. Amazon is wrong to offer Prime in the manner in which they are doing. I have always trusted Amazon and thank them for crediting my account, but I now question their integrity. Luckily, I checked my credit card bill. Amazon be the best that you can be!
I submitted my complaint to the Internet Crime Complaint Center. This is a very scary and wrong thing to do. So many people will be scammed by this.
thjs service was not ask for and take it off my credit card
Hi, Not sure how they deduct 79USD once I just registered and living in UAE, how can i cancel this and get the refund
My charge was $82. As I had not used the Amazon Prime "convenience" since the time the charge was implemented, I was able to go to the "Prime Membership" page, and they had a button to "cancel" the service, with a full refund. That worked. They also leave a number to call to get that cancelled if that doesn't function correctly.
I was charged $108 for amazon prime. Defiantly a SCAM. I will no longer ever use amazon for anything. I never used amazon prime. They refunded my money but know I have to wait 3 days. Amazon sucks!
Found a $79.00 charge from Amazon Prime that I did not authorize. Called the # that appeared on my statement. Talked with a representative who said they would refund the $79.00. I requested a verification on my e-mail as to who I talked with and that they would be refunding my account. In a matter of minutes I received the e-mail and it also stated that I would receive an e-mail with confirmation when the refund is processed! Will see what happens! So far so good.
I bought one item a price of $7.53 with free shipping on the day of 07/01/2015. But you charge me $108.90. Which is exceed $100.00. So, please return back my mony which you charge exceed.
Gee, I got signed up and I didn't even sign up. They took $99.00 out of my bank account caused an $88.00 overdraft so I'm not only going to have to pay an overdraft fee of $35.00 but I can't purchase my Bi polar meds this month. Amazon get ready to either pay that overdraft fee or my Lawyer will be talking to you. DONT EVEN LOOK AT THIS SITE WARNING THEY ATE SNEEKY SEEMS YOU JUST LOOK AT THE SITE AND YOUR SIGNED UP FOR IT!
This charge is baloney. Shame on you, Amazon. Makes me not want to shop there.
I wanted to buy a laptop through Amazon and saw the ever enticing "FREE 2 DAY SHIPPING" if i signed up with amazon prime. Well i opted not to sign up to anything and i cancelled the whole shopping cart process and did not confirm anything. A month later, i get charged $99... WTF??? Yes, there is a convenient button to cancel membership and receive full refund if you didn't use service but why are they locking people to a membership they didn't consent to?
This is obviously used as a cash grab to catch out unsuspecting buyers who are not tech savvy and who don't check their bank accounts thoroughly.
This SCAM should be investigated!!!!
They'll tell you that they can't refund it because it was already charged. Just explain nicely that this is why you called...you know they can refund it and it was done without your consent and you want your refund back and they'll "see what they can do". Then they can refund it. Worked smoothly
AMAZON PRIME MEMBERSHIP charge on your statement, no matter how much, is NOT FRAUD (not unless you did not order from AMAZON at all). The charge may appear a month after you make a purchase from Amazon if you signed up for the free trial, 2 day shipping of Amazon Prime. I suggest that before purchasing anything online please make sure to read the TERMS AND CONDITIONS of EVERY merchants/companies that OFFERS FREE TRIALS, as most of the time FREE TRIALS may CONTINUE to a (monthly or yearly) SUBSCRIPTION/MEMBERSHIP IF NOT CANCELLED. Take it from me, I'm a disputes coordinator of a known credit card company and I've handled a lot of cases like these EVERYDAY.. Hope this helps!
There was a charge of $107.17 as of 12/31/I did not give any one to make this charge. This had not been a membership fee, because there is no way I would pay a fee that high. I am contacting my bank. I live on social security and can not afford this charge. Margaret Henck Texas
what the hell i got charge for $107. on my visa account??? i dont remember ordering from amazon. below is the exact note on my visa charges.
AmazonPrime Membership amzn.com/prmeNV <REFERENCE 2469216450094TL1V> Billing Location amzn.com/prme,NV Service Description Manually Entered
This is a popular fraud with these companies going as far back as AOL. Amazon charged me $99 for "prime membership" last month. I had purchased 1 $40 item the month before, because I couldn't find it in a store locally (my mistake). I certainly didn't sign up for prime membership (trial or otherwise). The scam is simple, throw an unauthorized charge on there and apologize for the "mistake" if you get caught. Highly profitable, because for every "refund" they issue, there will be several people who don't catch the extra charge on their card. Don't phone Amazon for the solution,this just gives them the cover they need to continue with the deception. Report this as a fraudulent charge to your card company and notify your state's attorney general's office.
Like many, I was infuriated to find a charge today of $107.91 that I never knowingly consented to. Subsequently, both my bank's claims officer and a rep from Amazon itself have acknowledged to me on the phone that this is a known, repeating complaint that speaks to something shady and unethical. There's even a "What's this $99 charge?" topic prominently featured in the Amazon FAQ, suggesting an awareness of this fact on Amazon's part. This is genuinely approaching fraud and the corporate pinheads responsible should be fired immediately. I'll never use Amazon again. Outrageous.
Amazon Prime bill $106.18 showed on our bank statement this month. Husband accuses wife of signing up; wife was out of state at the date of the charge. Sign onto wife's account, shows 'not a prime member'; sign onto husband's account, shows 'prime member'. Now he's furious because the only activity he had done was obtain a FREE game on the Kindle Fire for our grandson. Went to Amazon account to cancel the membership, shows refund $97.69 will be applied. Called, the rest of the money is to be refunded by 5 days. They said the difference in amount was for taxes. THANKS to this site (whatsthatcharge) for the phone number; I searched the Amazon site unsuccessfully. I am very disappointed that Amazon would have such a situation so easily occur. I enjoy Amazon convenience, but am very disturbed at this problem.
Seems like they often "mistakenly" initiate 30-day free trials of the Prime service. The 866 number at the top of this thread still works. Thanks!
i purchase a case for my iphone on amazon and they charge me $81 automatically without any noticed. i already sent a complain to Amazone Prime. would like to ask if the gave you Refund for this.?
I called the 866-557-2820 and the Amazon customer care rep was patient and kind. She reversed the charge and will follow up with me to make sure all is well thereafter.
Also got taken in by this scam. Ordered a gift for my nephew in December, selected 2 day shipping and found this charge on my credit card bill for $89 on month later. No where did it state that I would be billed for a yearly subscription service, and no email was dispatched to me to inform me of the charge or even that I signed up for Amazon Prime. To make matters worse, when I contacted Chase Bank who issued me my Amazon Rewards Visa, they stated they were aware of the charges and that people have had issues with them. Clearly, Amazon knows it's misleading customers and while they did reverse the charges and cancel the subscription I am furious at the inconvenience.
I had 99 dollars stolen from my account on 10/05/15 made a purchase with my debit card for member Ship Amazone Prime, I never bought bought anything on that site. I want my money back
I ordered a St. Christopher necklace for my son on his birthday in April and I got a $100 charge for this. I called customer service and they said they would take care of it. I am going to check on my next statement.
Amazon carged my Amex Credit Card $134.99 CA.for Prime membership which I haven't signed for . This is the second time that they charged to my account.
I just found I got charge of $99.00 an I dont understand why... I dont have any membership with Amazon I just buy books once a while. You cancel this immediately and send me a refund. If you dont I wont use Amazon anymore
I saw this charge on my MC statement, and many conflicting entries on the website. This phone # is the ONLY # I could find to talk with a real live human. The Cust Svc guy (hopefully) solved all the issues at one time..... We'll see. I'm giving them the benefit of my cynical side for now.
Hey guys, just spotted this on my bank statement and freaked out but found this site.If you've gotten a textbook through Amazon and you accept 2 day shipping, they sign you up for this. Although cust. srvs was more than obliging with a refund, it's very sneaky, as it took two weeks for my book to get here, not 2 days.
I got charged for prime because I signed up for Amazon student and apparently got it free for 6 months which is why I just got charged. If you go to your prime account and click on automatically don't renew and cancel your subscription they won't charge you anymore. In my case it told me I was uneligible for a refund so I called customer service and they refunded the charge for me.
So you probably signed up for a free trail of Amazon Prime the trial only last 30 days and once the 30 day's is over it renews automatically with a charge of 79$ You can cancel it by calling Amazon and telling them you do not want the service, the money should be back in your account 2-3 business days
Hello i work for a Banking Fraud company. Amazon PRIME isnt stealing your money. When you are ordering an item and you select two day shipping amazon prime that is a 30 day free trial, it is YOUR responsibility to call and cancel your membership after the 30 days are up. IF not they do charge you once a month for the 2 day free shipping. So its not fraud by any means. So my advise is to clearly read the terms and conditions before signing up for anything online that requires you to input card infomation.
they Ass Raped me for 100.00 dollars and i didnt order shit..i was just Browsing..
They did not ask you but just add you as Prime member and charge you maybe 39$ when you buy something and choose prime free 2-day shipping. You can cancel the membership by clicking "cancel membership" in the "prime" page of your amazon account. You will be noticed whether you can get the full refund or not before the membership is canceled.
www.amazon.com/gp/prime Manage Your Prime Membership/cancel subscription(membership) they will refund your money in 5 days
AMAZON is obviously using their Prime membership to RIP OFF consumers..BUYERS BEWARE.. All I did was place a order for 1 item and chose 2 day delivery, BECAUSE IT WAS FREE...DUH. Well in checking my credit card statement I found I was FRADULENTY CHARGED $107.66, for a membership they JUST ADDED ON. Check your statements folks....read all the above responces. I AM NOT THE FIRST PERSON SCAMMED BY THESE GREEDY MORONS
I love Amazon Prime, but I do order just about everything from them including some groceries! I have no idea where I would be without them. As for being "charged" without knowing about it...before you are an amazon prime member they do offer Amazon Prime free for a month and at the bottom of the confirmation page to start the subscription in tiny letters it does explain the charge and how much will be deducted from your account. It is sad that so many people are having trouble. Amazon is an amazing company.
it's never been mention about the charge for 2 day shipping.to sign up
Immediately I saw this on my card statement, I went to the site and cancelled the membership. I've been told to expect a refund in 7-10 days. Very annoying and inconveniencing. Thank GOD I thought to check my account balance before carrying out another online transaction, otherwise I'd be paying charges for a payment that didn't go through. Urrgh! That refund better come through on time...
you may cancel it and if you haven´t used they they may refund your money...
order two books a month ago, selected free shipping at checkout, did not get to complete the order because my card was declined One month I receive a $79 charge for AmazonPrime, I had not been on the site in over a month. what could I have order. Call the service line, I was told when I selected FREE shipping it automatically signs you up for this service. And you are billed if you do not cancel within 30 days. SCAM I called and had charges removed, FRAUD
I called Amazon and asked for a refund and they gave it to me...what a scam...
I haven't use my amazon account in a year and still get this charge on my statement. $79 amazon prime. thanks to this web page, I called 1 866 number and guy was nice, offered refund right away but couldn't explain charge. I requested to remove my credit card from account. I'm very disappointed in Amazon and will think twice before I use it again.
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EVERYONE WHO USES AMAZON.COM SHOULD BE AWARE THAT THEY ARE CHARGING CUSTOMERS $79 FOR AMAZONPRIME WITHOUT PERMISION. I RECEIVED MY CREDIT CARD STATEMENT WITH AN UNSOLICITED CHARGE FOR AMAZONPRIME. I FOUND A TELEPHONE NUMBER ONLINE AND SPENT A LOT OF AGGRAVATION ATTEMPTED TO GET THE CHARGE REMOVED. I WILL NOT BE USING AMAZON TO DO ANY ONLINE CHRISTMAS SHOPPING.
Since you already have it, go to Amazon and there is a book explaining what Amazon prime is. .the book is free if you won't cancel amazon Prime for 30 days. You have a 30 day free trial. If you will keep it and try it, you will see how much information that's availablel to you. One is 2 day shipping. I use Amazon A lot and I've probably got back most of my $79.00. I love it and if you try it , you'll see. When I need anything, I go to Amazon. They have everything and it's nice to get it in 2 days.
I too didn't realize that I was agreeing to a 12 month membership to Amazon Prime. I surfed their help section and after a few clicks found the section where they refund it. While unhappy to find a US$79 (AUS$89) charge, it appears to be a simple process to refund.
I think Amazon have made it easy for people in a similar position as me.
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